Targus 400-0086-001A Troubleshooting, What do I do if the optical mouse does not work?

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Troubleshooting

What do I do if the optical mouse does not work?

Check that the channel setting on both the mouse and the receiver are the same.

Make sure that the polarity of the battery is correct. The positive (+) and negative (-) ends of the battery must match the positive (+) and negative (-) connections in the battery housing.

The battery may need recharging. Connect the mouse to the charger base.

Check that the receiver’s USB connector is firmly attached to the USB port on your computer.

Verify that the device drivers are installed.

Make sure you have established a radio link between the mouse and its receiver. See “Establishing a Communications Link” on page 6.

When I use the optical mouse, other wireless devices work more slowly or fail temporarily – what should I do?

The mouse may cause interference with any cordless, radio-based device that operates at 27 MHz, such as a telephone, baby monitor, or toy. To reduce interference, move the mouse’s receiver and the base unit of the affected device as far away from each other as possible.

What do I do if the response time of the optical mouse is slow or the mouse intermittently stops working?

Increase the distance between the mouse’s receiver and the rest of your computer equipment. Use the USB extension cable if necessary.

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Contents USER’S Guide Page Wireless 5-Button Scroller Optical Mini Mouse IntroductionSystem Requirements Hardware Operating SystemConnecting the Mouse Receiver Installing the Device DriversUsing the RF Mouse Installing the BatterySetting the Radio Frequency Channel Personalizing the Mouse Features Establishing a Communications LinkButtons Tab Pointers TabMotion Tab Hardware TabButton Assignment Tab Mouse Properties screen Button Assignment tabOperating Hints Comfortable UsageSpecifications DimensionsWeight Mouse Carrier FrequencyBattery Electromagnetic Characteristics EMCMouse Sleep Mode Current Error DetectionTroubleshooting What do I do if the optical mouse does not work?Technical Support What should I do?Canada Warranty Product RegistrationRegulatory Compliance FCC StatementTested to Comply

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