Cradlepoint CTR35 quick start Setting UP the Router Connecting Your Computer

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FRONT

QUICK START GUIDE

CTR35

What’s In The Box

Wireless N Portable Router

AC Power Supply

Quick Start Guide

for more information, visit: w w w . c r a d l e p o i n t . c o m / c t r 3 5

Z-Fold Format / Double Sided

BACK

SETTING UP THE ROUTER

 

CONNECTING YOUR COMPUTER

 

 

 

 

FINDING

 

 

 

 

 

 

 

After you connect your

 

 

MAC OSX

WINDOWS 7

WINDOWS VISTA

 

YOUR

 

 

1 ) Plug the power supply into an electrical outlet.

 

 

 

 

1) Click START

PASSWORD

 

 

modem to the router,

you’re

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

2 ) Connect the power supply to the CTR35 and turn on “ ”.

 

now ready to connect

to the

 

 

 

 

 

 

 

 

2) Hover over CONNECT TO

Your unique default password

 

CradlePoint CTR35 WiFi.

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

CTR35-xxx

 

3) Click WIRELESS NETWORK

is shown on the product label

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

CONNECTION

on the bottom of your router.

3 ) Connect a modem: USB Wireless Broadband Data Modem

RESET

802.11n antennas provide up

 

 

 

 

 

 

 

 

You’ll see a list of available

It is the last eight characters

 

 

 

 

 

 

 

 

of the MAC Address.

with Active Subscription, or a Cable, DSL, Satellite, T1, or T3

 

to 350 feet of range from the

 

 

 

 

 

 

 

 

wireless networks

 

 

 

 

 

 

 

 

 

4) Click CTR35-xxx

 

 

 

 

Ethernet Modem.

 

 

 

 

CradlePoint router to your

 

 

 

 

 

 

 

 

You will be asked for this

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

connected computers or

 

 

 

 

 

 

 

 

5) Enter Default Password

password when you connect a

 

 

 

 

 

 

 

 

CTR35-xxx

 

 

 

 

 

 

 

 

 

WiFi-enabled devices.

 

CTR35-xxx

 

 

 

NOTE: If you are asked for an “8-digit PIN”,

6) Click CONNECT

new device to the WiFi network

 

 

 

 

 

 

 

 

 

 

or log into the administration

 

 

ETHERNET CONNECTION

 

 

 

 

 

 

 

 

 

see note on page 3.

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

pages.

 

 

 

 

 

 

 

Find your operating system

 

 

 

 

 

 

 

 

 

 

 

 

 

COMPUTERS

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

WINDOWS XP

 

The default password provides

 

 

or LOCAL DEVICES

 

 

and follow the connection

 

 

 

 

 

 

 

 

( LAN )

 

 

 

 

 

 

 

 

WiFi security out-of-the-box.

 

 

 

 

steps.

 

 

 

 

 

 

 

 

1) Click START

 

 

 

 

 

1) Open your wireless connection list

1) Click the NETWORK

 

 

 

 

 

default

 

 

 

 

 

 

 

 

 

 

 

 

CABLE/DSL

 

 

 

 

 

by clicking the AIRPORT wireless

 

CONNECTION icon

 

 

 

2) Hover over CONNECT TO

 

 

Model: CTR35

 

 

 

 

 

 

 

 

 

 

 

 

 

3G/4G

 

 

 

Find your 8 character default

 

icon on your menu bar

 

in the lower right hand

 

CTR35-xxx

 

 

 

Part No.: CTR35

 

MODEM

 

 

 

 

 

 

 

 

Default Password : 4406b5e5

www.cradlepoint.com

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

3) Click WIRELESS NETWORK

 

 

H/W ver.: 1.0

MODEM SLOT

OFF/ON

( WAN )

POWER (12VDC)

 

password on the bottom of

 

 

 

corner taskbar.

 

 

 

MAC Address : 00304406b5e5

 

 

(USB)

 

 

 

 

You’ll see a list of available wireless

 

 

 

 

CONNECTION

Serial #: MM090169301008

FCC ID: UXX-CTR35

 

 

 

 

 

 

 

 

 

 

 

 

 

 

IC: 6921A-CTR35

 

 

 

 

 

your router.

networks

You’ll see a list of available

 

 

 

You’ll see a list of available

SSID: CTR35-5e5

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

with some n features RoHS

 

 

 

 

 

 

 

 

 

wireless networks

 

 

 

wireless networks

Made in Taiwan 12V 1.5A

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

MFG DATE: September 2010

 

 

 

