Philips Comprehensive Troubleshooting for Your NTRX500 Home Theater System
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11 Troubleshooting

Caution

•• Never remove the casing of this unit.

To keep the warranty valid, never try to repair the system yourself.

If you encounter problems when using this unit, check the following points before requesting service. If the problem remains unsolved, go to the Philips web site (www.philips.com/support). When you contact Philips, ensure that your unit is nearby and the model number and serial number are available.

No power

•• Make sure that the AC power plug of the unit is connected properly.

•• Make sure that there is power at the AC outlet.

No sound or poor sound

•• Adjust the volume. No response from the unit

•• Disconnect and reconnect the AC power plug, then turn on the unit again.

Remote control does not work

•• Before you press any function button, first select the correct source with the remote control instead of the main unit.

•• Reduce the distance between the remote control and the unit.

•• Insert the batteries with their polarities (+/– signs) aligned as indicated.

•• Replace the batteries.

•• Aim the remote control directly at the sensor on the front of the main unit.

No disc detected

•• Insert a disc.

•• Check if the disc is inserted upside down.

•• Wait until the moisture condensation at the lens has cleared.

•• Replace or clean the disc.

•• Use a finalized CD or correct format disc.

Cannot display some files in USB device

•• The number of folders or files in the USB device has exceeded a certain limit.This phenomenon is not a malfunction.

•• The formats of these files are not supported. USB device not supported

•• The USB device is incompatible with the unit.Try another one.

Cannot apply sound effects when playing from a USB B device.

•• USB B mode does not support DBB, DSC, DJ EFFECT or AUTO DJ effects.

Cannot delete files from a USB B device.

•• USB B mode does not support USB Delete function.

Poor radio reception

•• Increase the distance between the unit and other electrical appliances.

•• Adjust the position of the antenna for better reception.

About Bluetooth device

The audio quality is poor after connection with a Bluetooth-enabled device.

•• The Bluetooth reception is poor. Move the device closer to this product or remove any obstacle between them.

Cannot connect with the device.

•• The Bluetooth function of the device is not enabled. Refer to the user manual of the device for how to enable the function.

•• This product is already connected with another Bluetooth-enabled device. Disconnect that device and then try again.

The paired device connects and disconnects constantly.

•• The Bluetooth reception is poor. Move the device closer to this product or remove any obstacle between them.

•• For some devices, Bluetooth connection may be deactivated automatically as a power-saving feature.This does not indicate any malfunction of this product.

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Contents Register your product and get support at Always there to help youPage Contents Know these safety symbols SafetyImportant Safety Instructions Do not mix old and new batteries Relocate the receiving antenna Disposal of your old product and batteryEnvironmental information This apparatus includes this label Introduction Your Mini Hi-Fi SystemWhats in the box With this unit, you canDisc slot Overview of the main unitUSB a mode, record to a USB device Display panel Show statusNX Bass button Turn NX Bass effect on or off Overview of the remote controlDisc or USB a mode, select a play mode Mute or unmute volumeTurn dynamic bass enhancement on or off Program tracks Program radio stationsConnect Connect powerConnect FM antenna Connect AM antennaTip Switch to standby mode Prepare the remote controlGet started Turn onPlay from a disc or USB device PlayPlay disc Play from a USB a devicePlay options Play from a USB B deviceTo stop recording, press Play from external audio devices Play audio through BluetoothPlay from an MP3 player Play from other audio device Listen to radio Adjust volume level and sound effect Apply NX Bass Enhance bassDuring play, press DBB repeatedly to select »» Recharge recharge is displayedMix sound Other featuresSpeak or sing with a microphone Turn the decorative light on or offProduct information SpecificationsUSB playability information Clean the disc lens MaintenanceSupported MP3 disc formats Unsupported file formats are skippedAbout Bluetooth device TroubleshootingRemote control does not work Reduce the distance between the remote control and the unit

NTRX500 specifications

The Philips NTRX500 is a remarkable piece of audio equipment that stands out in the world of modern sound systems. This compact yet powerful device is designed to deliver a premium listening experience, making it the perfect choice for music enthusiasts and casual listeners alike.

One of the standout features of the NTRX500 is its robust sound performance. Equipped with high-quality speakers and advanced audio technology, it produces rich, clear sound across a wide frequency range. The device includes a powerful bass reflex system that enhances low-frequency output without distortion, allowing users to experience deep bass tones that bring music to life. This is particularly beneficial for genres such as electronic, hip-hop, and rock, where bass plays a crucial role in the overall sound.

Incorporating modern connectivity options is a hallmark of the Philips NTRX500. Users can easily connect their smartphones, tablets, or laptops via Bluetooth, allowing effortless streaming of music from popular services. In addition to Bluetooth, the device also features USB ports and auxiliary inputs, providing multiple ways to enjoy audio content. The inclusion of an FM tuner adds to its versatility, giving users access to their favorite radio stations.

The NTRX500 is designed with user convenience in mind. It comes equipped with an intuitive interface that makes navigation simple and user-friendly. The compact design allows it to fit seamlessly into any living space, whether it's a cozy apartment or a spacious home. Furthermore, the sleek and modern aesthetics of the device mean it can serve as an attractive centerpiece in any room.

Another significant characteristic is the device’s multi-room capability. Users can connect multiple speakers and enjoy synchronized audio throughout their home, creating a seamless listening experience. This feature is ideal for parties or gatherings, where the goal is to provide an immersive sound experience in multiple locations.

In conclusion, the Philips NTRX500 combines powerful sound performance, advanced connectivity options, and user-friendly design, making it an excellent choice for anyone looking to elevate their audio experience. With its versatile features and modern technology, this sound system is set to meet the demands of contemporary listeners, ensuring that music lovers can enjoy their favorite tunes with unmatched clarity and depth.
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