Compaq NAS B3000 manual CarePaq Services Remedial Services, Software Product Services

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QuickSpecs

StorageWorks NAS B3000 by Compaq

NAS B3000 Options

CarePaq™ Services

Remedial Services

 

Compaq Services will also provide remedial services for ongoing maintenance.

 

Software Product Services

 

Stand-alone telephone support

 

Software Product Subscription

 

Hardware Product Services

 

On-site Maintenance (includes warranty support)

 

Response time upgrades during the warranty period

 

Post-warranty coverage

 

Warranty Upgrade Options

 

Response – Upgrade on-site response from next business day to same day 4-hours

 

Coverage – Extend hours of coverage from 9 hours x 5 days to 24 hours x 7 days

 

Duration – Select duration of coverage for a period of 1year to multi-years

 

B3000 CarePaq Price Band Information

 

http://www.compaq.com/services/carepaq/us/priority/cp_storage.html

 

NOTE: This Web site is available in English only.

 

Fully customized remedial services are also available. Please contact your Customer Services Department for

 

assistance.

DA-11339

Canada — Version 7 — September 24, 2002

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Contents Continuous Data Availability OverviewMaximized Return on Storage Investment Unlimited ScalabilityNAS B3000 Base Configurations Embedded Switch Model N900sModel C900s Standard Features Compli ance A p h i c sCompaq So ftwar e Industry S tand ardSecu ri ty Intel ligen t Manag eab ili tyAvai lab ili ty Ser vi ceabi li tyB3000 External Storage Components MSA Fabric Switch 6 Key Features 2Gb/sec Small Form Factor Pluggable SFP SW Transceiver KitMulti-Mode Fibre Channel Cables NAS B3000 Options TCP/Offload NICMonitors External DLT / Sdlt Tape Drives Tape DrivesExternal DAT Tape Drives External AIT Tape DrivesTape Storage Enclosure Cable Kits 3U RM Storage EnclosureDLT Tape Array TA1000 AIT Tape ArrayRequired Adapters for MSL5026 Library Tape Automation TL891DLX Automated DLT Tape LibraryMSL5026 Library MSL5026DLX Library MSL5026SL LibraryRequired Adapters for ESL9198DLX Enterprise 9000 System LibraryStorageWorks Options Warranty Upgrade Options CarePaq Services Remedial ServicesSoftware Product Services Hardware Product ServicesQuantity Position Controller Supported Removable Media StorageTechnical Specifications Drive Height Access TimesRead/Write Capacity per Drive SupportedBlock Size Access Times typicalDimensions 24X Max or higher IDE CD-ROM Drive Slim Line DiskConsistent Software Manageability Tools Instant Upgrades to other Smart Array ControllersLogical Drives maximum Online Configuration Automatic Data RecoveryData Transfer Method ConnectorCompaq NC3134 Fast Ethernet Network Interface NIC 64 PCI Dual Base 10/100 Compatibility