Sun Microsystems Computer Monitor manual Troubleshooting, Check List

Page 28

User’s Manual - 18

Troubleshooting

Check List

Before calling for service, check the information in this section to see if you can remedy any problems yourself. If you do need assistance, please call the phone number on the Information section or contact your dealer.

Symptom

 

Check List

 

Solutions

No images on the

Is the power cord connected

Check the power cord connection and

screen. I cannot turn

properly?

 

 

supply.

on the monitor.

 

 

 

 

 

Can

you

see

"No

(Connected using the D-sub cable)

 

 

Connection, Check Signal

Check the signal cable connection.

 

Cable" on the screen?

 

(Connected using the DVI cable)

 

 

 

 

 

If you still see an (error) message on the

 

 

 

 

 

screen when the monitor is connected

 

 

 

 

 

properly, check to see if the monitor status

 

 

 

 

 

is set to analog. Press Source button to

 

 

 

 

 

have the monitor double-check the input

 

 

 

 

 

signal source.

 

 

 

 

Can you see "Video mode

You can see this message when the signal

 

not supported" on the

from the video card exceeds the maximum

 

screen?

 

 

 

resolution and frequency that the monitor

 

 

 

 

 

can properly handle.

 

 

 

 

 

Adjust the maximum resolution and

 

 

 

 

 

frequency that the monitor can properly

 

 

 

 

 

handle.

 

 

 

 

There is no image on the

The monitor is in PowerSaver mode.

 

screen. Is the power indicator

 

 

on the monitor blinking at 1

Press a key on the keyboard to activate the

 

second intervals?

 

monitor and restore the image on the

 

 

 

 

 

screen.

 

 

 

 

 

If there is still no image, press the 'Source'

 

 

 

 

 

button. Then press any key on the keyboard

 

 

 

 

 

again to activate the monitor and restore

 

 

 

 

 

the image on the screen.

 

 

 

 

 

 

Connected

using the

DVI

You may get a blank screen if you boot the

 

cable?

 

 

 

system before you connect the DVI cable,

 

 

 

 

 

or disconnect and then reconnect the DVI

 

 

 

 

 

cable while the system is running as certain

 

 

 

 

 

types of graphic cards do not send out

 

 

 

 

 

video signals. Connect the DVI cable and

 

 

 

 

 

then reboot the system.

 

 

 

 

 

 

Copyright(c) 2004, Sun Microsystems, Inc. All rights reserved.

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Contents Owners Guide X7144A Safety Instructions NotationalDo not use a damaged or loose plug PowerUse only a properly grounded plug and receptacle This may cause a fire Installation Do not drop the monitor when moving itDo not cover the vents on the monitor cabinet Place the monitor on a flat and stable surfaceDo not place the monitor face down Clean Do not place any heavy objects on the monitor OtherDo not use or store inflammable substances near the monitor Never insert anything metallic into the monitor openings Signal cable D-sub Signal cable DVI Quick Setup Guide Warranty Card Not available in all locations Users Guide CDIntroduction UnpackingFront Rear Setup Connecting Your MonitorInstalling Vesa compliant mounting Setup On-Screen Display Ontrast RightnessBrightness Image Lock Image Lock FineImage Lock Coarse Image Lock is used to fine tune and get the best image byPosition H-Position PositionPosition V-Position Reset Color Reset Reset Geometry ResetEset Color Temperature Color TemperatureColor Control Color ControlLanguage AlftoneLanguage HalftoneMenu PositionH-Position Menu PositionMenu Position V-Position Menu Display Time Source SelectMenu Display Time Source SelectAuto Adjustment Auto AdjustmentOSD Lock / Unlock OSD Lock/UnlockBrightness Preset Brightness PresetPush the Brightness Preset button Troubleshooting Check ListAdjusted Cannot see the OnScreen Display Screen showsSelf-Test Feature Check Useful Tips Judging the monitors working conditionSpecification GeneralOperating StoragePowerSaver Green Green, Blinking BlackPreset Timing Modes Preset Timing ModesHorizontal Frequency Vertical FrequencyInformation TermsFCC Information User Instructions RegulatoryUser Information IC Compliance Notice MPR II ComplianceEuropean NoticeEurope Only PCT NoticeWhy do we have environmentally labelled computers? TCO Development What does labelling involve?Environmental requirements Flame retardants Cadmium MercuryCFCs freons LeadFor Better Display Authority
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