•Make sure that the home theater supports the type of disc (see 'Media formats' on page 31).
•Make sure that the home theater supports the region code of the disc (see 'Region codes' on page 31).
•If the disc is a DVD±RW or DVD±R disc, make sure that it is finalized.
Cannot play a DivX file.
•Make sure that the DivX file is encoded according to the 'Home Theater Profile' with the DivX encoder.
•Make sure that the DivX file is complete.
DivX or RMVB/RM subtitles do not display correctly.
•Make sure that the subtitle file name is the same as the movie file name (see 'Subtitles' on page 16).
•Select the correct character set: 1) Press OPTIONS. 2) Select [Character set]. 3) Select the supported character set. 4)
Press OK.
Cannot read the contents of a USB storage device.
•Make sure that the format of the USB storage device is compatible with the home theater.
•Make sure that the file system on the USB storage device is supported by the home theater.
'No entry' or 'x' sign appears on the TV.
•The operation is not possible.
EasyLink does not work.
•Make sure that the home theater is connected to a Philips brand EasyLink TV, and the EasyLink option is turned on (see 'Set up EasyLink
•For TVs from different manufacturers, the HDMI CEC could be called differently. Check theTV user manual on how to enable it.
When you switch on the TV, the home theater automatically switches on.
•This behavior is normal when you are using Philips EasyLink
Cannot access BD-Live features.
•Make sure that the home theater is connected to the network (see 'Connect and set up a home network' on page 12).
•Make sure that the network is set up (see 'Connect and set up a home network' on page 12).
•Make sure that the
•Clear memory storage (see
My 3D video played in 2D mode.
•Make sure that your home theater is connected to a 3D TV through an HDMI cable.
•Make sure that the disc is a
TV screen is black when you play a
•Make sure that the home theater is connected to the TV through an HDMI cable.
•Switch to the correct HDMI source on the TV.
Cannot download video from an online video store.
•Make sure that your home theater is connected to the TV through an HDMI cable.
•Make sure that the USB storage device is formatted, has enough memory to download the video.
•Make sure that you have paid for the video, and it is within the rental period.
•Make sure that the network connection is good (see 'Connect and set up a home network' on page 12).
•Visit the video store website for more information.
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