Cisco Systems WMA11B manual Appendix a Troubleshooting, Common Problems and Solutions

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Wireless-B Media Adapter

Appendix A: Troubleshooting

This appendix provides solutions to problems that may occur during the installation and operation of the Wireless-B Media Adapter. Read the description below to solve your problems. If you can't find an answer here, check the Linksys website at www.linksys.com.

Common Problems and Solutions

1.I have the Adapter connected to my TV, but nothing appears on my TV. Follow these instructions until your problem is solved:

•Check that the power cable is securely connected to both the electrical outlet and the Adapter.

•Press the Adapter’s Power button to turn it off and on.

•Make sure the video or S-video cable is securely connected to the TV and the Adapter.

•Make sure that the TV channel matches the video input you selected for the connection to the Adapter.

2.I see a start-up message on the TV, but the main menu of the Media Navigator does not appear. Follow these instructions until your problem is solved:

•Power off the Adapter. Wait a few seconds, and then power on the Adapter.

•Make sure your network is working properly.

•If you are using a wireless connection, make sure the Adapter is within range of the wireless network. Check the Signal Strength percentage shown at the bottom of the TV. It should say 40% or higher to ensure successful communication. If the number is too low, consider moving your wireless access point or router closer to the Adapter. If the Signal Strength percentage continuously displays as 0%, go to “Problem #7: On the TV, the Signal Strength is 0%. What should I do?”

•If you are using a wired connection, use the TV setup to make sure the Adapter’s network settings are correct. Refer to the “Using the TV Setup” section of “Chapter 5: Connecting the Wireless-B Media Adapter to Your TV and Stereo.”

•Reboot your PC.

•Make sure the Adapter Utility’s icon appears in the system tray of your PC’s taskbar. If you do not see the icon, go to “Problem #8: I don’t see the Utility’s icon in the system tray of my PC’s taskbar. What should I do?”

3.On my TV, the Choose Music or Choose Pictures menus are empty.

On your host computer, go to the shared folders that you had selected using the Utility Wizard. Make sure they contain compatible music files (MP3 or WMA) and/or image files (JPG, BMP, GIF, or TIF).

4.The music was running, but then it stopped playing. Follow these instructions until your problem is solved:

Appendix A: Troubleshooting

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Common Problems and Solutions

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Contents 802 GHz .11b Wireless- B Copyright and Trademarks How to Use this GuideTable of Contents Appendix C Planning Your Use of the Wireless-B Media Adapter List of Figures For SetupUnplug the Power Figure E-1 XP Default Interface Welcome IntroductionWhat’s in this Guide? Wireless-B Media Adapter Back Panel Power Ssid your wireless network’s name Remote Controller Overview Connection to a Wired Network for SetupConnect the Power Running the Setup Wizard Setting up the Wireless-B Media AdapterWindows Installer Screen License Agreement Screen Connection for Setup Screen 10 Connection after Setup Screen 12 Basic Wireless Settings Screen 13 Wireless Security Settings Screen Using the Utility’s Icon in Your PC’s System Tray Using the Adapter UtilityMedia Folder Manager Using the Start MenuInstructions Move the Adapter and its power adapter to the TVConnecting to Your TV and Stereo Connecting the Adapter to Your Network Connecting to Your TV OnlyVertical Position Placement OptionsInstalling the Adapter Utility Using the TV Setup10 Microsoft .NET Framework Package Screen 12 Select Music and Pictures Folders Screen Setting up the Adapter from Your TV14 Media Adapter Setup Music Menus Using the Media NavigatorAll Songs Choose MusicHow to Play Music Now PlayingMusic Options Pictures Menu Choose PicturesNow Showing Picture Options How to Start a Slideshow with Music12 Help Screen HelpCommon Problems and Solutions Appendix a TroubleshootingPicture won’t change on the TV What types of picture files can I show with the Adapter? Frequently Asked QuestionsWhat types of playlist files can I use with the Adapter? Can I play music from a CD using the Adapter? Appendix B Wireless Security Brief OverviewWhat Are The Risks? Jamming Attacks Passive AttacksMan-in-the-Middle Attacks Maximizing Wireless SecurityActive Attacks Dictionary-Building or Table AttacksWireless-B Media Adapter Ssid Wireless-B Media Adapter WEP Encryption Using the Adapter as Part of Your Wired Network Using the Adapter as Part of Your Wireless NetworkAppendix D Creating a Playlist Figure E-1 XP Default Interface Appendix E Setting a Static IP Address on Your PCFigure E-5 IP Address Click the OK button again to exit Appendix F Windows Help Shared ResourcesNetwork Neighborhood/My Network Places Appendix G Glossary Wireless-B Media Adapter Wireless-B Media Adapter Wireless-B Media Adapter Wireless-B Media Adapter Wireless-B Media Adapter Standards Ieee 802.11b, Ieee 802.3, Ieee 802.3u Ports Appendix H SpecificationsOperating Humidity Power External, 5V DC, 2.0 a CertificationsOperating Temp Storage TempLimited Warranty Appendix I Warranty InformationFCC Statement Appendix J Regulatory InformationIndustry Canada Canada Wireless-B Media Adapter Chapter K Contact Information
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