BenQ G2400WA, G2000WA, G900WA, G900A, G700A user manual Need more help?

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Is the prompt on the display illuminated in orange?

If the LED is illuminated in orange, the power management mode is active. Press any button on the computer keyboard or move the mouse. If that does not help, check the signal cable connectors. If any pin is bent or broken off, please contact your dealer to get necessary support.

Is the prompt on the display not illuminated at all?

Check the power supply mains socket, the external power supply and the mains switch.

The image is distorted, flashes or flickers:

Read the instructions on the link "Adjusting the Screen Resolution" on the CD, and then select the correct resolution, refresh rate and make adjustments based on these instructions.

You are running the monitor at its native resolution, but the image is still distorted.

Images from different input sources may appear distorted or stretched on the monitor running at its native resolution. To have the optimal display performance of each type of input sources, you can use the "Display Mode" function to set a proper aspect ratio for the input sources. See Display

for details.

The image is displaced in one direction:

Read the instructions on the link "Adjusting the Screen Resolution" on the CD, and then select the correct resolution, refresh rate and make adjustments based on these instructions.

The OSD controls are inaccessible:

To unlock the OSD controls when the OSD is preset to be locked, press and hold the “MENU” key for 15 seconds to enter the “OSD Lock” option and make changes.

Alternatively, you may use the W or X keys to select “OFF” in the “OSD Lock” submenu from the “OSD Settings” menu (under SYSTEM), and all OSD controls will be accessible.

Need more help?

If your problems remain after checking this manual, please contact your place of purchase or e-mail us at: Support@BenQ.com

Troubleshooting 31

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Contents Welcome Copyright Table of Contents CD-ROM Getting startedGetting started Front view Back view Getting to know your monitorAttach the monitor base How to assemble your monitor hardwareConnect the PC video cable Connect the power cable to the monitorRoute the cables via the cable clip Connect-to and turn-on the powerPrepare the monitor and area How to detach the stand baseGetting the most from your BenQ monitor How to install the monitor on a new computer See How to upgrade the monitor on an existing computerClick Continue in the prompted User Account Control window How to install on Windows Vista systemsOpen Display Settings Click the Advanced Settings buttonOpen Display Properties How to install on Windows XP systemPicture optimization Control panel How to adjust your monitorAdvanced On Screen Display OSD menu structureInput hot key not available for analog-only models Hot key modeMode hot key Brightness and Contrast hot keysThere are four main OSD menus Main menu modeFunction Operation Range Display menuAdjust the value Input signalSee also Picture Picture menu YES Picture Advanced menu Picture Mode. The screen Selected mode fromSystem menu OSD Settings Press Enter to enter the OSD Settings menuInput Selects the D-sub analog Press the W or X keys to Chinese JapaneseCzech TraditionalDDC/CI Press Menu to leave the OSD Settings menuFrequently asked questions FAQ TroubleshootingNeed more help?
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G700, G2400WA, G700A, G900, G900A specifications

BenQ has earned a reputable name in the monitor market, delivering advanced display technologies that cater to diverse user needs. The BenQ G2000WA, G900WA, G900W, G2000W, and G2400WA are a series of monitors that stand out for their unique features and specifications, making them versatile choices for both casual users and professionals alike.

The G2000WA and G2000W are notable for their 20-inch widescreen displays that provide excellent clarity and vivid colors. With a resolution of 1600x900 pixels, these models are ideal for multimedia entertainment, office applications, and basic gaming. The monitors are equipped with BenQ's proprietary Senseye Technology, which ensures a superior viewing experience by optimizing color performance according to different modes like movie, photo, and gaming.

On the other hand, the G900WA and G900W, both featuring 19-inch screens, are designed for users looking for reliable performance without overwhelming specifications. With a resolution of 1280x1024 pixels, these monitors utilize the TN panel technology for quick response times, making them suitable for fast-paced action games. Additionally, their lightweight design and compact size make them a great fit for smaller workspaces.

The standout model in this lineup is the G2400WA, which offers a larger 24-inch display and a full HD resolution of 1920x1080 pixels. This monitor not only enhances working efficiency for professionals but also provides an immersive visual experience for gamers and movie enthusiasts. The G2400WA is built with an ergonomic design, featuring height and tilt adjustments that promote comfortable viewing angles during extended use.

All these monitors boast energy-saving features, contributing to lower power consumption without compromising performance. BenQ’s commitment to eye care technology is evident across these models, as they include features like flicker-free technology and low blue light modes. These protective measures help reduce eye strain during prolonged periods of usage.

In summary, the BenQ G2000WA, G900WA, G900W, G2000W, and G2400WA monitors come equipped with impressive features, technologies, and characteristics tailored to meet various user needs. With a strong focus on visual performance, comfort, and energy efficiency, these monitors embody BenQ's philosophy of enhancing the overall viewing experience for all users. Whether for work or leisure, these monitors are reliable choices that deliver quality and innovation.