Cisco Systems 78-14784-02 manual Submitting a Service Request, Xviii

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Preface

Obtaining Technical Assistance

Access to all tools on the Cisco Technical Support Website requires a Cisco.com user ID and password. If you have a valid service contract but do not have a user ID or password, you can register at this URL:

http://tools.cisco.com/RPF/register/register.do

Note Use the Cisco Product Identification (CPI) tool to locate your product serial number before submitting a web or phone request for service. You can access the CPI tool from the Cisco Technical Support Website by clicking the Tools & Resources link under Documentation & Tools. Choose Cisco Product Identification Tool from the Alphabetical Index drop-down list, or click the Cisco Product Identification Tool link under Alerts & RMAs. The CPI tool offers three search options: by product ID or model name; by tree view; or for certain products, by copying and pasting show command output. Search results show an illustration of your product with the serial number label location highlighted. Locate the serial number label on your product and record the information before placing a service call.

Submitting a Service Request

Using the online TAC Service Request Tool is the fastest way to open S3 and S4 service requests. (S3 and S4 service requests are those in which your network is minimally impaired or for which you require product information.) After you describe your situation, the TAC Service Request Tool provides recommended solutions. If your issue is not resolved using the recommended resources, your service request is assigned to a Cisco TAC engineer. The TAC Service Request Tool is located at this URL:

http://www.cisco.com/techsupport/servicerequest

For S1 or S2 service requests or if you do not have Internet access, contact the Cisco TAC by telephone. (S1 or S2 service requests are those in which your production network is down or severely degraded.) Cisco TAC engineers are assigned immediately to S1 and S2 service requests to help keep your business operations running smoothly.

To open a service request by telephone, use one of the following numbers:

Asia-Pacific: +61 2 8446 7411 (Australia: 1 800 805 227)

EMEA: +32 2 704 55 55

USA: 1 800 553-2447

 

Cisco 831 Router and SOHO 91 Router Hardware Installation Guide

xviii

78-14784-02

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Contents Corporate Headquarters Page Copyright 2005 Cisco Systems, Inc. All rights reserved Page N T E N T S Troubleshooting Specifications and Cables A-5 Page Audience OrganizationConventions XiiXiii Obtaining Documentation Related DocumentationCisco.com Documentation DVD Documentation FeedbackOrdering Documentation Cisco Product Security Overview Reporting Security Problems in Cisco ProductsPsirt Obtaining Technical Assistance Cisco Technical Support WebsiteSubmitting a Service Request XviiiDefinitions of Service Request Severity Obtaining Additional Publications and InformationPreface Obtaining Additional Publications and Information Product Overview Features Feature Description10BASE-T/100BASE-T RAM SdramRouter Built-In Switch WAN Ethernet Port Router OverviewFront Panel SohoBack Panel Cisco 831 Back PanelLED Functions Color FunctionProduct Overview Router Overview Preparing for Installation SafetyBefore installing the router, read the following warnings Installation Preparing for Installation Preventing Electrostatic Discharge Damage Unpacking the Box Ordered SeparatelyConnecting a Server, PC, or Workstation Installing the RouterPreventing Damage to the Router Connecting a Server, PC, or Workstation Connecting an External Ethernet Switch Optional Connecting to an Ethernet Switch Connecting to the Internet Connecting a Broadband ModemConnecting a Terminal or PC to the Console Port Connecting the AC Adapter Connecting a Terminal or PC to the Console PortConnecting the AC adapter Connecting the Console Port to an Async Modem Connect Console Port to an Async Modem Checking the PC Configuration Power/Link LEDs to Check Normal Patterns Verifying Router OperationMounting on a Table Mounting the RouterMounting on a Wall Wall-Mounting Brackets Bottom of Router Mounting Router on Wall Connecting to a Website What to Do If You Cannot Connect to a Website Starting the Crws SoftwareInstallation What to Do If You Cannot Connect to a Website Installation What to Do If You Cannot Connect to a Website Troubleshooting Before You Call Your Cisco ResellerProblems During First Startup Symptom Problem SolutionsComputer Server, PC, or Workstation section onProblems After Router Is Running Description Design Specification Physical Dimensions System SpecificationsEnvironmental Operating Ranges Description Design Specification Router Power Laws and regulationsLAN Port Pin FunctionRX+ TX+Console Connector Pinouts Cabling SpecificationsEthernet Cable Specifications Maximum Cable DistanceType Category 10BASE-TAppendix a Specifications and Cables Cabling Specifications Numerics IN-2 IN-3 IN-4

78-14784-02 specifications

Cisco Systems 78-14784-02 is a versatile networking component that plays a pivotal role in enhancing the operational capabilities of network infrastructures. Designed with a robust set of features, this device caters to a variety of networking needs, from enterprise-level deployments to smaller setups.

At its core, the 78-14784-02 is designed to optimize performance in environments requiring high data throughput. One of its main features is the ability to offer scalable bandwidth options, which adapts to the growing needs of organizations. This flexibility allows businesses to efficiently handle increased traffic without compromising on performance.

Another significant characteristic of the 78-14784-02 is its advanced security features. In today's threat landscape, securing network information is paramount. The device incorporates advanced encryption protocols and security frameworks that protect data in transit. This makes it ideal for industries that handle sensitive information, such as finance and healthcare.

The integration of Cisco's proprietary technologies further enhances the functionality of the 78-14784-02. Notably, it supports Cisco's DNA (Digital Network Architecture), which provides automation and insights that are crucial for the management of modern networks. With DNA, IT professionals can leverage advanced analytics and automation tools, streamlining network operations and improving overall efficiency.

The device also supports various networking standards, making it compatible with different types of hardware and software solutions. This interoperability ensures that organizations can easily integrate the 78-14784-02 into their existing networks without significant modifications or upgrades.

Moreover, Cisco has prioritized ease of management within the 78-14784-02. It comes with intuitive management interfaces that allow users to monitor performance metrics and manage configurations with minimal effort. This user-friendly approach reduces the learning curve for IT staff and enhances productivity.

In conclusion, the Cisco Systems 78-14784-02 stands out as a reliable networking solution equipped with essential features tailored for today's dynamic digital environments. Its high performance, robust security, support for innovative technologies, interoperability, and ease of management make it a valuable asset for any organization looking to enhance its network capabilities. Whether for small businesses or large enterprises, the 78-14784-02 is designed to empower organizations to meet their networking needs efficiently and securely.