Cisco Systems SN 5428-2 Obtaining Technical Assistance, Cisco TAC Website, Opening a TAC Case

Page 14

You can submit comments by using the response card (if present) behind the front cover of your document or by writing to the following address:

Cisco Systems

Attn: Customer Document Ordering

170 West Tasman Drive

San Jose, CA 95134-9883

We appreciate your comments.

Obtaining Technical Assistance

For all customers, partners, resellers, and distributors who hold valid Cisco service contracts, the Cisco Technical Assistance Center (TAC) provides 24-hour-a-day, award-winning technical support services, online and over the phone. Cisco.com features the Cisco TAC website as an online starting point for technical assistance. If you do not hold a valid Cisco service contract, please contact your reseller.

Cisco TAC Website

The Cisco TAC website provides online documents and tools for troubleshooting and resolving technical issues with Cisco products and technologies. The Cisco TAC website is available 24 hours a day, 365 days a year. The Cisco TAC website is located at this URL:

http://www.cisco.com/tac

Accessing all the tools on the Cisco TAC website requires a Cisco.com user ID and password. If you have a valid service contract but do not have a login ID or password, register at this URL:

http://tools.cisco.com/RPF/register/register.do

Opening a TAC Case

Using the online TAC Case Open Tool is the fastest way to open P3 and P4 cases. (P3 and P4 cases are those in which your network is minimally impaired or for which you require product information.) After you describe your situation, the TAC Case Open Tool automatically recommends resources for an immediate solution. If your issue is not resolved using the recommended resources, your case will be assigned to a Cisco TAC engineer. The online TAC Case Open Tool is located at this URL:

http://www.cisco.com/tac/caseopen

For P1 or P2 cases (P1 and P2 cases are those in which your production network is down or severely degraded) or if you do not have Internet access, contact Cisco TAC by telephone. Cisco TAC engineers are assigned immediately to P1 and P2 cases to help keep your business operations running smoothly.

To open a case by telephone, use one of the following numbers:

Asia-Pacific: +61 2 8446 7411 (Australia: 1 800 805 227)

EMEA: +32 2 704 55 55

USA: 1 800 553-2447

For a complete listing of Cisco TAC contacts, go to this URL:

http://www.cisco.com/warp/public/687/Directory/DirTAC.shtml

Release Notes for Cisco SN 5428-2 Storage Router, Release 3.5.1

14

OL-5241-02

 

 

Image 14
Contents Contents Release Notes for Cisco SN 5428-2 Storage Router, ReleaseIntroduction Transparent Scsi RoutingFcip IP Hosts System RequirementsNetwork Equipment Interoperability Information Graphical User InterfaceISCSI Driver Version Support Installation Notes Obtaining Updated Software and iSCSI DriversDetermining the SN 5428-2 Software Version Upgrading to a New Software ReleaseUninstalling an Upgrade Click Reset SystemNew Features New and Changed InformationCaveats New CLI CommandsModified CLI Commands Resolved Caveats Related DocumentationOpen Caveats Release-Specific Documents Platform-Specific DocumentsHardware Documents Software Documents Service and SupportSoftware Configuration Tips on the Cisco TAC Home Cisco.com Obtaining DocumentationDocumentation Feedback Ordering DocumentationOpening a TAC Case Obtaining Technical AssistanceCisco TAC Website Obtaining Additional Publications and Information TAC Case Priority DefinitionsRelease Notes for Cisco SN 5428-2 Storage Router, Release
Related manuals
Manual 78 pages 51.81 Kb Manual 22 pages 17.61 Kb Manual 28 pages 33.75 Kb

SN 5428-2 specifications

Cisco Systems SN 5428-2 is a highly versatile and advanced network storage solution designed to meet the demands of data center environments. This robust storage appliance integrates cutting-edge technologies to provide high performance, reliability, and scalability, making it an ideal choice for organizations looking to enhance their data management capabilities.

One of the main features of the SN 5428-2 is its high-density architecture, which allows for efficient utilization of space while providing ample storage capacity. The system supports multiple drive configurations, including HDDs and SSDs, enabling users to tailor their storage solutions based on performance needs and budget constraints. With a significant amount of raw capacity available, organizations can effortlessly handle large volumes of data and support intensive workloads.

The SN 5428-2 boasts advanced data protection technologies, ensuring that critical information is safeguarded against loss or corruption. Features like RAID support provide redundancy and fault tolerance, while snapshot and cloning capabilities offer quick recovery options in case of data breaches or system failures. Additionally, built-in encryption features help protect sensitive data both at rest and in transit.

The appliance incorporates state-of-the-art networking capabilities as well. With support for various network protocols, including iSCSI and Fibre Channel, the SN 5428-2 can seamlessly integrate into existing infrastructures. This adaptability allows for easy connection with different servers and storage systems, facilitating a more cohesive and efficient operational environment.

Furthermore, the SN 5428-2 is designed with scalability in mind. Organizations can start with a basic configuration and expand as their storage needs grow by adding additional drives or connecting more appliances. This flexibility ensures that businesses can continue to meet their evolving data demands without the need for complete system overhauls.

Management and monitoring of the SN 5428-2 are simplified through a user-friendly interface that provides real-time insights into system performance, capacity utilization, and health status. Administrators can easily configure and manage storage resources, making operational tasks more efficient.

In summary, Cisco Systems SN 5428-2 stands out in the realm of storage solutions by combining high density, robust data protection, advanced networking capabilities, and remarkable scalability. Its thoughtful design and features make it an essential tool for organizations looking to enhance their data storage infrastructure and improve overall performance. With its reliable and efficient performance, the SN 5428-2 is well-suited for a wide array of data center applications.