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An affordable
automated installation of the Microsoft® Windows® Server 2003 and 2008 operating systems, device drivers and other system components, with minimal user intervention. (Drivers are also included for support of Novell NetWare, Red Hat Linux and SUSE LINUX.) This focus on deployment helps customers reduce both their total cost of ownership and the complexity that administrators and technical personnel face.
IBM Systems Director Service and Support Manager (previously called IBM Electronic Service Agent™) is an innovative “call home” feature that allows System x and BladeCenter servers to automatically report hardware problems to IBM support, which can even dispatch onsite service if necessary to those customers entitled to onsite support under the terms of their warranty or an IBM Maintenance Agreement. Service and Support Manager resides on a server and provides electronic support and problem management capabilities through a highly secure electronic dialogue between your systems and IBM. It monitors networked servers for hardware errors and it can perform hardware and software inventories and report inventory changes to IBM. All information sent to IBM is stored in a highly secure database and used for improved problem determination.
Additional services include hardware warranty upgrades and
IBM offers extensive technical support by phone and via the Web. Support options include links to forums/newsgroups, problem submission, online shopping support, service offerings, device drivers for all IBM product lines, software downloads and even upcoming technical seminar worldwide schedules and registration. Also available are remote installation, configuration and usage support for System x and xSeries hardware and software, as well as onsite custom services to give customers the level of expertise they require.
Advanced Systems Management Capabilities
The x3200 M3 has a high level of systems management capabilities that are
The IMM provides
•Monitoring of system and battery voltage, system temperature, fans, power supplies, processor and DIMM status
•Fan speed control
•Product ID and Family ID detection
•Highly secure remote power on/off
•System reset control
•NMI/SMI detection and generation
•System diagnostic LED control (power, HDD, activity, alerts, heartbeat)
•IPMI over LAN
•Serial Over LAN
•Proxy server support
•LAN messaging and alerting
•Predictive Failure Analysis for system fans
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•SSL (Secure Socket Layer) and LDAP (Lightweight Directory Access Protocol) support
•Text console redirection over LAN
•VLAN support
•Enhanced authentication and encryption algorithms (RMCP+, AES)
•Local update of IMM firmware
•Firmware firewall
•Support for IPMI v2.0 compliant management software (e.g., xCAT)
•Other mandatory and optional IPMI IMM functions
The IMM alerts IBM Systems Director to anomalous environmental factors, such as voltage and thermal
The x3200 M3 also supports an optional IBM Virtual Media Key for additional systems management capabilities, including:
•Windows “blue screen” capture
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