Troubleshooting

Q1: After connecting the Switch to a power outlet, the LEDs do not turn on.

A1: Check the connection of the power adapter to the TEG-S160TX/TEG-S240TXand the power outlet. Also check that the power outlet is receiving power.

Q2: When I connect a computer to the Switch port, the LINK/ACT LED turns on, but the 1000Mbps LED remains off.

A2: First, check the Ethernet Cable. Make sure you are using CAT-5e or CAT-6 Ethernet Cables. Some CAT-5 cables are not rated to run Gigabit. Second, make sure that you have a Gigabit Ethernet Adapter installed on your computer.

Q3: After I connect my PCs to the Switch, I am unable to share files.

A3: First, check the LEDs on the Switch. Make sure the LINK/ACT LED is on. Second, check the network cable. The minimum length of the cable is 1.5 meters and the maximum length of the cable is 100 meters. Third, disable any software firewall program. Fourth, verify that you have file and printer sharing enabled. Please contact Microsoft support for more information.

Q4: After I connect my PCs to the Switch, I can only get onto the Internet from one computer.

A4: The Switch was not designed to share Internet between multiple computers. You need to get an Internet router.

If you still encounter problems or have any questions regarding the TEG-S160TX/TEG-S240TXplease contact TRENDnet's Technical Support Department.