8. Technical supportEAServer 5.0
7.1 Corrections to the EAServer System Administration Guide
Chapter 13, Using Systems Management The section “SNMP functionality” describes the Sybase Systems Management framework support for SNMP, which allows SNMP clients to view information about underlying system status using standard SNMP protocols. This functionality is not available in EAServer version 5.0, but is scheduled to be in a future version.
Also in Chapter 13, the section “Running the JMX agent” instructs you to start SybSNMP before you run the JMX agent. Since SNMP functionality is not included in this version, this step is not required.
7.2 Corrections to the Web Services Toolkit User’s Guide
Chapter 1, Overview of Web Services in EAServer The section “JAXM 1.0” describes the Java API for XML messaging. JAXM is not implemented in EAServer. Instead, the messaging API is implemented using the SOAP with Attachments API for Java 1.1 (SAAJ) protocol.
See the JAXM/SAAJ Web page at http://wwws.sun.com/software/communitysource/jaxm_saaj/ for more information.
8. Technical support
Each Sybase installation that has purchased a support contract has one or more designated people who are authorized to contact Sybase Technical Support. If you have any questions about this installation or if you need assistance during the installation process, ask the designated person to contact Sybase Technical Support or the Sybase subsidiary in your area.
9. Other sources of information
Use the Sybase Getting Started CD, the Sybase Technical Library CD, and the
Technical Library Product Manuals Web site to learn more about your product:
•The Getting Started CD contains release bulletins and installation guides in PDF format, and may also contain other documents or updated information not included on the Technical Library CD. It is included with your software. To read or print documents on the Getting Started CD, you need Adobe Acrobat Reader (downloadable at no charge from the Adobe Web site, using a link provided on the CD).
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