Cisco Systems 2960 Diagnosing Problems, This section includes these troubleshooting topics

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C H A P T E R 4

Troubleshooting

The LEDs on the front panel provide troubleshooting information about the switch. They show failures in the power-on self-test (POST), port-connectivity problems, and overall switch performance. For a full description of the switch LEDs, see the “LEDs” section on page 1-12.

You can also get statistics from the browser interface, from the command-line interface (CLI), or from a Simple Network Management Protocol (SNMP) workstation. See the software configuration guide, the switch command reference guide on Cisco.com, or the documentation that came with your SNMP application for details.

This chapter describes these topics for troubleshooting problems:

Diagnosing Problems, page 4-1

Clearing the Switch IP Address and Configuration, page 4-5

Locating the Switch Serial Number, page 4-6

Diagnosing Problems

The LEDs on the front panel provide troubleshooting information about the switch. They show POST failures, port-connectivity problems, and overall switch performance. You can also get statistics from the CLI or from an SNMP workstation. See the software configuration guide and the switch command reference on Cisco.com or the documentation that came with your SNMP application for more information.

This section includes these troubleshooting topics:

“Verify Switch POST Results” section on page 4-2

“Monitor Switch LEDs” section on page 4-2

“Verify Switch Connections” section on page 4-2

“Monitor Switch Performance” section on page 4-4

Catalyst 2960 Switch Hardware Installation Guide

 

OL-7075-05

4-1

 

 

 

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Contents Catalyst 2960 Switch Hardware Installation Guide Catalyst 2960 Switch Hardware Installation Guide N T E N T S Rack-Mounting2-8 Removing Screws from the Switch Console Port A-4 Starting the Terminal Emulation Software Audience PurposeConventions For information about related products, see these documents Related DocumentationPreface Preface Catalyst 2960 Switch Hardware Installation Guide Product Overview Features1000BASE-CWDM Catalyst 2960 Switch 24- and 48-Port Switches These sections describe the switch front panelsFront Panel Description Catalyst 2960-24-S, 2960-24TC-S, and 2960-48TC-S Switches 10/100 ports Dual-purpose ports10/100 ports 2 Dual-purpose ports Catalyst 2960-24TC-L Switch Front Panel Catalyst 2960G-24TC-L and Catalyst 2960G-48TC-L Switches 10/100 ports10/100 ports 2 10/100/1000 uplink ports 10/100/1000 ports 2 Dual-purpose ports Catalyst 2960 Switch 8-Port SwitchesCatalyst 2960PD-8TT-L Switch These sections describe the Catalyst 2960 8-port switchesCatalyst 2960-8TC-L Catalyst 2960G-8TC -L Switches 10/100 PortsConsole port Dual-purpose port 10/100/1000 ports PoE Ports 10/100/1000 PortsSFP Module Slots Power Input Port Catalyst 2960PD-8TT-L Switch Dual-Purpose Port10/100/1000 Port LEDs 16 Connecting Through an External AC Power AdapterStatus LED Port LEDs Duplex LED Mode buttonSystem LED Speed LEDPort status Port status. This is the default mode Port LEDs and ModesPort speed Port operating speed 10, 100, or 1000 Mb/s Port Mode LED Color Meaning Meaning of Port LED Colors in Different Modes on the Switch Dual-Purpose Port LEDs Rear Panel DescriptionPower Supplies Internal Power Supply ConnectorCisco RPS Connectors Console Port Cisco RPS 2300 ConnectorManagement Options Security SlotsSecurity slot Network Configurations OL-7075-05 Switch Installation 24- and 48-Port Switches Preparing for InstallationThis section covers these topics PWR-RPS2300, PWR675-AC-RPS-N1=. Statement Statement 371-Power Cable and AC Adapter Guidelines for Particulate Matter Installation Guidelines Verifying Package Contents Verifying Switch Operation Installing the SwitchRack-Mounting Removing Screws from the SwitchPhillips flat-head screws Attaching Brackets to the Catalyst 2960 Switch137076 Phillips machine screws Mounting the Switch in a RackWall-Mounting Attaching the Cable GuideCable guide screw Phillips truss-head screws Attaching the Brackets to the Switch for Wall-MountingAttaching the RPS Connector Cover Phillips pan-head screws RPS connector RPS connector coverUser-supplied screws Mounting the Switch on a WallTable- or Shelf-Mounting Installing and Removing SFP Modules13 SFP Module with a Bale-Clasp Latch Installing SFP Modules into SFP Module SlotsSFP module Removing SFP Modules from SFP Module SlotsConnecting to the 10/100 and 10/100/1000 Ports 16 Connecting to an Ethernet Port Connecting to SFP Modules17 Connecting to a Fiber-Optic SFP Module Port Connecting to Fiber-Optic SFP Modules18 Connecting to a 1000BASE-T SFP Module Connecting to 1000BASE-T SFP ModulesWhere to Go Next Connecting to a Dual-Purpose PortStart an Snmp application such as the CiscoView application OL-7075-05 Switch Installation 8-Port Switches Statement 371-Power Cable and AC Adapter Installation Guidelines Equipment That You Supply Verifying Package Contents Desk- or Shelf-Mounting without Mounting Screws Verifying Switch OperationDesk- or Shelf-Mounting with Mounting Screws Installing the Mounting Screws on Top of a Desk or Shelf Under the Desk- or Shelf-Mounting with Mounting Screws Mounting the Switch on Top of a Desk or ShelfDesk or shelf Screws Screw template Adhesive Installing the Mounting Screws Under a Desk or ShelfDesk or shelf Slides on this way Screws Mounting the Switch Under a Desk or ShelfWall Screw template Screws Wall-Mounting with Mounting ScrewsInstalling the Switch On a Wall Switch 3 Slides on this way ScrewMagnet Magnet MountingPhillips flat-head screw Attaching Brackets to the SwitchWall-Mounting with Rack-Mount Brackets Mounting the Switch in a 19-Inch Rack10 Mounting the Switch on a Wall Switch Installation 8-Port Switches Where to Go Next This section includes these troubleshooting topics Diagnosing ProblemsBad or Damaged Cable Verify Switch Post ResultsMonitor Switch LEDs Verify Switch ConnectionsLink Status Transceiver Module Port IssuesPort and Interface Settings Ethernet and Fiber CablesSpeed, Duplex, and Autonegotiation Monitor Switch PerformancePing the End Device Spanning Tree LoopsClearing the Switch IP Address and Configuration Autonegotiation and NIC CardsCabling Distance Cisco 11-character label Locating the Switch Serial Number200186 OL-7075-05 Connecting to 10BASE-T- and 100BASE-TX-Compatible Devices Connector Specifications3 4 5 6 7 Connecting to 1000BASE-T DevicesDual-Purpose Ports SFP Module PortsSFP Module Cable Specifications Cable and Adapter Specifications50/125 500 Feet 2 km GLC-GE-100FX 62.5/125 1310 TX652 32,810 feet 10 km GLC-FE-100BX-D 1550 RX GLC-FE-100BX-U 1310Four Twisted-Pair Cable Pinouts for 1000BASE-T Ports Two Twisted-Pair Cable PinoutsIdentifying a Crossover Cable Crossover Cable and Adapter PinoutsAdapter Pinouts TxD RxDRxD TxD Technical Specifications Power Requirements Physical Dimensions Power Requirements Accessing the CLI Through Express Setup Accessing the CLIAccessing the CLI Through the Console Port Connecting to the Console PortStarting the Terminal Emulation Software Figure C-1 Connecting a Switch to a PCConnecting to a Power Source Entering the Initial Configuration InformationIP Settings Completing the Setup Program These choices appear Catalyst 2960 Switch Hardware Installation Guide OL-7075-05 OL-7075-05 Cable guide, attaching Cable lengths AC power Connecting toConnector Specifications AC power adapter for Catalyst 2960PD-8TT-L switchConnectors and cables 10/100/1000 A-1 to A-2 Console Accessing by using Express Setup C-1Connecting to the console port Connection proceduresLEDs Color meanings PoE Port modeSystem Troubleshooting with Lightning activity warning No user-serviceable parts warningSee also Mode button Description High-powered devicesOn Catalyst 2960-24PC-L and 24LT-L switches Port and interface troubleshooting Rack-mounting warningShelf-mounting Attachment warning 1-19,2-2,2-7connecting to 2-7,3-6Safety warnings Connectors Described InstallationTrained and qualified personnel Read the wall-mounting instructions
Related manuals
Manual 94 pages 14.25 Kb Manual 16 pages 38.2 Kb Manual 28 pages 25.34 Kb

