Troubleshooting 5
External effects aren’t working.
Effects processor is not plugged in or turned on.
Aux outputs of mixer aren’t connected to inputs of processor or processor’s outputs aren’t connected to mixer’s inputs.
Mixer’s effects return signal is too low.
Make sure unit is plugged in and turned on.
Make sure the mixer’s aux outputs are connected to the processor’s inputs and that the processor’s outputs are connected to the mixer’s aux inputs.
Turn up the output of the effects processor or turn up the mixer’s AUX RET A LEVEL or
EFFECTS / AUX RET B LEVEL in the master section.
LED meters not working.
Computer does not see the Multimix.
Nothing is routed to the HDPH/CTRL RM output.
USB connection must be established.
Press the desired MIX or 2 TK To Mix button.
Unplug the USB cable and turn off the Multimix. Turn the Multimix back on and plug the cable back in. If this does not work, leave the Multimix on, turn off the computer (do not use “restart” but instead actually turn off the computer) and then turn it on again.
Computer sees the Multimix USB, but no sound is received and/or transmitted.
Multimix USB is not set as primary sound device.
In the computer’s Control Panel, go to the Sounds/Multimedia area. In the Audio section, set the default sound recording and playback devices to “USB audio codec.”
USB audio has crackling or |
| USB hub may be in use. |
| If you are using a USB hub, |
glitches, or audio |
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| disconnect the Multimix from it |
plays/records at incorrect |
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| and connect the mixer to the |
pitch. |
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| computer directly instead. |
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| Computer configuration may |
| Certain USB chipsets have |
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| be incompatible with USB |
| design limitations or IRQ |
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| audio. |
| assignment restrictions that |
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| must be resolved before audio |
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| can work correctly on them. |
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| See your USB chipset |
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| documentation for further |
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| information if required. |
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No power. |
| Incorrect or defective power |
| Replace with correct power |
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| supply. |
| supply (only use Alesis- |
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| recommended AC output power |
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| supply). |
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