IBM 8318, 8319, 6826, 8317 manual Hard disk drive boot error, Power Supply Errors, Error FRU/Action

Page 43

Chapter 7. Symptom-to-FRU Index

The Symptom-to-FRU index lists error symptoms and possible causes. The most likely cause is listed first. Always begin with General Checkouton page 3. This index can also be used to help you decide which FRUs to have available when servicing a computer. If you are unable to correct the problem using this index, go to “Undetermined problems” on page 77.

Notes:

vIf you have both an error message and an incorrect audio response, diagnose the error message first.

vIf you cannot run the diagnostic tests or you get a diagnostic error code when running a test, but did receive a POST error message, diagnose the POST error message first.

vIf you did not receive any error message, look for a description of your error symptoms in the first part of this index.

vCheck the hard disk drive jumper settings before you replace a hard disk drive.

Hard disk drive boot error

A hard disk drive boot error (error codes 1962 and I999030X) can have the following causes.

Error

FRU/Action

 

 

The start-up drive is not in the boot

Check the configuration and ensure the

sequence in configuration.

start-up drive is in the boot sequence.

 

 

No operating system installed on the boot

Install an operating system on the boot

drive.

drive.

 

 

The boot sector on the start-up drive is

The drive must be formatted, do the

corrupted.

following:

 

1. Attempt to access and recover (back-up)

 

the failing hard disk drive.

 

2. Using the operating systems programs,

 

format the hard disk drive.

 

 

The drive is defective.

Replace the hard disk drive.

 

 

Power Supply Errors

If the power-on indicator is not on, the power supply fan is not running, or the computer will not power-off, use the following procedures.

Check/Verify

FRU/Action

 

 

Check the following for proper installation.

Reseat

v

Power Cord

 

v

On/Off Switch connector

 

v

On/Off Switch Power Supply connector

 

v

System Board Power Supply connectors

 

v

Microprocessor(s) connection

 

Check the power-on switch for continuity.

Power Cord

 

 

 

