ZyXEL Communications P-660R-T1 v2 quick start Troubleshooting, Set Up Your Computer’s IP Address

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P-660R-TxC Series Quick Start Guide

4 Troubleshooting

 

 

PROBLEM

CORRECTIVE ACTION

None of the LEDs turn on

Make sure that you have the correct power adaptor connected to the P-660R-TxC, it is

when you connect the P-

plugged into an appropriate power source and the P-660R-TxC is turned on.

660R-TxC’s power.

Check all cable connections. If the LEDs still do not turn on, you may have a hardware

 

problem. In this case, you should contact your local vendor.

 

 

Cannot access the P-

Check the cable connection from your computer to the P-660R-TxC.

660R-TxC from my

Make sure your computer’s IP address is in the same subnet as the P-660R-TxC’s IP

computer.

address (see Section 4.1 on page 8).

 

 

Ping the P-660R-TxC from a computer on the LAN. Make sure your computer’s

 

Ethernet adapter is installed and functioning properly. In the computer, click Start, (All)

 

Programs, Accessories and then Command Prompt. In the Command Prompt

 

window, type "ping" followed by the P-660R-TxC’s LAN IP address (192.168.1.1 is the

 

default) and then press [ENTER]. The P-660R-TxC should reply; otherwise see

 

Section 4.1 on page 8.

 

If the P-660R-TxC’s IP address has changed, then enter the new one as the URL.

 

Use Internet Explorer 6.0 and later or Netscape Navigator 7.0 and later with

 

JavaScript enabled.

 

Make sure you enter the password correctly (the field is case sensitive).

 

If you’ve forgotten the P-660R-TxC’s password, use the RESET button. Press the

 

button in for about 10 seconds (or until the POWER light starts to blink), then release

 

it. It returns the P-660R-TxC to the factory defaults (password is 1234, LAN IP address

 

192.168.1.1 etc.; see your User’s Guide for details).

 

 

Cannot access the

Verify the Internet connection settings in the wizard. Make sure you entered the

Internet.

correct user name and password if you are using PPPoE or PPPoA.

 

The P-660R-TxC stores the Internet connection settings that it detects using zero

 

configuration. Reset the P-660R-TxC to the factory defaults or manually configure it

 

for Internet access if you connect it to another DSL line with a different VPI and VCI.

 

 

4.1 Set Up Your Computer’s IP Address

This section shows you how to set your Windows NT/2000/XP computer to automatically get an IP address. This ensures that your computer can connect with your P-660R-TxC. Refer to your User’s Guide for detailed IP address configuration for other Windows and Macintosh computer operating systems.

1In Windows XP, click start, Control Panel. In Windows 2000/NT, click Start, Settings, Control Panel.

2In Windows XP, click Network Connections. In Windows 2000/NT, click Network and Dial-up Connections.

3Right-clickLocal Area Connection and then click Properties.

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Contents 660R-TxC Series Hardware Connections Configuration for Internet AccessOverview Configuration Genie Zero ConfigurationWeb Configurator Internet Access Wizard Accessing the Web ConfiguratorEnet Encap PPPoE NAT Troubleshooting Set Up Your Computer’s IP AddressViewing Your Product’s Certifications