Cisco Systems 2940 warranty Service and Support Products, Features, and Benefits

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Table 5 Compliance

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Electromagnetic Compatability	• FCC Part 15 Class A
	• EN 55022: 1998 (CISPR22)
	• EN 55024: 1998 (CISPR24)
	• VCCI Class A
	• AS/NZS 3548 Class A
	• CE
	• CNS 13438 Class A
	• MIC

Service and Support

Cisco Systems® is committed to minimizing total cost of ownership (TCO). Cisco offers a portfolio of Technical Support Services to help ensure that Cisco products operate efficiently, remain highly available, and benefit from the most up-to-date system software. The services and support programs described in the table below are available as part of the Cisco Desktop Switching Service and Support solution, and are available directly from Cisco and through resellers.

Table 6 Service and Support Products, Features, and Benefits

Service and Support	Features	Benefits
Advanced Services
Cisco Total Implementation	• Project management	• Supplements existing staff
Solutions (TIS), available direct	• Site survey, configuration, and	• Ensures functions meet needs
from Cisco	deployment	• Mitigates risk
Cisco Packaged TIS, available	• Installation, test, and cutover
through resellers	• Training
	• Major moves, adds, and changes
	• Design review and product staging
Technical Support Services
Cisco SMARTnet™ and SMARTnet	• 24-hour access to software updates	• Enables proactive or expedited
Onsite, available direct from Cisco	• Web access to technical	issue resolution
Cisco Packaged SMARTnet,	repositories	• Lowers TCO by taking advantage of
available through resellers	• Telephone support through the	Cisco expertise and knowledge
	Cisco Technical Assistance Center	• Minimizes network downtime
	(TAC)
	• Advance replacement of hardware
	parts

Cisco Systems, Inc.

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