© Copyright IBM Corp. 2001

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Contents Hardware Maintenance Manual Types 6826, 8317, 8318, Page Hardware Maintenance Manual Types 6826, 8317, 8318, Second Edition December Contents Iv Hardware Maintenance Manual About this manual Important Safety InformationHardware Maintenance Manual General Checkout Set Power-On Self-Test to EnhancedHardware Maintenance Manual General information FeaturesExpansion Specifications Available options IBM Setup Utility program DiagnosticsFirst IBM Setup Utility screen is shown here Create Recovery/Repair Diskette Disk to Disk Solution Only Product Recovery Program menuRunning diagnostics tests DiagnosticsDiagnostics program download Navigating through the diagnostics programsFixed disk advanced test Fdat Test resultsOther Test Features Quick and Full erase hard drive Viewing the test log Installing external options Installing OptionsObtaining device drivers Locating connectors on the rear of the computerRemoving the cover Removing the bezel Locating components Accessing system board components and drives Identifying parts on the system board Installing memory What to do next Installing PCI adaptersInstalling a drive in the disk drive tray Replacing the hard disk drive Connecting a diskette drive Installing a cable lockChanging the battery Replacing the cover and connecting the cables Erasing a lost or forgotten password clearing CmosInstalling Options Hardware Maintenance Manual Replacing a microprocessor Removing the retention bar and PCI riser cardSystem board Power supplyFRU Removals Hardware Maintenance Manual Check/Verify FRU/Action Hard disk drive boot errorPower Supply Errors Error FRU/ActionCheck the power-on switch for continuity Power-on Switch Diagnostic error codes Hardware Maintenance Manual Symptom-to-FRU Index Hardware Maintenance Manual 005-025-XXX Video card, if installed 005-00X-XXX Video card, if installed005-010-XXX Video card, if installed 005-011-XXX 005-024-XXX Video card, if installed005-198-XXX If a component is called out, make sure 005-199-XXX Go to the ″Undetermined problems″005-2XX-XXX Video card, if installed 005-3XX-XXX 006-199-XXX Go to the ″Undetermined problems″011-001-XXX Remove external serial device, if Diagnostic Error Code FRU/Action 011-000-XXX No action011-027-XXX Run Setup, enable port 011-199-XXX Go to the ″Undetermined problems″Hardware Maintenance Manual 015-002-XXX Remove USB devices and re-test 015-034-XXX Reboot the system015-040-XXX Run setup and check for conflicts 015-199-XXX Go to the ″Undetermined problems″018-197-XXX Make sure the component that is called 018-199-XXX Go to the ″Undetermined problems″018-195-XXX PCI card 018-196-XXX Press F3 to review the log file025-02X-XXX IDE signal cable 025-03X-XXX 020-199-XXX Go to the ″Undetermined problems″025-00X-XXX IDE signal cable 025-01X-XXX 025-027-XXX IDE signal cable030-03X-XXX Scsi signal cable 030-04X-XXX Diagnostic Error Code FRU/Action 025-199-XXX030-00X-XXX Scsi signal cable 030-01X-XXX 030-027-XXX Scsi signal cable035-195-XXX Information 035-199-XXX Go to the ″Undetermined problems″071-00X-XXX Run Setup 071-01X-XXX 071-04X-XXX Run Setup071-25X-XXX Speakers 071-199-XXX Go to the ″Undetermined problems″080-199-XXX Go to the ″Undetermined problems″ 071-198-XXX If a component is called out, make sure086-035-XXX Mouse Diagnostic Error Code FRU/Action 086-032-XXX Mouse086-040-XXX Run Setup 086-199-XXX Go to the ″Undetermined problems″170-0XX-XXX Flash system 170-199-XXX Go to the ″Undetermined problems″170-250-XXX Power supply 170-251-XXX 170-000-XXX No action175-250-XXX Check fans 175-251-XXX 175-199-XXX Go to the ″Undetermined problems″185-278-XXX Assure Asset Security Enabled 175-198-XXX If a component is called out, make sureHi-Capacity Cartridge Drive error Diagnostic Error Code FRU/ActionCD-ROM Drive error Check power supply voltages2 1st 64K RAM parity test failed Beep symptomsBeeps Description 3-1 1st 64K RAM test failedHardware Maintenance Manual Symptom/Error FRU/Action No-beep symptomsSee Undetermined problems on Post error codes 164 Run Setup. Check System Summary Post Error Code FRU/Action 111 Reseat adapters161 Run Setup 162 Run Setup and verify ConfigurationNot listed above Configuration settings Post Error Code FRU/Action 303 MouseVideo Adapter if installed 604 Run Setup and verify diskette9XX 1406 Run Enhanced Diagnostics Post Error Code FRU/Action 1207 Communications Cable1404 Run Enhanced Diagnostics 1405 Run Enhanced Diagnostics209X Diskette Drive Post Error Code FRU/Action180X Run Setup and verify PCI/ISA 1962 Press F1 to repeat boot sequenceSymptom-to-FRU Index Hardware Maintenance Manual Symptom-to-FRU Index Hardware Maintenance Manual Dbcs Japanese Display Adapter/A 185XXXX20104 Memory Module DRAM, Vram Post Error Code FRU/Action 200XX Image Adapter/ARotary Switch Circuit Board 20101 to Printer/Scanner OptionSymptom-to-FRU Index Hardware Maintenance Manual Miscellaneous error messages Check startup sequence See Power Supply Errors onExternal Device Self-Test OK? Undetermined problems Hardware Maintenance Manual Item # Machine Type Parts listing46M 61M CHJ CJJ CKJ CLJ 41M 42M CAJ CBJ CCJ CDJ CEJ CFJ CGJ 41J 42J 23J Recovery CDs Win XP- Home Recovery CDs Win2KRecovery CDs Win XP- Pro 34J 35J 36J 37J 38J 17J CAJ CBJ CCJ CDJ CEJ CFJ CGJ Keyboards Standard PS/2 BlackKeyboards RAK III Lite Power Cords FRU# CRU? Keyboards PS/2 Fullwidth ID Black Power Cords Line Cord model 22G 71G 32G Recovery CDs Win XP- Pro Keyboards PS/2 Fullwidth ID Black Line Cord model 31G 31A 31M 74G CTO CAU CBU CCU CDU 32M 41S 41P 41D 23V 23H 24C 24B 24H CTO CAU CBU CCU CDU CEU Recovery CDs Win2K Recovery CDs Win XP- Home Recovery CDs Win XP- Pro CFU CGU FRU# CRU? Line Cord model 23A 41A 1AA 47A 64A Hardware Maintenance Manual Passwords Security featuresAlert on LAN Bios levelsVital product data Desktop Management Interface DMIFlash recovery boot block jumper Flash BIOS/VPD update procedureHardware Maintenance Manual Automatic Hardware Power Management features Power managementAutomatic configuration and power interface Acpi Bios Advanced Power ManagementHardware Maintenance Manual General safety Safety informationElectrical safety Safety inspection guide Handling electrostatic discharge-sensitive devices Grounding requirements Safety notices multi-lingual translationsTo Connect To Disconnect Do not Related service information Para Conectar Para Desconectar PerigoPrecaución Fonte de energia elétrica Related service information Hardware Maintenance Manual Related service information Hardware Maintenance Manual Related service information Hardware Maintenance Manual Related service information Hardware Maintenance Manual Connexion Déconnexion Faites-vous aider pour soulever ce produit Courant Kabel anschlieβen Kabel lösen Vorsicht≥18 kg ≥32 kg ≥55 kg Achtung Per collegare Per scollegare Pericolo≥18 kg ≥32 kg ≥55 kg Siano scollegati dalla sorgente di alimentazione Hardware Maintenance Manual Related service information Hardware Maintenance Manual Para la conexin Para la desconexiín PeligroTome medidas de seguridad al levantar el producto Precaución Send us your comments Problem determination tips IBM TrademarksPage Part Number 59P7580
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8318, 8317, 6826, 8319 specifications