2960 specifications

Cisco Systems 2960 series switches are a prominent solution in the networking landscape, known for their reliability, scalability, and feature-rich offerings. Ideal for small to medium-sized enterprises, these switches provide a robust foundation for network infrastructure, ensuring optimal performance and connectivity.

One of the standout features of the Cisco 2960 series is its Layer 2 switching capabilities. The switches support multiple VLANs (Virtual Local Area Networks), allowing network administrators to segment traffic efficiently and enhance security protocols. This is crucial in modern networks where managing traffic and isolating sensitive information is a priority.

The Cisco 2960 series also incorporates advanced Quality of Service (QoS) features, enabling the prioritization of critical applications and services. This functionality ensures that time-sensitive data, such as voice and video traffic, maintains a high quality of service even in congested networks. With support for IEEE 802.1p and DSCP marking, administrators can fine-tune their network performance to meet specific organizational needs.

Power over Ethernet (PoE) is another significant characteristic of the Cisco 2960 series. This feature allows switches to deliver electrical power alongside data over Ethernet cables to devices such as IP phones, wireless access points, and surveillance cameras. With PoE, organizations can reduce clutter from power cables and increase deployment flexibility for various devices.

In terms of security, the Cisco 2960 series is equipped with a range of integrated security features. The switch supports port security, 802.1X authentication, and Access Control Lists (ACLs), providing robust defenses against unauthorized access and potential network vulnerabilities. These security measures are essential for protecting sensitive data and ensuring compliance with industry regulations.

Moreover, the Cisco 2960 series offers enhanced network management capabilities with Cisco's Intelligent Network Services. This includes support for Simple Network Management Protocol (SNMP), Cisco Prime, and Embedded Event Manager (EEM), allowing for efficient monitoring, troubleshooting, and policy enforcement across the network.

Additionally, the Cisco 2960 switches provide various models and configurations, catering to different networking needs. Options include models with varying port densities, uplink configurations, and stacking capabilities, making it easy for organizations to choose solutions that align perfectly with their requirements.

In summary, the Cisco 2960 series is a versatile and essential component of modern networking environments. Its advanced features, including Layer 2 support, QoS, PoE, robust security, and diverse management tools, make it an excellent choice for organizations looking to build a strong and secure network infrastructure.