Cisco Systems 78-10548-02 manual Mpls VPN Solution Troubleshooting Guide

Page 1

C H A P T E R 7

MPLS VPN Solution Troubleshooting Guide

This chapter describes how to recognize and troubleshoot problems you might encounter when deploying MPLS VPN Solution services.

General Topics

1.Question: I executed an Add VPN Service to CE followed by a Deploy Service Requests, then I selected Generate Audit Reports. However, the All VPN Service Requests Report indicates that the service request is not in either a Deployed or Functional state. Where do I look?

Answer: If the service request is in the Requested, Invalid, or the Failed Deploy state, refer to the “Provisioning Problems” section on page 7-3.However, if the service request is stuck in Pending, refer to the “Auditing Problems” section on page 7-10.

2.Question: What are the service deployment states? What do they mean?

Answer: Table 7-1describes the VPN service request deployment states.

Table 7-1 Summary of MPLS VPN Service Request Types

Service Request Type

Description

 

 

Broken

While the router is correctly configured, the service is unavailable (due to a

 

broken cable or Layer 2 problem, for example). A service request moves to

 

Broken if the Auditor finds the routing and forwarding tables for this service,

 

but they do not match the service intent.

 

 

Closed

A service request moves to Closed if the service request should no longer be

 

used during the provisioning or auditing process. A service request moves to

 

the Closed state only upon a successful audit of a remove request. MPLS

 

VPN Solution does not remove a service request from the database to allow

 

for extended auditing. Only a specific administrator action results in service

 

requests being removed.

 

 

Deployed

A service request moves to Deployed if the configlet commands have been

 

verified as found in the router configuration file. Deployed indicates that the

 

configuration file has been downloaded to the router, and the intent of the

 

request has been verified at the configuration level.

 

 

Cisco VPN Solutions Center: MPLS Solution User Guide

 

78-10548-02

7-1

 

 

 

Image 1
Contents Mpls VPN Solution Troubleshooting Guide Mpls VPN Solution Troubleshooting Guide Answer Provisioning ProblemsMpls VPN Solution Task Logs Browser Task Log Summary Information and Action Report Wdclient start CVPIMServer Click Request Details Task LogsAll VPN Service Request Report SetTelnetTraceOn Auditing Problems Mpls VPN Solution Troubleshooting Guide Auditing Problems Audit Options Window InformationRm -f VPNBS*/default.ddf SPBS*/default.ddf Mpls VPN Solution Troubleshooting Guide Auditing Problems