 

 

 

 

NOTE: If you are asked for an

2) Click on the CTR35-xxx

2) Click CTR35-xxx

 

 

 

4) Click CTR35-xxx

 

 

 

 

 

 

 

 

 

3) Enter Default Password

 

 

 

find this label on the bottom of your router

 

 

 

 

 

8-digit PIN”, click CONNECT

 

 

 

 

 

 

5) Enter Default Password

 

 

 

 

 

 

 

 

 

 

 

3) Click CONNECT

 

 

 

 

 

 

 

 

 

 

 

 

USING A SECURITY KEY and

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

4) Enter Default Password

 

 

 

6) Click CONNECT

 

 

 

 

 

 

 

 

 

enter your eight character

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

default password found on

 

 

5) Click OK

For additional information, visit: www.cradlepoint.com/ctr35

 

 

 

 

 

 

 

the bottom of your router.

 

 

 

 

 

 

 

 

P O R T S

/ S W I T C H E S

 

 

2

 

 

 

3

© 2011 CradlePoint, Inc. All rights reserved. CradlePoint is not responsible for omissions or errors in typography or photography. CradlePoint, WiPipe™,

170538-003-revB 4

 

 

 

 

 

 

and the WiPipe logo are trademarks of CradlePoint, Inc. in the US and other countries. Other trademarks are property of their respective owners.

USING THE FIRST TIME SETUP WIZARD

The First Time Setup Wizard will help you customize the name of your wireless network, change passwords to something you choose, and establish an optimal WiFi security mode. The CTR35 comes with a unique password creating built-in WiFi Security, which prevents unauthorized users from connecting to your WiFi network.

1) Open a browser window and type “cp” or “192.168.0.1” in the address bar. Press ENTER/RETURN.

2) When prompted for your password, type the eight character Default Password found on product label.

3) When you log-in for the first time, you will be automatically directed to the FIRST TIME SETUP WIZARD.

4) STEP 1/4: If you choose, you can change the router’s ADMINISTRATOR PASSWORD. Then, select your TIME ZONE. Click NEXT.

5) STEP 2/4: CradlePoint recommends you customize your WiFi Network Name. Type in your personalized Wireless Network Name here. You can also enable the Guest Network feature (see description on page 7).

Choose the WIFI SECURITY MODE that best fits your needs: POOR for WEP, GOOD for WPA/WPA2 and BEST for WPA2 Only. ( Make sure your PC or other devices support the mode you choose ).

Choose a personalized WIRELESS SECURITY PASSWORD. This password will be used to reconnect your devices to the router once the security settings have been saved. Click NEXT.

6) STEP 3/4: If necessary, select your 4G WiMAX Realm. If you have a 3G or LTE modem, no selection is necessary. Click NEXT.

7) STEP 4/4: Review the details and record your wireless network name, administrative and wireless password. Click APPLY to save the settings to your router.

NOTE: If you are currently using the CTR35 WiFi network, reconnect your devices to the network using the new wireless network name and security password.

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MODEM SUPPORT & UPDATES (FIRMWARE)

CradlePoint regularly makes new modem support and performance enhancements available for our products in a software package called “firmware”. Updating firmware ensures your Wireless N Portable Router is ready for today and tomorrow’s technology.

To Update Your Firmware, Follow The Steps Below:

1)Connect your computer to the CTR35 via its WiFi network broadcast or an Ethernet cable. (see pages 3 & 4)

2)Open a browser window and type “192.168.0.1” in the address bar. Press ENTER/RETURN.

3)Enter your password to login. Your unique password is either the administrator password you set earlier or the default password found on the bottom label of the CTR35.

4)Select SYSTEM SETTINGS on the top navigation bar, then SYSTEM SOFTWARE in the drop down menu.

5)Find the FIRMWARE UPGRADE section. This will display the current firmware version that is installed and indicate if updated firmware is available.

6)Click AUTOMATIC (Internet) if new firmware is available. The router will download and install the firmware and automatically reboot itself. A status monitor will appear and indicate when this process is complete. This process may take several minutes depending on your internet connection speed.

7)If your router does not have an active internet connection (ie: modem not working on older firmware) you will need to download the latest firmware from cradlepoint.com/ctr35 to your desktop, and then use the MANUAL FIRMWARE UPLOAD option.

Visit www.cradlepoint.com/modems to see if your modem is supported.

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SPECIAL FEATURES of the CTR35

GUEST WiFi NETWORK

Your router can broadcast two WiFi networks: one private and one public. Guests on the public network have full, secure access to the internet - but are restricted from accessing the router administration or connected devices on the private network.

