Philips SHB8000 user manual Cannot pair my Bluetooth headset with a mobile phone

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7Frequently asked questions

My Bluetooth headset does not switch on. The battery level is low. Charge the headset.

I cannot pair my Bluetooth headset with a mobile phone.

The Bluetooth is disabled. Enable the Bluetooth feature on your mobile phone and turn on the mobile phone before you turn on the headset.

Pairing does not work.

Make sure the headset is in pairing mode.

•Follow the steps described in this user manual (see 'Pair the headset with your mobile phone' on page 4).

•Make sure that the LED light flashes blue and white alternately before you release the call/music button. Do not stop holding the button if you see the blue LED only.

The mobile phone cannot find the headset.

•• The headset may be connected to a previously paired device.Turn off the connected device or move it out of range.

•• Pairing may have been reset or the headset has been previously paired with another device. Pair the headset with the mobile phone again as described in the user manual (see 'Pair the headset with your mobile phone' on page 4).

Voice dialing or redialing does not work on my mobile phone.

Your mobile phone may not support this feature.

The other side cannot hear me on the mobile phone.

The microphone is muted. Press volume/track control button once to enable the microphone.

My Bluetooth headset is connected to a Bluetooth stereo enabled mobile phone, but music only plays on the mobile phone speaker. Refer to the user manual of your mobile phone. Select to listen to music through the headset.

The audio quality is poor and crackling noise can be heard.

The Bluetooth device is out of range. Reduce the distance between your headset and Bluetooth device, or remove obstacles between them.

The audio quality is poor when streaming from the mobile phone is very slow, or audio streaming does not work at all.

Make sure your mobile phone not only supports (mono) HSP/HFP but also supports A2DP (see 'Technical data' on page 7).

I hear but cannot control music on my Bluetooth device (e.g. play/pause/skip forward/ backward).

Make sure the Bluetooth audio source supports AVRCP (see 'Technical data' on page 7).

My headset does not work when the audio cable is connected.

Microphone function will be deactivated if a 3.5mm audio cable is connected to the headset. In such case, your headset is only for music enjoyment.

How can I restore all original headset settings? Press volume/track control button and call music button until the LED flashing white for 5 times sequentially.

For further support, visit www.philips.com/ support.

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Contents Always there to help you Register your product and get support atPage Contents Hearing Safety About operating and storage temperatures and humidityGeneral information To avoid damage or malfunctionOverview of your wireless on-ear headset Whats in the boxOther devices Quick start guideGet started Charge your headsetPair the headset with your mobile phone Connect the headset to a Bluetooth device Manage your calls and musicWear your headset Use with the audio cableTechnical data Declaration of conformity Disposal of your old product and batteriesEnvironmental information 0890 TrademarksCannot pair my Bluetooth headset with a mobile phone Mobile phone cannot find the headsetPage 0890

SHB8000 specifications

The Philips SHB8000 is a remarkable addition to the world of wireless audio, designed to cater to the needs of music enthusiasts who seek both style and substance. Known for its sleek and modern design, the headphones not only deliver high-quality sound but also provide a comfortable listening experience.

One of the standout features of the SHB8000 is its use of advanced Bluetooth technology. With Bluetooth 4.1, the headphones offer a stable and efficient connection to various devices, enabling seamless connectivity to smartphones, tablets, and laptops. This wireless capability ensures that users can enjoy their favorite tunes without the hassle of tangled wires.

Additionally, the SHB8000 is equipped with 40mm neodymium drivers, which enhance sound clarity and deliver deep bass tones. This technology allows for a dynamic listening experience, making it ideal for various genres of music, from classical to contemporary pop. The headphones also come with a built-in microphone, enabling hands-free calling, which adds to their utility in everyday life.

The design of the Philips SHB8000 is both stylish and functional. With plush ear cushions and an adjustable headband, these headphones provide a comfortable fit that can be enjoyed over extended listening sessions. The lightweight construction further enhances comfort, making them an excellent choice for commuting or working out.

Battery life is another important aspect of the SHB8000. With up to 15 hours of playtime on a single charge, users can enjoy their favorite music throughout the day without worrying about running out of power. The headphones also feature a quick charge capability, allowing users to quickly recharge them when time is limited.

Furthermore, the Philips SHB8000 is designed with user convenience in mind. The intuitive controls located on the earcup allow for easy access to volume adjustments, track changes, and answering calls. This thoughtful design ensures that users can remain focused on their activities while enjoying a wireless audio experience.

In summary, the Philips SHB8000 headphones offer an impressive combination of advanced audio technology, stylish design, and user-friendly features. With its superior sound quality, long battery life, and comfortable fit, the SHB8000 is a reliable choice for anyone looking to enhance their audio experience on the go. Whether for casual listening or more immersive music enjoyment, these headphones stand out as a versatile option in the competitive audio market.
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