Elo TouchSystems 1224L manual Troubleshooting, Solutions to Common Problems

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C H A P T E R

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TROUBLESHOOTING

If you are experiencing trouble with your touchmonitor, refer to the following table. If the problem persists, please contact your local dealer or our service center.

Solutions to Common Problems

Problem

Suggestion(s)

 

 

The monitor does not respond after you turn on the system.

Check that the monitor’s Power Switch is on.

Turn off the power and check the monitor’s power cord and signal cable for proper connection.

Characters on the screen are dim

Refer to the Controls and Adjustments section to adjust the brightness.

The screen is blank

During operation, the monitor screen may automatically turn off as a

 

result of the Power Saving feature. Press any key to see if the screen

 

reappears.

 

Refer to the Controls and Adjustments section to adjust the brightness.

Screen flashes when initialized

Turn the monitor off then turn it on again.

“Out of Range” display

check to see of the resolution of your computer is higher than that of the

 

LCD display.

 

Reconfigure the resolution of your computer to make it less than or equal

 

to 800x600. See Appendix A for more information on resolution.

Touch doesn’t work

Make sure cable is securely attached at both ends.

 

 

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Contents Page Elo Entuitive Touchmonitor User Guide Copyright 2001 Elo TouchSystems Inc. All Rights Reserved Page Table of Contents Page Product Description PrecautionsIntroduction About the Product Unpacking Your Touchmonitor Installation and SetupProduct Overview Touch Interface Connection Installing the Driver Software Installing the Serial Touch Driver Installing the Serial Touch Driver for MS-DOS and Windows Operation About Touchmonitor AdjustmentsControl Function Power Switch Power LED Menu/Select Page OSD Menu Functions Controls and AdjustmentOSD Control Options Vertical Position Power LED Display & Power Saving Display Angle Solutions to Common Problems TroubleshootingPage Native Resolution Page Touchmonitor Safety Care and Handling of Your Touchmonitor Display Modes Technical SpecificationsModel ET1224L Touchmonitor SpecificationsAccuTouch Touchscreen Specifications LCD Touchmonitor ET12-XXWC-1 Dimensions Page Page Regulatory Information Electrical Safety InformationPage Page Page Warranty Page Index

1224L specifications

The Elo TouchSystems 1224L is a versatile and innovative touchscreen display designed to enhance user interaction across various applications. Known for its robust design and advanced technology, the 1224L serves a wide array of industries including retail, hospitality, and medical. This 12-inch LCD touchscreen is optimized for intensive use, making it an ideal solution for environments where durability and reliability are essential.

One of the standout features of the Elo 1224L is its LCD technology that ensures vibrant visuals and sharp image quality. The display offers a native resolution of 800 x 600, providing clear and crisp images that enhance user experience. Its LED backlighting contributes to lower power consumption while extending the lifespan of the device, making it an environmentally friendly choice.

The Elo touchscreen technology incorporates the company's proprietary IntelliTouch and SecureTouch technologies. IntelliTouch uses a strong and durable glass surface that is resistant to scratches and damage while maintaining high accuracy for touch inputs. Conversely, SecureTouch employs advanced protective coatings, making the screen resilient against harsh chemicals and permanent marking, ensuring longevity even in challenging environments.

Another significant characteristic of the 1224L is its user-friendly design. It features a sleek and compact form factor, making it easy to integrate into existing setups without demanding excessive space. The device supports multiple mounting options, including VESA mounts, granting users the flexibility to position the display according to operational needs.

Elo’s 1224L touch display is compatible with various operating systems, enhancing its versatility in integration with existing systems. This compatibility includes Windows, Linux, and Android, allowing businesses to customize their solutions effectively. The unit also supports a range of connectivity options, including USB, making it easy to connect to a myriad of devices and peripherals.

Considering all these features, the Elo 1224L touchscreen display emerges as a leading choice for businesses looking to improve customer engagement and streamline operations. Its combination of advanced touchscreen technology, durability, and easy integration solidifies its place in the ever-evolving landscape of interactive displays. As companies continue to seek ways to enhance the user experience, the Elo 1224L remains a top contender in the marketplace, blending functionality with cutting-edge technology.
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