Philips HTS3510, HTS3520 manual Troubleshooting, Main unit, Picture, Sound, Play

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9Troubleshooting

Warning

Risk of electric shock. Never remove the casing of the product.

To keep the warranty valid, never try to repair the product yourself.

If you have problems using this product, check the following points before you request service. If you still have a problem, register your product and get support at www.philips.com/welcome.

If you contact Philips, you will be asked for the model and serial number of your product.The model number and serial number are on the back or bottom of your product.Write the numbers here:

Model No. __________________________

Serial No. ___________________________

Main unit

The buttons on this home theater do not work.

Disconnect the home theater from the power outlet for a few minutes, then reconnect.

Picture

No picture.

Ensure that the TV is switched to the correct source for this home theater.

If this happens when you change the TV

system, switch to its default mode: 1) Press . 2) Press . 3) Press SUBTITLE.

No picture on HDMI connection.

Check if the HDMI cable is faulty. Replace with a new HDMI cable.

If this happens when you change the HDMI

video resolution, switch to its default mode: 1) Press . 2) Press . 3) Press ZOOM.

Sound

No sound.

Ensure that the audio cables are connected and select the correct input source (for example, AUDIO SOURCE) for the device you want to play.

No sound on HDMI connection.

You might not hear any sound if the connected device is not HDCP (High- bandwidth Digital Content Protection) compliant or only DVI compatible. Use an analog or digital audio connection.

Ensure that the [HDMI Audio] is enabled.

No sound fromTV program.

Connect an audio cable from the audio input on the home theater to the audio output on the TV, then press AUDIO SOURCE repeatedly to select the correct audio source.

Distorted sound or echo.

Ensure that the TV volume is muted or set to minimum if you are playing audio through the home theater.

Audio and video are not synchronized.

1) Press and hold AUDIO SYNC. 2) Press +/- within ve seconds.

Play

Disc cannot be played.

Clean the disc.

Ensure that the home theater supports the

disc (see ‘Product speci cations’ on page 14).

Ensure that the home theater supports the region code of the DVD.

For DVD±RW or DVD±R, ensure that the disc is nalized.

DivX video les cannot be played.

Ensure that the DivX le is encoded according to the ‘Home Theater Pro le’ with the DivX encoder.

Ensure that the DivX video le is complete.

DivX subtitles do not display correctly.

Ensure that the subtitle le name is the same as the movie le name.

Select the correct character set: 1) Press SETUP. 2) Select [Preference Setup].

3)Select [DivX Subtitle]. 4) Select a supported character set. 5) Press OK.

The contents of a USB storage device cannot be read.

Ensure that the format of the USB storage device is compatible with the home theater

(see ‘Product speci cations’ on page 14).

Ensure that the USB storage device is formatted with a le system that is supported by the home theater (note that NTFS is not supported).

‘No entry’ or ‘x’ sign appears on theTV.

The operation is not possible.

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Contents HTS3510 HTS3520 Page Contents Mains fuse UK only CopyrightCompliance TrademarksSafety Risk of electric shock or reDisposal of your old product and batteries Product careRemote control Your home theaterMain unit Numeric buttons Selects an item to play Connectors Connect your home theaterConnect to theTV Before you start Use your home theaterConnect audio fromTV or other devices Choose your soundUse video options Change surround sound modePlay a disc Use picture optionsPlay a musical slideshow Play from a USB storage devicePlay from radio Synchronize audio with videoPlay audio fromTV or other devices Create MP3 audio lesChange general settings Change settingsAccess the setup menu Change audio settingsChange video settings Change preference settingsUpdate software from a CD-R or USB Update softwareProduct specifications Check software versionUSB Picture TroubleshootingMain unit SoundIndex MP3Time search video Troubleshooting Audio from TV Connect

HTS3520, HTS3510 specifications

Philips HTS3520 and HTS3510 are prominent members of Philips' home theater system lineup, tailored to deliver an immersive audio-visual experience. Both systems are designed to enhance your home entertainment setup with their impressive features and technologies, providing users with high-quality sound and picture performance.

The HTS3520 is equipped with a powerful 5.1-channel surround sound system, creating a cinematic atmosphere in your living room. This model comes with a subwoofer that adds depth to the audio experience, giving movies and music a robust sound profile. It uses Dolby Digital and DTS technologies, ensuring that sound is rendered clearly and accurately, enveloping the listener in a wall of sound.

On the other hand, the HTS3510 offers a slightly different configuration, featuring a 2.1-channel sound system. While it may not offer the same level of surround sound as the HTS3520, it still delivers a rich audio experience thanks to its dual speakers and an integrated subwoofer. This makes it an excellent choice for users who may have space constraints or prefer a simpler setup without compromising sound quality.

Both models utilize Philips' advanced sound technologies to enhance audio performance. Features like Dynamic Bass Boost allow users to adjust the bass settings, ensuring a personalized experience tailored to individual preferences, whether it's for action-packed movie scenes or soothing musical tracks.

Connectivity options are another highlight of these systems. They support various input sources, including HDMI, USB, and audio inputs, making it easy to connect multiple devices such as Blu-ray players, gaming consoles, and smartphones. Additionally, both systems are designed to support numerous audio formats, ensuring compatibility with a wide array of media.

For visual enhancement, the HTS3520 and HTS3510 come with integrated upscaling technology that translates standard-definition content into near high-definition quality. This feature enhances the visual output of older films and shows, making them more enjoyable on modern HDTVs.

In summary, the Philips HTS3520 and HTS3510 are robust home theater systems that cater to varying audio needs. Whether you opt for the surround sound immersion of the HTS3520 or the simplicity of the HTS3510, both systems promise quality sound and versatile connectivity, making them worthy additions to any home entertainment setup.