Philips HES4900/12 user manual Troubleshooting, Black and white or distorted picture

Page 33

10 Troubleshooting

Warning

‡Never remove the casing of this apparatus.

To keep the warranty valid, never try to repair the system yourself.

If you encounter problems when using this apparatus, check the following points before

UHTXHVWLQJVHUYLFH,IWKHSUREOHPUHPDLQV unsolved, go to the Philips web site (www. philips.com/welcome).When you contact Philips, ensure that the apparatus is nearby and the model number and serial number are available.

No power

‡Ensure that the AC cord of the apparatus is connected properly.

‡Ensure that there is power at the AC outlet.

‡As a power-saving feature, the system

switches off automatically 15 minutes after track play reaches the end and no control is operated.

Remote control does not work

‡%HIRUHSUHVVLQJDQ\IXQFWLRQEXWWRQÀUVW select the correct source with the remote control.

‡Reduce the distance between the remote control and the system.

‡Aim the remote control directly at the sensor on the front of the main unit.

‡Insert the batteries with their polarities (+/– signs) aligned as indicated.

‡Replace the battery.

Wireless connection fails.

‡Set up wireless connection manually (see ‘Set up wireless connection manually’ on page 19).

USB device or SD/MMC card not supported

‡The USB device or SD/MMC card is incompatible with the apparatus.Try another one.

No disc detected or disc does not play

‡Insert a disc.

‡Check if the disc is inserted upside down.

‡Check the disc type, color system and regional code.

‡Disable the password for parental control or change the rating level.

‡Check for any scratches or smudges on the disc.Replace or clean the disc.

‡Moisture has condensed inside the system. Wait until the moisture is cleared.

No picture

‡Check the video connection.

‡Turn on theTV to the correctVideo-In channel.

‡Progressive scan is activated but theTV

does not support progressive scan. No picture on HDMI connection.

‡ Check if the HDMI cable is faulty. Replace a new HDMI cable.

‡ If this happens when you change the HDMI video resolution, select the correct resolution until the picture appears.

Black and white or distorted picture

‡The disc does not match theTV color system standard (PAL/NTSC).

‡Sometimes a slight picture distortion may appear.This is not a malfunction.

‡Clean the disc.

‡A distorted picture may appear during progressive scan setup.

Audio or subtitle languages cannot be set

‡The disc is not recorded with sound or subtitles in multiple languages.

‡The audio or subtitle language setting is

prohibited on the disc. Unable to select Progressive Scan

‡Ensure the video output mode is set to [Pr/Cr Pb/CbY].

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Contents Register your product and get support at Contents Important Safety Instructions SafetyOnly use attachments/accessories VSHFLÀHGE\WKHPDQXIDFWXUHUSOXJÀWWHGLQLWVSODFH Safety-Important notes for users in the U.KHTXLSPHQW RecyclingManufactured under license from Dolby Laboratories HTXLSPHQWDQGUHFHLYHUThis apparatus includes this label What’s in the box IntroductionUnit supports these media/disc formats You can play DVD discs with the following region codesOverview of the main unit Overview of the remote control RISLFWXUHÀOHV Audio Sync ‡ Access audio delay setting SoundZoom ‡ For pictures or video zoom in/out Repeat A-B REPEAT/PROGRAMConnect speakers ConnectConnect TV Option 1 Connect through Hdmi Highest qualityConnect external audio devices Option 3 Connect through Scart Good qualityOption 4 Connect through AV out Basic quality Connect through MP3 Link Connect through AuxRIWKHGHYLFH  For audio device with headphone socketConnect FM antenna Place the unitGLJLWDODPSOLÀHUUHFHLYHU Connect power Prepare the remote controlOpen the battery compartment Close the battery compartmentEnglish Get started Set up wireless connection manuallyTurn on Find the correct viewing channelSelect menu display language From standby mode and start disc play if aUse Philips EasyLink Turn on Progressive ScanTurn off progressive scan manually Turn on the progressive scan mode on the TVSelect source PlayWatch video Insert the USB device to the socketSelect an audio language Use the disc menuSelect a subtitle language Fast forward/backwardListen to music Start slideshow of pictures Rotate pictureStart musical slideshow Program radio stations automatically Tune to a preset radio stationProgram radio stations Manually Set RDS clockShow RDS information Tune to a RDS radio station that transmits time signalsTune to a RDS station » UHTXHQF\General setup Adjust settingsSwitch to standby mode LVSOD\WKHLYŠUHJLVWUDWLRQFRGHVideo setup Audio setupClosed Caption Turn off or on display captions ‡ Off turn off closed captionOn Preference Page, you can set the following options Audio Preference setupPBC PWDÀHOGDefault Greek Greek Hebrew HebrewVersion Info Display the software version of this apparatus Adjust volume level Adjust volume level and sound effectAdjust treble/bass level Select a sound effectDisc Product information7XQHU 0 SpeakersUSB playability information Supported disc formatsGeneral information ‡ 6XSSRUWHGVDPSOLQJIUHTXHQFLHVIRU03‡ The audio or subtitle language setting is Troubleshooting‡ Ensure the video output mode is set to Pr/Cr Pb/CbY Black and white or distorted picture‡ 7KHIRUPDWVRIWKHVHÀOHVDUHQRW ‡ 7KHDVSHFWUDWLRLIÀHGRQWKHORDGHGMount to a wall AppendixWhat’s in the supplied mounting kit What else you’ll needHook the main unit and speakers in place Glossary ORFDWHDVSHFLÀFFKDSWHUHdmi Region code JpegMP3 Multichannel

HES4900/12 specifications

The Philips HES4900/12 is a high-quality home entertainment system designed to elevate your audio-visual experience. This versatile system combines advanced technologies with user-friendly features, ensuring an immersive experience for music and movie enthusiasts alike.

One of the standout features of the HES4900/12 is its superior sound quality. Equipped with a powerful amplifier and high-fidelity speakers, this system delivers rich, clear audio across a wide frequency range. It enhances bass depth, resulting in a well-rounded sound profile that is perfect for action films or music playback. Whether you’re enjoying a concert DVD or streaming your favorite playlist, the audio performance captivates and engages.

The HES4900/12 supports various media formats, making it adaptable to different content sources. It features a built-in CD/DVD player, USB ports, and Bluetooth connectivity. With Bluetooth, users can effortlessly stream music from their smartphones or tablets, providing a seamless listening experience without the hassle of cables. Additionally, the USB port allows for direct playback of MP3 files from flash drives, ensuring that your media library is easily accessible.

In terms of design, the Philips HES4900/12 boasts a sleek and modern aesthetic that will complement any home décor. Its compact size makes it easy to fit into smaller spaces, while the intuitive interface with a clear display makes navigation simple and straightforward. Users can easily switch between various sources and adjust settings with just a few clicks.

The system also includes various audio-enhancing technologies that optimize playback. Features like virtual surround sound create an immersive audio environment, making it feel like you’re right in the middle of the action. Furthermore, the adjustable equalizer allows users to customize sound profiles to suit their preferences, whether they favor deeper bass or clearer vocals.

A standout characteristic of the HES4900/12 is its durability. Designed for long-term use, this system is built with high-quality materials that ensure reliability over time. Philips backs this product with strong customer support and warranty options, instilling confidence in its performance and longevity.

In summary, the Philips HES4900/12 home entertainment system is an excellent choice for those seeking superior audio-visual experiences at home. With its array of features, modern design, and impressive sound quality, it caters to a broad audience of multimedia consumers, making every viewing and listening experience one to remember.
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