Enable the Guest Network in Step 2 of the First Time Setup Wizard.

It will appear as “Public-xxx” in your available networks list.

WiFi as WAN

Public WiFi networks aren’t very secure, but are generally free. The CTR35 can receive a WiFi signal and use it to create internet access, allowing you to securely connect up to 16 devices using the CTR35’s security features.

Enable this feature by logging in to your router (see steps 1 & 2 on page 5) and switching to “Advanced Mode”

by clicking on “Basic Mode” box in the upper left corner of the Administration Interface. Then select INTERNET on the top navigation bar and then WiFi as WAN Settings in the dropdown menu. Click ENABLED, then REFRESH under Site Survey (wait a moment while the device scans). Select the WiFi network you’d like

to use as your Internet Connection and click IMPORT.

RESET

To restore the router to its factory settings, press and hold the RESET button on the side of the router for ten seconds. Reset returns the login to the DEFAULT PASSWORD found on the bottom of your router. This is useful if you have changed your WiFi security settings and can no longer access the internet.

For additional information, visit: www.cradlepoint.com/knowledgebase

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FEDERAL COMMUNICATION COMMISSION STATEMENT

This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to Part 15 of FCC Rules. These limits are designed to provide reasonable protection against such interference in a residential installation. This equipment generates, uses, and can radiate radio frequency energy and, if not installed and used in accordance with the instructions provided by CradlePoint, may cause harmful interference to radio communications. This device must accept any interference received, including interference that may cause undesired operations. However, there is no guarantee that interference will not occur in a particular installation. If this equipment does cause harmful interference to radio or television reception, which can be determined by turning the equipment off and on, the user is encouraged to try to correct the interference by using one or more of the following measures:

Reorient or relocate the receiving antenna.

Increase the separation between the equipment and receiver.

Connect the equipment into an outlet on a circuit different from that to which the receiver is connected.

Consult the dealer or an experienced radio or television technician for help.

Changes or modifications not expressly approved by CradlePoint, Inc. could void the user’s authority to operate the product.

RADIO FREQUENCY INTERFERENCE REQUIREMENT - CANADA

This Class B digital apparatus complies with Canadian ICES-003. Cet appareil numérique de la classe B est conforme à la norme NMB-003 du Canada.

WARRANTY INFORMATION

CradlePoint, Inc. warrants this product against defects in materials and workmanship to the original purchaser (or the first purchaser in the case of resale by an authorized distributor) for a period of one (1) year from the date of shipment. This warranty is limited to a repair or replacement of the product, at CradlePoint’s discretion. CradlePoint does not warrant that the operation of the device will meet your requirements or be error free. Within thirty (30) days of receipt should the product fail for any reason other than damage due to customer negligence, purchaser may return the product to the point of purchase for a full refund of the purchase price. If the purchaser wishes to upgrade or convert to another CradlePoint, Inc. product within the thirty (30) day period, purchaser may return the product and apply the full purchase price toward the purchase of another CradlePoint product. Any other return will be subject to CradlePoint, Inc.’s existing return policy.

SAFETY AND HAZARDS

Due to the nature of wireless communications, data transmission and reception is not guaranteed and may be delayed, corrupted (i.e., contain errors), or lost. The device is not intended for and should not be used in any critical applications where failure to transmit or receive data properly could result in property damage, loss or personal injury of any kind (including death). CradlePoint expressly disclaims liability for damages of any kind resulting from:

(a) delays, errors, or losses of any data transmitted or received using the device; or (b) any failure of the device to transmit or receive such data.

LIMITATIONS OF LIABILITY

THE REMEDIES PROVIDED HEREIN ARE YOUR SOLE AND EXCLUSIVE REMEDIES. IN NO EVENT SHALL CRADLEPOINT INC. BE LIABLE FOR ANY LOST PROFITS, DIRECT, INDIRECT, SPECIAL, INCIDENTAL, PUNITIVE OR CONSEQUENTIAL DAMAGES, WHETHER BASED ON CONTRACT, TORT, OR ANY OTHER LEGAL THEORY.

PRIVACY

CradlePoint may collect general data pertaining to the use of CradlePoint products via the Internet including, by way of example, IP address, device ID, operating system, browser type and version number, etc. To review CradlePoint’s privacy policy, please visit: http://www.cradlepoint.com/privacy.

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Contents Using the First Time Setup Wizard Setting UP the Router Connecting Your ComputerModem Support & Updates Firmware