A P P E N D I X B
Using TightVNC Viewer to Shadow or Monitor a Thin Client
TightVNC Server is installed locally on the thin client. It allows administrators to shadow/operate/monitor a thin client from a remote machine on which TightVNC Viewer is installed (TightVNC Viewer is available from the TightVNC website and must be installed on the remote/shadowing machine before use; it is also included as a component of Cisco VXC Manager software).
TightVNC (Server and Viewer) allows a remote administrator to configure or reset a thin client from a remote location rather than making a personal appearance at the thin client site (VNC is intended primarily for support and troubleshooting purposes). TightVNC Server starts automatically as a service at thin client startup if the administrator has configured it using the INI file.
The administrator must configure the client using INI parameters to enable VNC access. You must use the same INI file configuration to enable VNC whether you are using Cisco VXC manager or TightVNC Viewer to access the thin client. See INI Configuration Example for Enabling VNC, page
Before an administrator on a remote machine (on which TightVNC Viewer is installed) can access a thin client (with TightVNC Server) the administrator must know the following:
•The IP address (or valid DNS name) of the thin client that is to be shadowed/operated/monitored (see Viewing System Information, page
•The security password of the thin client that is to be shadowed/operated/monitored.
To shadow a thin client from a remote machine:
Procedure
Step 1 Open the New Tight VNC Connection dialog box (for example, from Microsoft Windows, click Start > All Programs > TightVNC > TightVNC Viewer).
Administration Guide for Cisco Virtualization Experience Client 6215 Firmware Release 8.6