Troubleshooting
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Troubleshooting |
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Troubleshooting
This page deals with problems that can be corrected by a user. If the problem still persists after you have tried these solutions, contact Philips customer service representative.
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Common Problems
Having this problem
No Picture (Power LED not lit)
No Picture
(Power LED is amber or yellow)
Screen says
Screen says
Check these items
●Make sure the power cord is plugged into the power outlet and into the back of the monitor.
●First, ensure that the power button on the front of the monitor is in the OFF position, then press it to the ON position.
●Make sure the computer is turned on.
●Make sure the signal cable is properly connected to your computer.
●Check to see if the monitor cable has bent pins.
●The Energy Saving feature may be activated
●Make sure the monitor cable is properly connected to your computer. (Also refer to the Quick
●Check to see if the monitor cable has bent pins.
●Make sure the computer is turned on.
●Make sure the vertical sync of input signal is within the range of 56 ~ 75 Hz.
●Change the refresh rate to 56~75Hz within 10 minutes.
●
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