IBM 73P3315 manual Appendix B. Service and Support B-3

Page 33

Country or Region	Telephone Number	Country or Region	Telephone Number

El Salvador	250-5696	Sweden	08-477 4420

Finland	09-459 69 60	Switzerland	058-333-0900

France	02 38 55 74 50	Taiwan	886-2-8723-9799

Germany	07032-1549 201	Thailand	(66) 2-273-4000

Guatemala	335-8490	Turkey	00-800-446-32-041

Honduras	Tegucigalpa & Sand	United Kingdom	0-1475-555 055
	Pedro Sula: 232-4222
	San Pedro Sula:
	552-2234

India	1600-44-6666	United States	1-800-IBM-SERV
			(1-800-426-7378)

Indonesia	(62) 21-523-8535	Uruguay	000-411-005-6649

Ireland	02-7031-6101	Venezuela	0-800-100-2011

Italy	01-815-9202	Vietnam	Ho Chi Minh: (84)
			8-829-5160
			Hanoi: (84)
			4-843-6675

Appendix B. Service and Support B-3

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Contents Page Page Page Page Contents Page Safety information Page General safety guidelines ServicePower cords and power adapters Extension cords and related devices Plugs and outletsBatteries Heat and product ventilation CD and DVD drive safetyPage Registering your option Page About the Multi-Burner Plus drive Product descriptionMedia type Write speed Software description IBM Drive Letter Access DLAIntervideo WinDVD Creator Plus Computer part Minimum OptimalIBM RecordNow UDF readerClick Programs Click IBM RecordNow Intervideo WinDVDInstallation requirements Installing the driveLocating the drive controls Using the Multi-Burner Plus drive Before you beginHandling and caring for a disc Caring for the Multi-Burner Plus drive Using single-sided and double-sided DVD-RAM media Using the driveLoading a disc Removing the disc from the cartridgeUsing the drive with CDs and DVDs Precautions for handlingReturning the disc to the cartridge Manually ejecting a discUsing the DVD function Using the DVD player softwareEnabling driver letter access DLA Click Make CompatibleClick the Advanced Settings tab Enabling the DMA settingUsing Intervideo WinDVD Creator Plus Installing WinDVD and viewing a DVD movieRegion code Click Intervideo WinDVD Starting WinDVDClick the General Properties tab Click Programs Click InterVideo WinDVDUsing the DVD-R/DVD-RW and DVD+R/DVD+RW functions Using the CD-R and CD-RW functionProblem solving Backing up a CD or DVDYou cannot eject a CD or DVD disc You cannot create a multisession discPhysical specifications Appendix A. Product specificationsPower requirements Environmental requirementsRead speeds Write speedsMedia Read Speed Appendix B. Service and Support Online technical supportTelephone technical support Country or Region Telephone Number Appendix B. Service and Support B-3 Page Part 1 General Terms What this Warranty Does not CoverWhat IBM Will Do to Correct Problems How to Obtain Warranty ServiceExchange of a Machine or Part Your Additional ResponsibilitiesGoverning Law Limitation of LiabilityPart 2 Country-unique Terms Venezuela UruguayNorth America CanadaJapan IndiaNEW Zealand MalaysiaPEOPLE’S Republic of China PRC PhilippinesFollowing Terms Apply to ALL Emea Countries Arbitration The following is added under this heading Consumers European Union EUFrance EgyptGermany HungaryIreland Items for Which IBM is Not Liable SlovakiaUnited Kingdom Types of Warranty Service Part 3 Warranty InformationCustomer Carry-In or Mail-In Service Courier or Depot ServiceCRU and On-site Service CRU and Courier or Depot ServiceCountry or Region Telephone Number Page Guatemala 335-8490 Turkey 00-800-446-32-041 Appendix D. Guarantee supplement for Mexico Page Appendix E. Notices Trademarks Electronic emission noticesFederal Communications Commission FCC statement Avis de conformite a la reglementation d’Industrie Canada Industry Canada Class B emission compliance statementDeutsche EMV-Direktive electromagnetische Verträglichkeit European Union emission directiveUnion Européenne Directive Conformité électromagnétique Unione Europea Directiva EMC Conformidad électromagnéticaUnion Europea Normativa EMC Appendix E. Notices E-5 Page Page Part Number 73P3315