Problem | Suggestion(s) |
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|
No image appears on screen. | Check that the video cable and power connectors are |
| properly connected as described in Chapter 2. |
| Make sure the pins of the connectors are not crooked or |
| broken. |
| Check that power switch of the touchmonitor has been |
| pressed and LED on the front of touchmonitor is lit. |
| Test the power supply by trying different cables, or a |
| different wall outlet or plug another appliance into the |
| outlet. |
| Make certain the video cable is properly connected and that |
| it is not damaged. Check for bent pins on the cable |
| connectors. |
| Ensure that your computer and video card are properly |
| configured (consult video card documentation) and the |
| video card is firmly seated in the card slot of the computer |
| motherboard. |
Partial image or incorrectly displayed | Check whether the resolution of your computer is higher |
image | than that of the LCD touchmonitor. |
| Check that the video cable from the monitor has been |
| securely and correctly connected to the video connector at |
| the rear of the computer. |
| Reconfigure the resolution of your computer to make it less |
| than or equal to 1280 x 1024. See Appendix A for more |
| information on resolution. |
Image is unstable and flickering | Use the Auto Tracking function to make an adjustment. See |
| Chapter 3 for more information. |
| Check and reconfigure the touchmonitor mode of the |
| vertical refresh rate of your graphic card to make it |
| compatible with the LCD touchmonitor. |
Image is scrolling | Make sure the VGA signal cable (or adapter) is well |
| connected. |
| Check and reconfigure the display mode of the vertical |
| refresh rate of your graphic card to make it compatible with |
| the LCD touchmonitor. |
Touch does not work | Make sure the touchscreen cable is securely connected at |
| both ends. |
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