Cisco Systems 4948 Series manual Warranty, Technical Support Services-Components

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Product Number

Description

 

 

CWDM-SFP-1590=

Cisco CWDM SFP 1590 nm; Gigabit Ethernet and 1G/2G FC (red)

 

 

CWDM-SFP-1610=

Cisco CWDM SFP 1610 nm; Gigabit Ethernet and 1G/2G FC (brown)

 

 

CSS5-CABLX-LCSC=

Cisco CSS 11500 10-meter fiber single-mode LX LC-to-SC connectors

 

 

CSS5-CABSX-LC=

Cisco CSS 11500 10-meter fiber multimode SX LC connectors

 

 

CSS5-CABSX-LCSC=

Cisco CSS 11500 10-meter fiber multimode SX LC-to-SC connectors

 

 

CAB-SM-LCSC-1M

1 meter fiber single-mode LC-to-SC connectors

 

 

CAB-SM-LCSC-5M

5 meter fiber single-mode LC-to-SC connectors

 

 

** Orderable in October 2004.

WARRANTY

The warranty for the Cisco Catalyst 4948 is a one-year limited hardware warranty; it includes hardware replacement with a 10-day turnaround from

receipt of a return materials authorization (RMA).

CISCO TECHNICAL SUPPORT SERVICES—EXTENDING NETWORK I NTELLIGENCE THAT PROTECTS YOUR NETWORK

INVESTMENT. NOW.

Cisco Technical Support Services help to ensure that your Cisco Systems® products operate efficiently, remain highly available, and benefit from current system software to assist you in effectively managing your network service while controlling operational costs.

Cisco Technical Support Services provide significant benefits that go beyond what is offered under the Cisco warranty policy. Services available under a Cisco SMARTnet® service contract that are not covered under a warranty include the following (also refer to Tables 7 and 8):

Latest software updates

Rapid replacement of hardware in next-day, four-hour, or two-hour dispatch options

Ongoing technical support through Cisco Technical Assistance Center (TAC)

Registered access to Cisco.com

Table 7. Technical Support Services-Components

Service Feature Overview

Benefit or Advantage

 

 

Software Support

Software support offers maintenance and minor and major updates for the licensed feature sets.

 

Downloading new maintenance releases, patches, or updates of Cisco IOS Software helps to enhance and

 

extend the useful life of Cisco devices. Through major software updates, it is possible to extend the life of

 

equipment and maximize application technology investments by:

 

Increasing the performance of current functions

 

Adding new functions that, in many cases, require no additional hardware investment

 

Enhancing network or application availability, reliability, and stability

 

 

Cisco TAC Support

With more than 1000 highly-trained customer support engineers, 390 CCIE® experts, and access to 13,000

 

research and development engineers, Cisco TAC complements your in-house staff with a high level of

 

knowledge in data, voice, and video communications networking technology. Its sophisticated call-routing

 

system quickly routes calls to the correct technology personnel. The Cisco TAC is available 24 hours a day,

 

365 days a year.

 

 

Cisco.com

This award-winning Website provides 24-hour access to an extensive collection of online product and

 

technology information, interactive network management and troubleshooting tools, and knowledge transfer

 

resources that can help customers reduce costs by increasing staff self-sufficiency and productivity.

 

 

 

© 2006 Cisco Systems, Inc. All rights reserved.

Important notices, privacy statements, and trademarks of Cisco Systems, Inc. can be found on cisco.com.

 

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Contents KEY Features and Benefits High-Performance, Rack-Optimized Server SwitchingWire-Speed Performance for 10/1 00/1 000 Connectivity Data SheetSoftware Configuration Options Power Supply Redundancy for Nonstop OperationRobust Security Comprehensive ManagementPerformance and Switching Specifications Technical Specifications∙ ACL or quality-of-service QoS entries 32,000 Layer 2 FeaturesSophisticated QoS and Traffic Management Layer 3 Features∙ Https Predictable PerformanceAdvanced Security Switch Architecture SpecificationsTraffic and Congestion Management ∙ Type of buffers DynamicManagement Industry Standards Power Supply Specifications Indicator and Port Specifications∙ SFP ports Link Supported SFPsSoftware Requirements Switch DimensionsEnvironmental Conditions Regulatory Standards ComplianceNetwork Equipment Building Standards Nebs EMCOrdering Information for Cisco Catalyst Power Cable OptionsProduct Number Description SFP OptionsTechnical Support Services-Components WarrantyService Feature Overview Benefit or Advantage Feature Benefit or Advantage Technical Support Services-Competitive DifferentiatorsFor More Information ∙ United States and Canada 800 553-NETSUSA