IOGear GCS1762 user manual Appendix, Troubleshooting

Page 39

Appendix

Troubleshooting

Symptom

Possible Cause

Action

 

 

Use a DC 5V power adapter if you are not

Erratic

Unit not receiving

already using one. If you are already using a

power adapter, check that it matches the

behavior

enough power

system specification (DC 5V), and that it is

 

 

 

 

plugged in and functioning properly.

 

 

 

 

 

Press and hold port selection switches 1 and 2

 

Keyboard and/or

for two seconds. (GCS1734 only.)

 

mouse need to be

 

 

Unplug the cable(s) from the console ports(2),

Keyboard

reset

then plug it/them back in.

 

and/or Mouse

 

 

 

not responding

No connection to

Check the cable from the switch to the computer

 

the computer

to make sure it is properly connected.

 

 

 

 

 

Power off all devices on the installation; power off

 

 

the KVM switch; wait five seconds; then power up.

 

 

 

USB devices

KVM switch needs

Unplug the device's USB cable from the USB port

not responding

to be reset

on the switch's rear panel, then plug it back in.

 

 

 

 

 

Use the USB Reset hotkey combination, to reset

 

 

the USB ports.

 

 

 

37

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Contents DVI 2/4 Port USB Kvmp Switch Welcome Table of Contents Package Contents Overview Features Cables System RequirementsConsole ComputerKVM LEDs IntroductionPort selection buttons Ports LEDsUSB Console ports USB LEDConsole ports Firmware Upgrade portPower Jack USB Hub portsCable Before you Begin InstallationSetup and Installation Connection for USB Computers Powering Off and Restarting Basic OperationHot Plugging Port Switching Basice OperationPort ID Numbering Hotkey Operation Manual SwitchingHotkey Operation Hotkey Action Hotkey Action Auto ScanningTo Invoke HSM PC-Compatible keyboard Hotkey Setting ModeTo invoke HSM MAC keyboards Hotkey Operation Alternate HSM Invocation Keys Alternate Port Switching Keys Function KEY Operation Keyboard Operating PlatformHotkey Beeper Control List Hotkey SettingsUSB Reset Disable Port Switching KeysRestore Default Settings Firmware Upgrade ModePC Keyboard MAC Keyboard Setting Default Hotkey Default SettingsFirmware Upgrade Utility Firmware Upgrade Utility Starting the Upgrade Firmware Upgrade Utility Firmware Upgrade Utility Firmware Upgrade Utility Firmware Upgrade Utility Firmware Upgrade Recovery Appendix TroubleshootingCPU Connectors SpecificationLEDs Technical Support Radio &TV Interference Statement Limited Warranty Contact info
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GCS1762 specifications

The IOGear GCS1762 is a versatile and powerful 2-Port USB KVM Switch designed to simplify the management of multiple computers using a single monitor, keyboard, and mouse setup. With its innovative features and robust technology, the GCS1762 is ideal for both home and office use, catering to users who need seamless control over two separate systems.

One of the main features of the GCS1762 is its intuitive plug-and-play installation, making it easy to set up without any software or additional drivers. Users can simply connect their computers and peripherals, and the KVM switch will be ready for use. The automatic detection technology ensures that connected devices are recognized immediately, allowing for quick switching between systems.

The GCS1762 supports high-resolution video, allowing for display resolutions up to 2048x1536, ensuring that users can enjoy crystal-clear visuals on their screens. This is particularly beneficial for graphic designers, gamers, and other professionals who require high-quality imagery.

Another notable characteristic is its comprehensive compatibility. The switch supports multiple operating systems, including Windows, macOS, and Linux, making it a flexible choice for various environments. Additionally, it is compatible with a wide range of devices, including PCs, laptops, and servers, providing users with the freedom to manage diverse setups.

The GCS1762 comes equipped with audio support, allowing users to switch audio signals along with video and control sound output from the connected computers. This feature is especially useful for video editors or anyone who works with multimedia content, eliminating the need for separate audio management.

Furthermore, the KVM switch features a simple toggle switching mechanism, allowing for effortless control over two machines. Users can switch between sources by pressing a button on the device or using a keyboard hotkey, enhancing productivity and efficiency.

In terms of build quality, the IOGear GCS1762 is designed for durability and reliability, ensuring longevity in various operational environments. Its compact design makes it easy to integrate into any workspace without taking up too much room.

In summary, the IOGear GCS1762 is a feature-rich KVM switch that combines practicality, efficiency, and high performance. With its plug-and-play setup, high-resolution support, broad compatibility, and audio capabilities, it stands out as an excellent solution for users looking to control multiple computers seamlessly. Whether for professional or personal use, the GCS1762 is an investment in productivity and convenience.