BenQ FP241WZ user manual Need more help?, Image is distorted, flashes or flickers

Page 44

If the LED is illuminated in orange, the power management mode is active. Press any key on the computer keyboard or move the mouse. If that does not help, check the signal cable connectors. If any pin is bent or broken off, please contact your dealer to get necessary support.

Is the prompt on the display not illuminated at all?

Check the power supply mains socket, the external power supply and the mains switch.

The image is distorted, flashes or flickers:

Read the How to adjust the screen resolution on page 22 resolution, refresh rate and make adjustments based on

The image is displaced in one direction:

Read the How to adjust the screen resolution on page 22 resolution, refresh rate and make adjustments based on

The OSD controls are inaccessible:

section and then select the correct these instructions.

section and then select the correct these instructions.

To unlock the OSD controls when the OSD is preset to be locked, press and hold the “ENTER” key for 15 seconds to enter the “OSD Lock” option and make changes.

Alternatively, you may use the tor ukeys to select “OFF” in the “OSD Lock” submenu from the “OSD Settings” menu (under SYSTEM), and all OSD controls will be accessible.

Need more help?

If your problems remain after checking this manual, please contact your place of purchase or e-mail us at: Support@BenQ.com

44 Troubleshooting

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Contents Welcome Copyright Table of Contents Getting started CD-ROMGetting started Getting to know your monitor Front view Back viewEnter / PIP Menu / Exit Back view 2 locations of plugs & socketsRight-side view How to assemble your monitor hardware Fully extend and tilt the monitor to rotate itThen tilt the monitor Either Connect the PC video cableConnect the USB hub cable Route the cables via the cable holder Connect the power cable to the monitorRotate the monitor back To adjust the monitor height Adjusting the monitor height and angleTurn on the power Rotating the monitor optional To adjust the monitor angleTo install the Pivot software Rotate the monitor 90 degrees clockwise as illustrated To rotate the displayFully extend the monitor and tilt it Adjust the monitor to the desired viewing angle Getting the most from your BenQ monitor Monitors and USB hubsGetting the most from your BenQ monitor How to install the monitor on a new computer How to upgrade the monitor on an existing computer SeeHow to install on Windows Vista systems Open Display SettingsClick the Advanced Settings button Click Continue in the prompted User Account Control windowHow to install on Windows XP system Open Display PropertiesHow to adjust the screen resolution Open Display Properties and select the Settings tabClick OK then Yes Close the Display Properties windowHow to adjust the screen refresh rate Picture optimization Control panel How to adjust your monitorPower Turn the power on or off On Screen Display OSD menu structure PictureSystem Hot key mode Brightness hot keyContrast hot key PIP hot keyPIP off and Exit Mode hot key PIP off and ExitInput /Swap hot key Main menu mode PerfectMotion hot keyDisplay menu Function Operation RangeOptimization on Picture menu User Mode YESPress the tor u keys to Move the highlight to aPicture Mode Selected mode fromPicture Advanced menu Playing games Photo for viewing still ImagesPress the tor ukeys to adjust the value PerfectMotionPIP Picture-in-Picture menu Menu keyDVI HdmiHow to adjust your monitor System menu Cable connection typeSource resolution English French German Italian SpanishDDC/CI Troubleshooting Frequently asked questions FAQNeed more help? Image is distorted, flashes or flickersSupported PC Timings Vesa DPMS, EPA SpecificationsPower management Specifications