IBM S30, S31 manual Testing the computer, Symptoms Verified Go to

Page 14

Symptoms (Verified)

Go to

 

 

Power failure. (The power-on

“Power System Checkout” on

indicator does not go on or stay

page 14, then use table in

on.)

“Power-Related Symptoms” on

 

page 23.

 

 

POST does not complete. No

“Symptom-to-FRU Index” on

beeps or error codes/messages

page 19, then use table in “No

are indicated.

Beep Symptoms” on page 22.

 

 

POST beeps, but no error

“Symptom-to-FRU Index” on

codes are displayed.

page 19.

 

 

POST detected an error and

“Symptom-to-FRU Index” on

displayed numeric error codes.

page 19, then use table in

 

“Numeric Error Codes” on

 

page 19.

 

 

The diagnostic test detected an

“Running the Diagnostics” on

error and displayed a FRU

page 27.

code.

 

 

 

Other symptoms (such as LCD

“Symptom-to-FRU Index” on

display problems).

page 19.

 

 

Symptoms cannot be recreated

Use the customer-reported

(intermittent problems).

symptoms, and go to

 

“Symptom-to-FRU Index” on

 

page 19.

 

 

Testing the computer

The ThinkPad computer has a test program called PC-Doctor for DOS (hereafter called PC-Doctor). You can detect errors by running the diagnostics test of PC-Doctor. This section is an overview on detecting the problem.

To run the test, do the following:

Note: In the following procedure, you can select an item not only with the arrow keys, but also with the TrackPoint. Instead of pressing Enter, you can also click the left click button.

1.Connect the USB diskette drive to the computer.

2.Insert the PC-Doctor DOS Disk into the diskette drive; then power on the computer.

If the computer cannot be powered on, go to “Power System Checkout” on page 14 and check the power sources.

If an error code appears, go to “Symptom-to-FRU Index” on page 19.

The PC-Doctor main panel appears.

3.Select Diagnostics with the arrow keys, and press Enter.

A pull-down menu appears:

10ThinkPad s30, s31

Image 14 Contents
ThinkPad s30, s31 Hardware Maintenance Manual Page Contents LCD FPC ASM ThinkPad s30, s31 Hardware Maintenance Manual Read This FirstWhat to Do First How to Disable the Password Product Overview Fn Key CombinationsStatus Indicators Fn + Result Symbol Color Meaning Lock keyCreating the service partition for the s30 series Related service informationRestoring the pre-installed software To create a recovery repair diskette To use the recovery repair diskette Checkout GuideTesting the computer Symptoms Verified Go toDiagnostics Interactive Tests Keyboard and Auxiliary Input Device Checkout Audio CheckoutFan ASM Checkout Onboard MB Slot MB Total Memory MB 1394/LAN or Wireless Board Checkout s30 onlyMemory Checkout Power System Checkout Pin Voltage V dcChecking the Operational Charging Power Management Features TrackPoint CheckoutSuspend Mode How to Create the Hibernation Function Do as Symptom/Error FRU/Action in Sequence Symptom-to-FRU IndexNumeric Error Codes Dimm Error Messages No Beep Symptoms LCD-Related SymptomsPower-Related Symptoms Keyboard-Related SymptomsIndicator-Related Symptoms PC Card PCMCIA-Related SymptomsPeripheral-Device-Related Symptom Speaker-Related SymptomsPower Management-Related Symptoms Intermittent Problems Undetermined ProblemsPage Running the Diagnostics Writing the UuidFRU Removals and Replacements FRU Service ProceduresLCD FRU Replacement Notice Battery ASM Keyboard ASM Size Step Quantity Head & Color TorqueHard Disk Drive ASM For the s30 seriesFor the s31 series ThinkPad s30, s31 Hard Disk Drive FPC ASM Suspend Board ASM Suspend Board Cable ASM Modem Card ASM Modem Cable ASM Wireless Card ASM s30 only Ieee 1394/LAN Card ASM Ieee 1394/LAN Card Cable ASM Dimm Card ASM Upper Cover ASM Speaker ASM Palm Rest ASM Fan ASM Protective paper Thermal rubber Pcmcia Slots M2.0 x 7L Flat head, black Kgf-cm M2.0 x 4L System Board Power Board ASM LCD Bezel ASM LCD Rear Cover ASM LCD Inverter ASM LCD FPC ASM ThinkPad s30, s31 LCD Panel ASM Hinge ASM ThinkPad s30, s31 Hinge ASM Wireless-s30 only Disconnect the cables from the wireless card Base ASM Number Computer Parts ListingIndex Description Keyboard ASM Description FRU NumberScrew Sheet LCD Insulation Sheet Thermal PAD LCD Unit Parts Listing Index ComputerService Tools Description FRU NoTrademarks IBM