BenQ XL2720T user manual Need more help?

Page 58

No sound can be heard from the connected external speakers.

Remove your headphone (if the headphone is connected to the monitor).

Check whether the headphone jack is properly connected.

If the external speakers are USB-powered, check whether the USB connection is OK.

Increase the volume (volume may be muted or too low) on the external speakers.

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If your problems remain after checking this manual, please contact your place of purchase or e-mail us at: Support@BenQ.com.

58 Troubleshooting

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Contents XL2420T / XL2420TX XL2720T Copyright Power SafetyCare And Cleaning DisclaimerBenQ ecoFACTS Table of Contents Need more help? Getting started CD-ROMVideo Cable D-Sub Pre-installed, can be removedUSB Cable Video Cable DVI-D Dual LinkFront view Getting to know your monitorBack view Getting to know your monitor Attach the monitor base How to assemble your monitor hardwareXL2420T / XL2420TX How to assemble your monitor hardware How to assemble your monitor hardware Connect the PC video cable Connect the headphones Connect USB devicesConnect the power cable to the monitor Connect the S Switch to the monitorOrganize the cables Connect-to and turn-on the power How to assemble your monitor hardware Remove the monitor stand How to detach the stand and the basePrepare the monitor and area Remove the monitor baseHow to assemble your monitor hardware Then detach the base from the stand XL2720T Adjusting the monitor height Fully extend the monitor and tilt it Rotating the monitorPivot the display Rotate the monitor 90 degrees clockwise as IllustratedViewing angle adjustment Adjust the monitor to the desired viewing angleUsing the monitor wall mounting kit Remove the screws on the back coverGetting the most from your BenQ monitor How to install the monitor on a new computer Click Finish Restart the computerHow to upgrade the monitor on an existing computer How to install on Windows 8 system selected models only Select Properties from the menu Click the Hardware tabHow to install on Windows 7 system How to install on Windows Vista systems Click the Monitor tab and the Properties buttonHow to watch 3D content on your monitor System requirementsSafety information for watching 3D content How to adjust your monitor Control panelGamer 2 Press to switch to Gamer 2 Picture Mode Button S SwitchGamer 3 Press to switch to Gamer 3 Picture Mode Button Basic menu operation For Down/Decrease adjustment By default, the key is the hot key for Display ModeTo change the default settings, see Customizing By default, the key is the hot key for Smart ScalingInitial setup for playing games How to adjust your monitor Picture optimization Setting up your own game modeCustomizing the hot keys Downloading more game modes using Game Mode Loader Adjusting display modeAdjust the value Using Smart ScalingUsing Instant Mode You can resize your display by Smart ScalingNavigating the main menu Adjusts the vertical position of the screen image Adjusts the horizontal position of the screen imageDisplay menu Phase Picture menu Adjusts the brightness during 3D playback During 3DAdjusts the degree of difference between darkness Lightness During 3D PlaybackAdjusts the degree of how we perceive colors Adjusts the tone luminance. The default value is 3Viewed with natural coloring. This is Factory default color Adjusts the purity degree of colorsPicture Advanced menu This feature is provided to allow aspect ratios other than Applies customized display settingsMode from Picture Mode. The screen will be divided into Resolution without scalingDisplays the input image as if on a 19W Adjusts the display size to best suit your needsDetected video signal Monitor of 1610 aspect ratioAdjusts the vertical position of the highlight Area Selects an appropriate format to play 3D contentAdjusts the horizontal position Highlight area XL2420TXSave Settings menu Function RangeMutes the audio input Adjusts the audio volumeAudio menu Turns the tone of control keys on or offUse this to change the input to that appropriate to your System menuVideo cable connection type Adjusts the display time of the OSD menu Sets the OSD menu languageSets the function to be accessed by custom key Default values Displays the current monitor property settingsResets all mode, color and geometry settings to the factory Best withTroubleshooting Frequently asked questions FAQTroubleshooting Need more help?