Paradyne 3811PLUS Equipment Warranty and Support, Installation, Technical Support

command line or from a directory. An occurrence of the restriction is canceled when a different number is dialed, or when three minutes have elapsed.

Equipment Warranty and Support

Technical Support

Contact your local sales representative, service representative, or distributor directly for any help needed. For additional information concerning warranty, sales, service, repair, installation, documentation, training, distributor locations, or Paradyne worldwide office locations, use one of the following methods:

•Via the Internet: Visit the Paradyne World Wide Web site at http://www.paradyne.com

•Via Telephone: Call our automated call system to receive current information via fax or to speak with a company representative.

ÐWithin the U.S.A., call 1-800-870-2221

ÐFrom outside the U.S.A., call 727-530-2340

Equipment Service

After opening the modem's package, check for damage and verify that the following items are present:

•3811Plus modem

•Rear connector plate with DB-25-P edge card connector

Examine the equipment carefully upon arrival. If there is an obvious defect or you experience trouble please contact your sales or service representative (as appropriate) for repair or warranty information. If the product needs to be returned to the company service center for repair, contact them directly for return instructions using one of the following methods:

•Via the Internet: Visit the Paradyne World Wide Web site at http://www.paradyne.com

•Via Telephone: Call our automated call system to receive current information via fax or to speak with a company representative.

ÐWithin the U.S.A., call 1-800-870-2221

ÐFrom outside the U.S.A., call 727-530-2340

Installation

Customer-Supplied Equipment

The 3811Plus modem (see Figure 1) is designed for

installation in a COMSPHERE 3000 Series Carrier which supplies operating power and the dial-line and/or leased-line network connections. For power, dial-line, leased-line, Network Interface Module (NIM), and network management cabling information, refer to the COMSPHERE 3000 Series Carrier Installation Manual (Document Number 3000-A2-GA31).

In addition to the carrier, the following customer-supplied equipment may be required for the installation of a 3811Plus modem:

•A Shared Diagnostic Unit (SDU, required for network management applications and multiple carriers).

•A Shared Diagnostic Control Panel (SDCP).

•One 6-position to 6-position modular cord (required for network management applications).

•Two 50-pin mass termination cables, one NIM for modems installed in Slots 1±8, and one NIM for modems installed in Slots 9±16 (required for dial-line applications).

•One of the following dial or leased network interfaces:

Ð50-pin to modular cable (RJ11C) for dial permissive applications

Ð50-pin to modular cable (JM8) for leased line applications

•An RS-232 DTE cable with a DB25 connector at one end and a connector appropriate to your DTE at the other end.

If the modem is to be managed by a network management system, an SDU must be supplied and properly connected to the network management controller. For proper network management connection to the SDU, refer to the appropriate network management system user's guide.

4 June 1998 3980-A2-GZ41-20