Elo TouchSystems 1727L Series manual Troubleshooting, Solutions to Common Problems

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C H A P T E R

4

TROUBLESHOOTING

If you are experiencing trouble with your touchmonitor, refer to the following table. If the problem persists, please contact your local dealer or our service center.

Solutions to Common Problems

Problem

Suggestion(s)

 

 

No image appears on screen.

Check that all the I/O and power connectors are properly

 

connected as described in Chapter 2.

 

Make sure the pins of the connectors are not crooked or

 

broken.

 

Test power supply by trying different cables, a different

 

wall outlet or plug another appliance into the outlet.

 

Make certain the video cable is properly connected and that

 

it is not damaged. Check for bent pins on the cable

 

connectors.

 

Ensure that your computer and video card are properly

 

configured. (Consult video card documentation.)

“Out of Range” display

Check to see if the resolution of your computer is higher

 

than that of the LCD display.

 

Reconfigure the resolution of your computer to make it less

 

than or equal to 1280 x 1024. See Appendix A for more

 

information on resolution.

OSD/Power buttons don't respond

See page 3-20 for OSD enable/disable.

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Contents ELO Entuitive Touchmonitor User Guide Elo Entuitive Touchmonitor User Guide Page Copyright 200 2 Elo TouchSystems Inc. All Rights Reserved Page Table of Contents Page Precautions About the ProductPage Installation and Setup Unpacking Your TouchmonitorProduct Overview Side View Touch Interface Connection Serial or USB ConnectionRouting the Cables Connecting the Video Cable Connecting the Serial or USB Touchscreen Cable Connecting the Speaker Cable Connecting the Power Cable Optimizing the LCD Display Vesa Mount on Your TouchmonitorAccessing the Vesa Mounting Interface Mounting the BaseInstalling the Driver Software Installing the Serial Touch Driver Installing the Serial Touch Driver for MS-DOS and Windows Page Page About Touchmonitor Adjustments Using the On-Screen Display OSD MenusSide Bezel Buttons Control FunctionOSD Menu Function Saturation HUE Troubleshooting Solutions to Common ProblemsPage Native Resolution Page Touchmonitor Safety Care and Handling of Your Touchmonitor Technical Specifications Compatible Video ModesTouchmonitor Specifications Size Pixel Format Touchscreen Colors Display BrightnessOptical Electrostatic Positional Accuracy LCD Touchmonitor ET172XL-XXWB-X Dimensions See Detail a Page Regulatory Information Page N10051 Page Warranty Page Index Page Check out Elos Web site

1727L Series specifications

The Elo TouchSystems 1727L Series is a highly versatile and reliable touchscreen display designed for a variety of commercial applications. Known for its sleek design and exceptional performance, the 1727L stands out in the competitive landscape of touch technology.

One of the main features of the 1727L Series is its 17-inch diagonal display size, which strikes a balance between visibility and footprint. This makes it ideal for environments such as retail settings, point-of-sale (POS) applications, and interactive kiosks. The display resolution of 1280 x 1024 provides crisp and clear visuals, enhancing user engagement and interaction.

Elo has equipped the 1727L Series with advanced touch technologies, including the Elo AccuTouch and IntelliTouch systems. AccuTouch utilizes a five-wire resistive touch technology, which is particularly effective in environments where gloves or water are present. IntelliTouch, on the other hand, employs surface acoustic wave (SAW) technology, delivering a more responsive touch experience with exceptional clarity and durability.

Durability is a hallmark of the 1727L Series. The display is built with an integrated glass front that enhances resistance to scratches and general wear and tear, making it suitable for high-traffic areas. Additionally, it has been designed to withstand both dust and moisture, ensuring longevity in demanding conditions.

The Elo TouchSystems 1727L Series also features flexible connectivity options, including USB and serial interfaces, allowing for easy integration with various systems and devices. This adaptability makes it a favorite among businesses seeking a reliable display that can easily fit into their existing infrastructure.

Furthermore, the 1727L is designed with ergonomics in mind. It offers adjustable tilt for comfortable viewing angles, ensuring that users can interact with the screen without strain.

In terms of energy efficiency, the 1727L Series is built to consume minimal power, which not only reduces operational costs but also aligns with environmental considerations.

In summary, the Elo TouchSystems 1727L Series is an excellent choice for businesses looking for a robust, user-friendly touchscreen display. With its combination of advanced touch technology, durability, ergonomic design, and flexible connectivity, it meets the needs of various commercial applications, making it a standout choice in the touchscreen market.
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