Fujitsu MAP3735FC, MAP3147FC manual Troubleshooting Procedures

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6.4 Troubleshooting Procedures

6.4Troubleshooting Procedures

6.4.1Outline of troubleshooting procedures

This section explains the troubleshooting procedures for disk drive errors.

Depending on the maintenance level, analyze the error to detect a possibly faulty part (disk drive, or disk drive part).

Full-scale troubleshooting is usually required if the error cause is not known. If the error cause is clear (e.g., abnormal noise in disk enclosure or burning of a PCA), troubleshooting is straightforward.

6.4.2Troubleshooting with disk drive replacement in the field

At this level of maintenance, we recommend replacing the disk drive as a unit. If replacing the disk drive rectifies the fault, return the removed disk drive to the factory, for test and repair. If the newly installed disk drive does not rectify the fault another part of the system is faulty.

Table 6.2 summarizes system-level field troubleshooting. Troubleshooting must be done in the field, to find faulty part (disk drive or system).

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Contents MAP3147FC MAP3735FC Disk Drives PRODUCT/MAINTENANCE Manual For Safe Operation Overview of Manual PrefaceConventions for Alert Messages PrefaceC141-E163 Iii This page is intentionally left blank Important Alert Messages Important Alert ItemsImportant Alert Items C141-E163 Vii This page is intentionally left blank Product Maintenance ManualThis page is intentionally left blank Referenced Standards This page is intentionally left blank Contents Contents InstallationAppendix a Connector Signal Allocation Illustrations Tables This page is intentionally left blank General Description Standard Features Hardware Structure System ConfigurationGeneral Description Standard FeaturesStandard Features General Description FC model drives outer view Hardware StructureMAP3147FC MAP3735FC Disk/head configurationExample of FC-AL system configuration System ConfigurationGeneral Description MAP3147FC Hardware SpecificationsHardware Specifications Model name and order number Model names and order numbersFC-AL SpecificationsFunction specifications 32/34 MeeprmlHardware Specifications Environmental/power requirements Environmental specificationsIops Reliability Error rateMTBF= Hardware Specifications This page is intentionally left blank Data Space Logical Data Block Addressing Defect Management Cylinder configurationData Space SAS69 Data FormatZone layout and track capacity Data SpaceAlternate spare area Track format Data SpaceMsec Servo frame = 241 zone 0 ~ 408 zone Sector format Track skew/head skewData Format Format capacity Logical Data Block AddressingData Format Defect Management Defect list Defect ManagementAlternate block allocation Alternate block allocation by Format Unit command Alternate block allocation by Reassign Blocks command Write Write Extend Defect Management This page is intentionally left blank Mounting Requirements External dimensions Installation RequirementsInstallation Requirements Mounting Mounting RequirementsMounting frame structure HDC Surface temperature check pointMPU Service clearance area Current waveform +12 VDC Power Supply RequirementsAC noise filter recommended Connection Requirements Connection Requirements Connector10 SCA2 type connector Installation Installation Motor start mode SettingSetting Loop ID setting Mode settingsMounting Drives Mounting procedures Dismounting Drives Installation Checking connection Checking the IDD connection a Checking the IDD connection B Formatting C141-E163 Setting parameters Arre AwreArre Awre PER Xffff DiscXxxx Read/write Self-diagnostic functions Diagnostics Self-diagnosticsDiagnostics and Maintenance Diagnostics Test programs Maintenance Information Precautions Maintenance InformationMaintenance requirements Maintenance Information Maintenance levels Revision label example Revision numbersTests Indicating revision numbers Tools and test equipmentTest flowchart Operation Check Initial seek operation check Diagnostic testOperation test Troubleshooting with disk drive replacement in the field Troubleshooting ProceduresSystem-level field troubleshooting Disk drive troubleshooting Troubleshooting at the repair siteFinding possibly faulty parts Troubleshooting with parts replacement in the factoryError Analysis Information Collection Sense data Error Analysis Information Collection Sense Data AnalysisSense key, sense code, and subsense code Sksv Error AnalysisILI LSBDefinition of sense data Sense Data AnalysisSense data 3-0C-03, 4-40-xx, 4-44-xx, and 4-C4-xx Sense data 1-1x-xx, 3-1x-xx and E-1D-00 Disk read errorInterface FC-SCA Connector Signal Allocation Appendix a Connector Signal AllocationConnector Signal Allocation Glossary Target Targ GlossaryAcronyms and Abbreviations RSV Acronyms and AbbreviationsECC BcrcPAD Mode SELECT/MODEIndex Mtbf MttrC141-E163 IN-3 This page is intentionally left blank Fujitsu Canada INC This page is intentionally left blank READER’S Comment Form This page is intentionally left blank

MAP3735FC, MAP3147FC specifications

Fujitsu has been a prominent player in the hard disk drive market, with its MAP3147FC and MAP3735FC models standing out in terms of performance and reliability. These drives are engineered to meet the growing demands of enterprise applications, providing robust solutions for data storage in critical environments.

The Fujitsu MAP3147FC, with a capacity of 147 GB, is optimized for high-speed data access and storage efficiency. This 3.5-inch SCSI drive operates at a rotational speed of 15,000 RPM, ensuring rapid data retrieval and minimized latency, making it ideal for applications requiring quick transaction processing. It features a 4 Gbps Fibre Channel interface, which enhances connectivity and system integration, promoting seamless communication between devices in storage area networks.

On the other hand, the MAP3735FC model offers a higher capacity of 300 GB. It shares similar specifications with its counterpart, including the 15,000 RPM speed, which guarantees top-notch performance for mission-critical applications. The MAP3735FC, like the MAP3147FC, incorporates advanced technologies such as Command Queuing, which optimizes the execution of multiple read and write commands in a queue. This feature is particularly beneficial in environments with high I/O demands, improving overall system throughput and efficiency.

Both drives utilize sophisticated error correction techniques, ensuring data integrity and reliability. They are equipped with features like S.M.A.R.T. (Self-Monitoring, Analysis, and Reporting Technology), which continuously monitors the health of the drives and helps predict potential failures, allowing for proactive maintenance and data protection.

In terms of physical characteristics, both models are designed to withstand the rigors of continuous operation. They are built with a rugged casing to protect against vibration and shock, making them suitable for use in enterprise-level servers and storage systems. Their design also allows for efficient heat dissipation, which is critical for maintaining optimal performance during extended use.

In summary, Fujitsu's MAP3147FC and MAP3735FC hard drives embody a combination of high speed, reliability, and advanced features tailored for enterprise environments. Their robust performance, large storage capacities, and reliable error correction technologies make them an excellent choice for businesses looking to optimize their data storage solutions and ensure seamless operation in demanding applications. With Fujitsu's commitment to quality and innovation, these models continue to meet the evolving needs of the data storage industry.