IBM Computer Drive manual Country or Region Telephone Number

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definitions, Frequently Asked Questions (FAQs) and Support by Product (Machine) with links to Product Support pages. The IBM Statement of Limited Warranty is also available on this site in 29 languages.

To obtain warranty service contact IBM or your IBM reseller. In Canada or the United States, call 1-800-IBM-SERV (426-7378). For other countries, see the telephone numbers below.

Phone numbers are subject to change without notice. For the latest phone number list, go to www-3.ibm.com/pc/support/site.wss/ and click Support Phone List.

Country or Region

Telephone Number

Country or Region

Telephone Number

 

 

 

 

Argentina

0800-666-0011

Malaysia

03-7727-7800

 

 

 

 

Australia

1300-130-426

Mexico

001-866-434-2080

 

 

 

 

Austria

01-24592-5901

Netherlands

020-514-5770

 

 

 

 

Belgium

Dutch 02-210-9820

New Zealand

0800-446-149

 

French 02-210-9800

 

 

 

 

 

 

Bolivia

0800-0189

Norway

66 81 11 00

 

 

 

 

Brazil

55-11-3889-8986

Peru

0-800-50-866

 

 

 

 

Canada

1-800-565-3344

Philippines

632-995-2225

 

Toronto 416-383-3344

 

 

 

 

 

 

Chile

800-224-488

Portugal

21-791 51 47

 

 

 

 

China (PRC)

800-810-1818

Russia

095-940-2000

 

 

 

 

China (Hong Kong

852-2825-7799

Singapore

1800-840-9911

S.A.R.)

 

 

 

 

 

 

 

Columbia

980-912-3021

Spain

91-662 49 16

 

 

 

 

Denmark

45 20 82 00

Sweden

08-477 4420

 

 

 

 

Ecuador

1-800-426911 (option

Switzerland

058-333-09-00

 

#4)

 

 

 

 

 

 

Finland

09-459 69 60

Taiwan

886-2-2725-9799

 

 

 

 

France

02 38 55 74 50

Thailand

66-2-273-4000

 

 

 

 

Germany

07032-1549 201

Turkey

00-800-446-32-041

 

 

 

 

Indonesia

021-523-8535

United Kingdom

0-1475-555 055

 

 

 

 

Ireland

01-815-9202

United States

1-800-426-7378

 

 

 

 

Italy

02-7031-6101

Uruguay

000-411-005-6649

 

 

 

 

Japan

Consumer customers

Venezuela

0-800-100-2011

 

0120-887-870

 

 

 

Business customers

 

 

 

0120-887-874

 

 

 

 

 

 

Luxembourg

298-977 5063

Vietnam

848-8295-160

 

 

 

 

Appendix B. IBM Statement of Limited Warranty - Z125-4753-07 - 11/2002 B-17

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Contents ThinkPad DVD-ROM Ultrabay Slim Drive User’s Guide Page ThinkPad DVD-ROM Ultrabay Slim Drive User’s Guide Page Contents Iv ThinkPad DVD-ROM Ultrabay Slim Drive User’s Guide Safety Read first Vi ThinkPad DVD-ROM Ultrabay Slim Drive User’s Guide Product description About the ThinkPad DVD-ROM Ultrabay Slim DriveRegistering your option Locating the drive controls Installation requirementsInstalling the drive Caring for the DVD drive Using the ThinkPad DVD-ROM Ultrabay Slim DriveHandling and caring for a disc Manually ejecting a disc Using the DVD functionLoading a disc Click the Advanced Settings tab Enabling the DMA settingInstalling WinDVD and viewing a DVD movie Click Programs Click InterVideo WinDVD Starting WinDVDYou cannot read from a disc Problem solvingYou cannot eject a disc 6ThinkPad DVD-ROM Ultrabay Slim Drive User’s Guide Telephone technical support Appendix A. Service and SupportOnline technical support 2ThinkPad DVD-ROM Ultrabay Slim Drive User’s Guide Part 1 General Terms What this Warranty CoversWhat this Warranty Does not Cover Exchange of a Machine or Part How to Obtain Warranty ServiceWhat IBM Will Do to Correct Problems Limitation of Liability Your Additional ResponsibilitiesBrazil Part 2 Country-unique TermsAmericas Argentina Asia Pacific Australia North AmericaCanada United StatesIndia Hong Kong S.A.R. of China and Macau S.A.R. of ChinaPEOPLE’S Republic of China PRC JapanMalaysia NEW ZealandEUROPE, Middle EAST, Africa Emea SingaporeGoverning Law Following Terms Apply to ALL EU Countries European Union EUSpango Valley Greenock Scotland PA 16 OAH France EgyptIreland GermanyHungary United Kingdom Items for Which IBM is Not Liable Slovakia South AFRICA, NAMIBIA, BOTSWANA, Lesotho and SwazilandThinkPad DVD-ROM Ultrabay Slim Drive Part 3 Warranty InformationWarranty Period Courier or Depot Service1 Types of Warranty ServiceCustomer Replaceable Unit ″CRU″ Service On-site ServiceCountry or Region Telephone Number 18ThinkPad DVD-ROM Ultrabay Slim Drive User’s Guide Appendix C. Notices Federal Communications Commission FCC statement TrademarksElectronic emission notices European Union emission directive Industry Canada Class B emission compliance statementAvis de conformite a la reglementation d’Industrie Canada Deutsche EMV-Direktive electromagnetische VerträglichkeitUnion Europea Normativa EMC Union Européenne Directive Conformité électromagnétiqueUnione Europea Directiva EMC Conformidad électromagnética Appendix C. Notices C-5 6ThinkPad DVD-ROM Ultrabay Slim Drive User’s Guide Page Part Number 73P3274