StarTech.com dvi over cat5e/6 kvm extender manual Computer does not recognize the USB device

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PROBLEM

CAUSE

SOLUTION

All LEDs on both the local and remote extenders are on, but the USB device does not operate correctly or is detected as an “Unknown Device” in the operating system

Blinking Video on the Sink (Monitor)

•The USB device is malfunctioning.

•The computer does not recognize the USB device.

•The application software for the device is not operating.

•The KVM extender product is malfunctioning.

•A poor quality or damaged Cat 5e cable is being used.

•The cabling is coiled.

1.Disconnect the KVM extender product from the computer.

2.Connect the USB device directly to the USB port on the computer.

3.If the device does not operate properly, consult the user documentation for the USB device.

4.Update your system BIOS, chipset or USB Host controller drivers from your System/ Motherboard manufacturer’s website.

5.Make sure the operating system has all the latest updates installed.

6.If the device operates properly when directly connected to the computer, connect another device (of a different type) to the KVM extender product. Connect the KVM extender product to the computer.

7.If the second device does not operate, the KVM extender product may be malfunctioning. Contact Technical Support for assistance.

8.If the second device does operate properly, the first device may not be

1.Remove all loops in the Cat 5e cable.

2.Confirm extender operation with a Cat 5e patch cable.

Instruction Manual

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Contents SV565UTPHDU / SV565UTPDUV FCC Compliance Statement Table of Contents Introduction Packaging ContentsSystem Requirements Front View SV565UTPHDU Rear View SV565UTPHDU Product OverviewLocal Unit Remote Unit Front View SV565UTPDUV Rear View SV565UTPDUV Cabling LED IndicatorsHardware Installation InstallationInstalling the Local Extender Unit Preparing your siteConnecting the Local Extender to the Remote Extender Installing the Remote Extender UnitConnecting Power to the Local and Remote Extenders Verifying InstallationConnecting a USB Device Problem Cause TroubleshootingDisconnect all USB devices from the remote extender Computer does not recognize the USB device Hdmi SV565UTPHDU SV565UTPDUV SpecificationsLimitation of Liability Technical Support Warranty Information

dvi over cat5e/6 kvm extender specifications

StarTech.com DVI over Cat5e/6 KVM Extender is a cutting-edge solution designed for extending DVI video signals and USB connections over long distances using standard Cat5e or Cat6 cables. This technology is ideal for various setups in professional environments, including control rooms, server rooms, or multimedia applications, where access to computers needs to be maintained from remote locations.

One of the primary features of this KVM extender is its impressive transmission range. It can extend DVI video signals up to 150 meters (490 feet) while maintaining high-quality image resolution. This capability ensures that users can operate their systems without compromising on visual fidelity. The device supports resolutions up to 1920x1200, making it suitable for applications that require high-definition visual clarity.

The StarTech.com DVI over Cat5e/6 KVM Extender also incorporates advanced technology to facilitate seamless USB device connection. It supports USB 1.1, enabling users to connect various peripheral devices such as keyboards, mice, and other USB-enabled equipment. This ensures that all necessary controls are available from a remote workstation, promoting ease of use and efficiency.

Another distinguishing characteristic of this extender is its ease of installation. The device is plug-and-play, requiring no additional software or drivers. This feature simplifies setup and allows users to focus on their tasks rather than grappling with complicated installation procedures. Moreover, the compact design means it occupies minimal space, making it an attractive option for space-constrained environments.

The unit is built with durability and reliability in mind. Its metal housing provides protection against environmental factors and ensures long-term performance. The extender is also designed to be user-friendly, featuring LED indicators that display operational status, allowing for quick troubleshooting if any issues arise.

In addition to its robust features, the StarTech.com DVI over Cat5e/6 KVM extender is highly versatile, compatible with a range of operating systems, including Windows, macOS, and Linux. This versatility ensures that it can seamlessly fit into diverse computing environments, serving professionals across various industries.

In conclusion, the StarTech.com DVI over Cat5e/6 KVM Extender stands out as an efficient, reliable, and high-quality solution for extending video and USB signals over long distances. It combines advanced technology with user-friendly features, making it an essential tool for any workstation requiring remote access capabilities.
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