The IBM 6826, 8318, 8319, and 8317 are part of IBM's storied history in producing innovative computing systems, particularly in the context of enterprise solutions. These models represent a significant evolution in technology, showcasing IBM's commitment to high-performance computing, reliability, and scalability.

The IBM 6826, often recognized for its role in the midrange marketplace, provided businesses with powerful processing capabilities at a relatively affordable price. It was engineered to handle various workloads, from basic transaction processing to more complex applications. One of its key features was its ability to support multiple users simultaneously, making it suitable for medium-sized businesses that required robust computing power without the cost of larger mainframe systems.

Transitioning to the 8318, this model became notable for its advanced server capabilities, integrating improved processing power and memory options. The 8318 was instrumental in supporting critical business applications and offered enhanced reliability. Additionally, it featured new management interfaces that allowed for easier monitoring and maintenance of software and hardware components, which was especially valuable for enterprise environments.

The IBM 8319, a further enhancement, improved scalability and introduced cutting-edge technologies aimed at maximizing performance. This model allowed businesses to scale resources according to demand, making it particularly beneficial during peak operational periods. The 8319 was designed with built-in redundancy features, thereby minimizing downtime and ensuring continuous operations—a vital aspect in today's fast-paced business ecosystem.

Finally, the IBM 8317 served as a versatile solution that catered to various computing needs. It combined the strengths of its predecessors, delivering superior processing speed and excellent storage options. The 8317 was also equipped with advanced networking capabilities, supporting seamless integration within increasingly complex IT infrastructures.

Collectively, these IBM models underscore the company's dedication to technological progression tailored for enterprise requirements. They utilized multiple processing architectures, advanced memory management systems, and user-friendly administration tools, all contributing to their reputation as reliable and efficient computing solutions. As such, they played a critical role in not just shaping IBM’s product lineage but also in influencing the wider landscape of enterprise computing technology.