Technical Assistance Center

About This Guide

Obtaining Technical Assistance

•Download and test software packages

•Order Cisco learning materials and merchandise

•Register for online skill assessment, training, and certification programs

You can self-register on Cisco.com to obtain customized information and service. To access Cisco.com, go to the following URL:

http://www.cisco.com

The Cisco TAC is available to all customers who need technical assistance with a Cisco product, technology, or solution. Two types of support are available through the Cisco TAC: the Cisco Technical Support Web Site and the Cisco TAC Escalation Center.

Inquiries to Cisco TAC are categorized according to the urgency of the issue:

•Priority level 4 (P4)—You need information or assistance concerning Cisco product capabilities, product installation, or basic product configuration.

•Priority level 3 (P3)—Your network performance is degraded. Network functionality is noticeably impaired, but most business operations continue.

•Priority level 2 (P2)—Your production network is severely degraded, affecting significant aspects of business operations. No workaround is available.

•Priority level 1 (P1)—Your production network is down, and a critical impact to business operations will occur if service is not restored quickly. No workaround is available.

Which Cisco TAC resource you choose is based on the priority of the problem and the conditions of service contracts, when applicable.

Cisco Technical Support Web Site

The Cisco Technical Support Web Site allows you to resolve P3 and P4 issues yourself, saving both cost and time. The site provides around-the-clock access to online tools, knowledge bases, and software. To access the Cisco Technical Support Web Site, go to the following URL:

http://www.cisco.com/tac

All customers, partners, and resellers who have a valid Cisco services contract have complete access to the technical support resources on the Cisco Technical Support Web Site. The Cisco Technical Support Web Site requires a Cisco.com login ID and password. If you have a valid service contract but do not have a login ID or password, go to the following URL to register:

http://www.cisco.com/register/

If you cannot resolve your technical issues by using the Cisco Technical Support Web Site, and you are a Cisco.com registered user, you can open a case online by using the TAC Case Open tool at the following URL:

http://www.cisco.com/tac/caseopen

If you have Internet access, it is recommended that you open P3 and P4 cases through the Cisco Technical Support Web Site.

Cisco CNS NetFlow Collection Engine Installation and Configuration Guide, Release 5.0.2

	x	OL-6900-01

OL-6900-01 specifications

Cisco Systems OL-6900-01 represents a pivotal advancement in the realm of data center networking. As organizations continue to lean towards digital transformation and cloud-based solutions, the need for robust, scalable, and efficient networking equipment becomes increasingly vital. The OL-6900-01 router is engineered to meet these demands, offering an array of advanced features and technologies that cater to modern network requirements.

One of the standout features of the OL-6900-01 is its high-performance architecture. This router is equipped with a powerful CPU and a sizeable memory footprint, ensuring that it can handle significant amounts of traffic with low latency. This capability is particularly useful for data centers and enterprise environments where the speed of data processing is crucial for operational success.

The OL-6900-01 utilizes Cisco's proprietary software, providing enhanced security features, including robust firewall capabilities and threat detection mechanisms. With security being a paramount concern for organizations today, this router incorporates advanced encryption protocols and access control measures, ensuring that data remains secure in transit and at rest.

Additionally, the OL-6900-01 supports advanced routing protocols, including OSPF, BGP, and EIGRP. This versatility allows for optimal network performance as it can dynamically adjust routing paths based on network conditions, ensuring reliable connectivity and efficient resource utilization. The support for IPv6 also ensures that organizations can future-proof their networks as they transition to this next-generation protocol.

Another important characteristic of the OL-6900-01 is its scalability. Designed to accommodate growing network demands, this router supports modular expansion. Organizations can easily upgrade their systems with additional interfaces and services, ensuring that the OL-6900-01 can grow alongside their needs without requiring a complete infrastructure overhaul.

In terms of connectivity, the OL-6900-01 features multiple interfaces, including Gigabit Ethernet and 10 Gigabit SFP+ ports, providing flexibility in network design and facilitating seamless integration into existing infrastructure. Its high availability features ensure minimal downtime, making it ideal for mission-critical applications.

Overall, Cisco Systems OL-6900-01 stands out as a robust and versatile networking solution, combining performance, security, and scalability to meet the dynamic needs of modern enterprises. With its comprehensive feature set and advanced technologies, it positions itself as a valuable asset for organizations aiming for operational excellence in a digitally-driven landscape.