Elo TouchSystems 1524L manual Solutions to Common Problems, Problem Suggestions

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C H A P T E R

4

TROUBLESHOOTING

If you are experiencing trouble with your touchmonitor, refer to the following table. If the problem persists, please contact your local dealer or our service center.

Solutions to Common Problems

Problem

Suggestion(s)

 

 

The monitor does not respond after you turn on the system.

Check that the monitor’s Power Switch is on.

Turn off the power and check the monitor’s power cord and signal cable for proper connection.

Characters on the screen are dim

Refer to the About Touchmonitor Adjustments section to adjust the

 

brightness.

The screen is blank

During operation, the monitor screen may automatically turn off as a

 

result of the Power Saving feature. Press any key to see if the screen

 

reappears.

 

Refer to the About Touchmonitor Adjustments section to adjust the

 

brightness.

Screen flashes when initialized

Turn the monitor off then turn it on again.

“Out of Range” display

check to see of the resolution of your computer is higher than that of the

 

LCD display.

 

Reconfigure the resolution of your computer to make it less than or equal

 

to 1024x768. See Appendix A for more information on resolution.

Touch doesn’t work

Make sure cable is securely attached at both ends.

 

 

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Contents Page User Guide Page Copyright 2002 Elo TouchSystems Inc. All Rights Reserved Page Table of Contents Page Precautions Product DescriptionAbout the Product Installation and Setup Unpacking Your TouchmonitorProduct Overview Main Unit Rear ViewTouch Interface Connection Installing the Driver Software Installing the Serial Touch Driver 20001, Me, 95/98 and NTInstalling the Serial Touch Driver for MS-DOS and Windows About Touchmonitor Adjustments OperationEnter Auto Enable/Disable Control Power Switch Power LED Menu/Exit FunctionFront Panel Controls Controls and Adjustment OSD Menu FunctionsOSD Control Options Control DescriptionPreset Modes Mode Resolution Freq Band Width KHz MHzDisplay Angle Power Management SystemMode Power LED Horizontal Vertical Color Consumption Sync PolaritySolutions to Common Problems Problem Suggestions22U s e r G u i d e Native Resolution Input Video 15 LCD24U s e r G u i d e Touchmonitor Safety Care and Handling of Your Touchmonitor Technical Specifications Touchmonitor Specifications Model ET1524LMechanical AccuTouch Touchscreen SpecificationsOptical LCD Touchmonitor ET1524L-XXWC-1 Dimensions Regulatory Information S e r G u i d e Page S e r G u i d e Warranty S e r G u i d e Index