Cisco Systems CVXC6215SK9 manual Using TightVNC Viewer to Shadow or Monitor a Thin Client

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A P P E N D I X B

Using TightVNC Viewer to Shadow or Monitor a Thin Client

TightVNC Server is installed locally on the thin client. It allows administrators to shadow/operate/monitor a thin client from a remote machine on which TightVNC Viewer is installed (TightVNC Viewer is available from the TightVNC website and must be installed on the remote/shadowing machine before use; it is also included as a component of Cisco VXC Manager software).

TightVNC (Server and Viewer) allows a remote administrator to configure or reset a thin client from a remote location rather than making a personal appearance at the thin client site (VNC is intended primarily for support and troubleshooting purposes). TightVNC Server starts automatically as a service at thin client startup if the administrator has configured it using the INI file.

The administrator must configure the client using INI parameters to enable VNC access. You must use the same INI file configuration to enable VNC whether you are using Cisco VXC manager or TightVNC Viewer to access the thin client. See INI Configuration Example for Enabling VNC, page B-2for an example configuration, and see the Cisco Virtualization Experience Client 6215 INI Files Reference Guide for additional configuration details.

Before an administrator on a remote machine (on which TightVNC Viewer is installed) can access a thin client (with TightVNC Server) the administrator must know the following:

The IP address (or valid DNS name) of the thin client that is to be shadowed/operated/monitored (see Viewing System Information, page 3-4).

The security password of the thin client that is to be shadowed/operated/monitored.

To shadow a thin client from a remote machine:

Procedure

Step 1 Open the New Tight VNC Connection dialog box (for example, from Microsoft Windows, click Start > All Programs > TightVNC > TightVNC Viewer).

Administration Guide for Cisco Virtualization Experience Client 6215 Firmware Release 8.6

B-1

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Contents Americas Headquarters Page N T E N T S Central Configuration Using File Server A-1 Using TightVNC Viewer to Shadow or Monitor a Thin Client B-1 Page Firmware Supported Virtual Desktop Application Releases OverviewOrganization AudienceRelated Documentation Chapter DescriptionDocument Conventions Page INI Files Cisco VXC ManagerAutologin CiscoConfigCisco VXC 6215 Add-Ons Procedure High-Level Administration StepsOptional Voice and Video Firmware Add-on SshoptCisco VXC 6215 Deployment with a Cisco Virtual Office Router Recognizing USB Devices with Citrix XenDesktop Common Guidelines for XenDesktop 4.0, 5.0,Recognizing USB Cameras with Citrix XenDesktop Guidelines for HDX Plug-n-Play with XenDesktop 5.0 Guidelines for HDX Plug-n-Play with XenDesktopGuidelines for HDX RealTime Webcam for XenDesktop 5.0 Monitor Resolution ConfigurationPage Cisco VXC Manager Configuration Quick Reference Configuring the Dhcp Server for Device Discovery Client Discovery Using Cisco VXC ManagerDhcp Window Select Predefined Options and Values Option Type Server IP Dhcp Scope Options Cisco VXC Manager Server Dhcp Scope Options Cisco VXC Manager Server Port Create a wlx.ini File for Client Configuration INI File ExamplesExample XenDesktop INI Configuration Example Required Folder Structure with Cisco VXC Manager Create a Cisco VXC Manager Package for the wlx.ini FileOS=SLX Configuring Default Device Configuration Preferences Schedule Device Updates Using Default Device ConfigurationProcedure for Existing Default Device Configuration Procedure for First-Time Default Device ConfigurationSchedule Device Updates Using the Drag-and-Drop Method Optional Voice and Video Firmware Add-On Register a Package to Enable a Cisco Add-OnChoose the desired release version from the list Update the Cisco VXC 6215 Base VDI FirmwareConfigure Multimedia Redirection with a Proxy Server Version Number= ProxyConfig Additional INI file examples Time settingsPage Logging Desktop BasicsUsing Your Desktop Connecting to a Monitor Desktop Keyboard ShortcutsPress Viewing System Information Shutting Down, Restarting, and SuspendingSystem Information dialog box Page Accessing Applications with the Application Browser Viewing the Connection Manager Performing DiagnosticsDiagnostic Log Viewer Viewing Diagnostic LogsExport Logs to Remote Server Dialog Box Configuring the Cisco VXC Manager AgentConfiguring Volume Control Settings Configuring Display SettingsOpening a Firefox Web Browser Session Display Preferences Dialog Box Taking ScreenshotsHow INI Files Are Employed Central Configuration Using File ServerHow to Set Up Central Configuration Using a File Server Figure A-1 Direct the Thin Client to the ServerOption Description Using DhcpRebooting Page Using TightVNC Viewer to Shadow or Monitor a Thin Client Figure B-1 New TightVNC Connection Dialog Box INI Configuration Example for Enabling VNC