Cisco Systems WET54G manual Appendix a Troubleshooting, Can’t connect to the access point

Appendix A

Troubleshooting

Appendix A:

Troubleshooting

I can’t connect to the access point.

Open the Web-based Utility. On the Setup tab, perform the following steps:

•• Verify that the operating mode is set to Infrastructure mode.

•• Make sure that the SSID is the same as the SSID of the access point.

•• On the WEP Encryption screen, make sure that all of the WEP settings are the same as the WEP settings of the access point.

I want to play head-to-head (ad-hoc) gaming with two Xboxes, but they won’t communicate.

Perform the following steps:

•• Make sure both Bridges are set to the same SSID, network mode (Ad-Hoc), channel setting, and WEP settings.

•• Verify that the Bridges are set to different IP addresses.

•• You need to enable MAC address cloning on the Bridge for each Xbox. Follow these instructions:

1.Open the Web-based Utility for one of the Bridges.

2.Click the Advanced tab.

3.Select Enable from the MAC Address Cloning Mode drop-down menu.

4.Click the Auto radio button.

5.Click Apply to save your changes. When you connect the Bridge to its Xbox, the Bridge will automatically clone the Xbox’s MAC address.

•• Repeat steps 1-5 for the other Bridge.

I don’t know how to change the Bridge’s IP address.

You have two ways to change the Bridge’s IP address.

•• Open the Web-based Utility. On the Setup screen, click the Static IP Address radio button, and change the IP address there.

•• If you encounter problems, power the Bridge off and on again, or push the Reset button. Then try to change the IP address again.

The Bridge-enabled PC won’t communicate with a wireless-enabled PC or printer.

Perform the following steps:

•• Check that the wireless-enabled PC or printer is on the same wireless network as the PC using the Bridge.

•• Make sure that the SSID and network mode are the same for all devices connected to the same wireless network.

•• If the wireless LAN settings are okay, make sure that all the devices are on the same IP network.

The Web-based Utility won’t open.

Make sure you correctly entered the Bridge’s IP address in the Address field of your web browser. If you are not sure what the Bridge’s IP address is, then run the Setup Wizard. Follow the on-screen instructions until you see a screen that lists all the Wireless-G Ethernet Bridges on your network. Select the Bridge you want to access, and its IP address will appear in the Status box. Enter this IP address in your web browser’s Address field.

The Web-based Utility does not recognize my password.

The password is case-sensitive. Make sure that you are using the correct case(s) when entering the password. If you forget your password, you can push the Bridge’s Reset button. This will reset the password to the default setting; however, all other Bridge settings will be reset to the factory defaults as well. To use the default setting, enter admin in the Password field.

After I make changes through the Web-based Utility, the new settings aren’t displayed on-screen.

Click Refresh in your web browser. If the new settings aren’t displayed, then unplug the power adapter from the Bridge. Plug the power adapter back in, and then click Refresh again.

WEB: If your questions are not addressed here, refer to the Linksys website, www.linksys.com

Wireless-G Ethernet Bridge 11