Philips Home Theater System Troubleshooting - www.streamium.com Support
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Chapter 6 - Problem solving

6.1 Audio/video problems

Check the Support section on www.philips.com/streamium for the latest information on problem solving.

Problem

Possible cause

Solution

Power light does not light up and/or the SL300i cannot be switched on.

No connection to mains power.

Connect the power adapter to the SL300i and to a mains outlet that provides electrical power.

No display on the TV screen.

TV is switched off.

Switch on your TV.

 

 

 

 

Wrong cable connections.

Check your cable connections, see the ‘Overview..’ on

 

 

page 34 in the extended User Manual on the CD.

 

 

 

 

Wrong external audio/video channel

On your TV, select the external (AV) channel

 

selected.

you connected the SL300i to.

 

 

 

No sound from the audio system.

Audio system is switched off.

Switch on your audio system.

 

 

 

 

Volume too low.

Increase volume or switch off mute of your audio set.

 

 

 

 

Wrong cable connections.

Check your cable connections, see the ‘Overview..’ on

 

 

page 34 in the extended User Manual on the CD.

 

 

 

 

Wrong audio input.

On your audio system, select the audio input

 

 

you connected the SL300i to.

 

 

 

Intermittent video play.

Not enough bandwidth available

Select a lower video quality by pressing the green

 

for the requested video quality

button on the remote control one or more times.

 

 

Lower video quality requires less bandwidth and should

 

 

play without interruptions.

No photo, music, or video play or in poor quality only.

Incompatible codec (media format).

Comply with the supported codecs. Go to

 

www.philips.com/streamium to see which codecs are

 

currently supported.

Correct codec, but still low quality video/audio.

Most PC media formats use heavy data compression techniques that lower the video/audio quality, e.g. compared to DVD/CD. Lower quality display is normal.

Firewall software blocks streaming.

Disable firewall software to test whether it interferes

 

with streaming video and audio. Go to

 

www.philips.com/streamium to see what ports you

 

need to open for streaming (42951 TCP and

 

42591 UDP)

 

 

Digital recording may be

You are still able to do analogue recording. Recording

copy protected.

is permissible insofar as copyright or other rights of

 

third parties are not infringed upon.

The menu displayed on the television screen disappears after a few minutes.

After a set amount of time, a screen saver will become active to prevent TV screens from burning in.

Press the MENU button on the remote control, select Preferences > Screen Saver, and set a longer time-out for the screen saver.

The remote control does not function properly.

Out of range.

Move closer to the SL300i and point the remote

 

 

control directly at the IR sensor on the front of the

 

 

SL300i.

Batteries low.

Replace the batteries.

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Contents Wifi Wireless Multimedia Link Front view HelplineUSA Introduction SL300iCard Front view Rear viewTo connect the SL300i to the S-Video input of your TV Index IntroductionSafety Precautions Important informationIf appropriate at hand Installing the software Start by installing Philips Media ManagerDouble-clicking the icon opens the Media Manager window Connecting the SL300i Option B If you already have a wireless computer networkYour PC or wired network Installing If you do not have a wireless computer network Option aHave fun If you already have a wireless computer network Option B Wireless Network Name SsidEnglish Have fun If you want to make a wired connection Option C Important only use CAT.5 shielded Ethernet cable STPEnglish Have fun Enabling broadband Internet entertainment InternetRegistration for free Internet services Pressing the Internet button for the first timeNext, press OK to send your email address to My.Philips Have fun Using the SL300i InternetPC Link Basic navigation This is the basic way of navigating through all the menusTo go back to a previous menu, press Upgradeability Trademarks Additional informationEnvironmental information DisclaimerProblem solving Audio/video problems Problem Possible causeProblem Possible cause Solution PC / Network problems Problem Possible causeProblem Possible cause

SL300I/37 specifications

The Philips SL300I/37 is a versatile and innovative portable speaker designed to deliver exceptional audio performance while ensuring ease of use and convenience for various listening experiences. This compact speaker is perfect for music enthusiasts who enjoy listening to their favorite tracks at home, outdoors, or while on the go.

One of the standout features of the Philips SL300I/37 is its powerful sound quality. Equipped with advanced speaker technology, it offers clear audio across a wide range of frequencies, ensuring that music lovers can enjoy their favorite tunes with crisp highs, rich mids, and deep bass. The speaker is engineered to minimize distortion, providing an immersive listening experience that brings every note to life.

Connectivity is a key aspect of the SL300I/37, as it supports both wired and wireless options. Users can easily connect their devices via Bluetooth, allowing for seamless streaming from smartphones, tablets, and laptops. Additionally, the speaker features an auxiliary input for wired connections, making it compatible with a variety of audio sources. This flexibility makes it convenient for users to play music from their preferred devices.

Portability is another significant characteristic of the Philips SL300I/37. With its sleek and lightweight design, the speaker can easily fit into a backpack or purse, making it an ideal companion for outdoor activities, picnics, or travel. The robust build quality ensures that it can withstand everyday use and minor bumps, further enhancing its practicality.

The battery life of the SL300I/37 is noteworthy, as it is designed to provide extended playback time. Users can enjoy their music for hours without worrying about recharging, making it suitable for long outings or gatherings. The built-in rechargeable battery can be quickly topped up using a standard USB charging cable.

In addition to its impressive sound, connectivity options, and portability, the Philips SL300I/37 also incorporates user-friendly controls. With easily accessible buttons for play, pause, volume adjustment, and track navigation, users can control their music effortlessly, even when on the move.

Overall, the Philips SL300I/37 is a well-rounded portable speaker that excels in performance, flexibility, and convenience. Whether you are enjoying a quiet evening at home or hosting a lively outdoor party, this speaker is equipped to enhance any listening experience. Its innovative features and durable design make it a reliable choice for music lovers seeking quality sound on the go.
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