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10 | Troubleshooting |
Q: No sound comes out of the speakers.
A: Check the following:
•The volume may be muted. Look for the Volume icon on the taskbar. If it is
•If headphones, earphones or external speakers are connected to the
Q: System cannot read hard disk, CD or DVD information.
A: Check the following:
•Make sure you are using the correct type of media.
•Make sure the CD or DVD is inserted correctly (rightside up) into the proper drive.
•Check to be sure the CD or DVD is clean and unscratched.
•Check your drive by using a good (undamaged) optical disk. If your CD or DVD drive cannot read the information on the good CD or DVD, there may be a problem with the drive. Contact your dealer or technical support center for assistance.
Q: System cannot write to hard disk or optical disk.
A: Check the following:
•Make sure the media is not
•Make sure you are using the correct type of optical disk.