IBM HIS-RL17 user manual Troubleshooting

Page 15

Troubleshooting

Symptom

Check List

Solutions

No image on the

Do you see the “Check Signal Cable”

Check the video connection from

screen

message on screen?

the monitor to the computer.

 

 

 

 

If running Windows and the computer

If you see the initial screens, then

 

power is on, reboot the computer and

the image goes dark, the computer

 

watch for the initial boot and windows

may be set to an incompatible reso-

 

screen.

lution. Reboot the computer in safe

 

 

mode and set the resolution and

 

 

refresh rate of the graphics card to

 

 

a compatible resolution

 

 

 

 

Do you see the “Not Optimum Mode,

This message displays when the

 

Recommended Mode 1280 x 1024

signal from the computer exceeds

 

60 Hz” message?

the maximum resolution and fre-

 

 

quency that the monitor can handle.

 

 

(> 1280 x 1024 resolution or > 75

 

 

Hz refresh rate)

 

 

Adjust the computer to a compatible

 

 

resolution and refresh rate.

 

 

 

 

There is no image on the screen and

The monitor is in Power Saver

 

the power LED is blinking at 1 second

mode.

 

intervals.

 

 

 

Press a key on the keyboard to ac-

 

 

tivate the monitor and restore the

 

 

image on the screen.

 

 

 

The screen

Is the screen tinted to one color as if

This occurs if not all signal cable

shows strange

looking at the screen through cello-

connectors are making contact.

colors or dis-

phane paper?

Check the signal cable connection.

plays in black

 

 

and white

 

 

 

 

 

15

Image 15
Contents Hope Industrial Systems, Inc Rack Mount Industrial MonitorTable of Contents FCC Notice Safety and Regulatory InformationDown Control Panel Button Mode Description OSD MenuUp/Brightness Adjust Customized KeyAuto Adjust Control Panel Button Mode DescriptionContrast On Screen Display FunctionsPicture BrightnessColor Control ColorMagicColor Color ToneOn-Screen Display OSD ImageSetup InformationInformation Installation Instructions Preparing for InstallationMaximum rated temperature of the HIS-RL17 is 50C 122F Installation into Rack Touchscreen Driver Installation Vesa 1280 x 1024 @ 60 Hz Setting the Timing ModeAcrylic Window CleaningResistive Touchscreen Model Tempered Anti-Reflective Glass WindowTroubleshooting Unstable image Symptom Check List Solutions Image on screenIs not perfect Rolling orFront and Side Views DrawingsRear and Bottom Views Specifications DisplayEnvironmental Functional VideoElectrical Compliances and CertificationsVGA Pin Assignment Pin No SignalRack Compatibility PhysicalFactory Preset Timing Who is Covered? Warranty StatementHope Industrial Systems, Inc