BOXLIGHT CD-550m Problem Image is noisy or streaked, Problem Lamp seems to be getting dimmer

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M a i n t e n a n c e

&

T r o u b l e s h o o t i n g

 

 

 

Problem: Image is “noisy” or streaked

Try these steps in this order.

1Deactivate the screen saver on your computer.

2Turn Auto Image off and then back on again. See “Auto Image” on page 28.

3Adjust the synchronization and tracking manually to find an optimal setting. See “Manual Sync” on page 28 and “Manual Tracking” on page 29.

•The problem could be with your computer’s video card. If possible, connect a different computer.

Problem: Projected colors don’t match the computer or video player’s colors

•Just as there are differences in the displays of different moni- tors, there are often differences between the computer image and the projected image. Adjust the brightness, tint and/or contrast from the Display menu. See “Brightness” on page 25, “Tint” on page 25 and “Contrast” on page 25.

Problem: Lamp seems to be getting dimmer

•The lamp begins to lose brightness when it has been in use for a long time. Replace the lamp as described in “Replacing the Projection Lamp” on page 35.

Problem: Lamp shuts off

•A minor power surge may cause the lamp to shut off. Turn the projector off, wait at least a minute, then turn it back on.

Before calling Boxlight for assistance, please have the following information available:

•the projector’s serial number (located on the bottom label)

•the resolution of your computer.

Call Boxlight at 1-800-762-5757.

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Contents Boxlight EN 55022 Warning Safety CertificationsFCC Warning Canada Declaration of Conformity TrademarksPage Table of Contents Appendix IndexSafety Terms Safety InstructionsSafety Definitions Safety Symbols Customer Service CD-450m Image ResolutionIntroduction CD-550mAnything is missing CompatibilityUnpacking the Projector Shipping box contents Side view of projector If You Need Assistance WarrantyUsage Guidelines T r o d u c t i o n Setting UP the Projector Connecting the CablePro III to the Projector Preparing to Connect Your Equipment to the Projector Equipment you want to connectConnecting a Laptop Computer Do you want to play your computer’s audio on the projector?Audio cable Mouse cable Connecting a Desktop Computer Audio cable Mouse cable Monitor cable Connecting a Video Player Video cable Cable Powering up the Projector and Adjusting the Image Turning Off the Projector Page Using the Remote Control Using the ProjectorBasic Image Adjustment I n g O j e c t o r Adjusting the Projector Mouse buttons Using the Keypad and Remote ButtonsMenu Source keypad only Or Computer and Video remote onlyVolume keypad only StandbyUsing the On-Screen Menus Tint Display MenuBrightness ContrastBlank Screen Reset AllColor Treble VolumeAudio Menu BassAuto Resize Image MenuAuto Image Manual SyncVertical position Manual TrackingHorizontal position Standby Time Controls MenuVideo Standard Ceiling ProjectionAuto Source Select Default SourceRear Projection Plug and PlayLanguage Menu Display Startup ScreenStatus Menu Source Software versionCablePro version Replacing the Projection Lamp Maintenance & TroubleshootingCleaning the Lens Pull the lamp door up and remove it Remove the module Figure Replacing the Batteries in the Remote Control Using the Kensington Lock Troubleshooting Problem Nothing on projection screenProblem Image isn’t centered on the screen Problem Color or text not being projectedProblem The screen resolution is not right Problem Only the start-up screen displaysProblem Image and menus are reversed left to right Problem Image is too wide or narrow for screenProblem Image is out of focus Problem no soundProblem Lamp shuts off Problem Image is noisy or streakedProblem Lamp seems to be getting dimmer Specifications AppendixVideo Audio Input Computer Audio InputAccessories Standard Accessories ship with the projectorOptional Accessories Portable and Laptop Activation Chart Key command to Computer Activate port De-activate portFN-F6 FN-F4 FN-F1 FN-F2 FN-F1 FN-F7 FN-F5 Using Video Mirroring with a PowerBook Computer Using SimulScanFeet Projected Image SizeDistance to Diagonal Width Height Distance to Diagonal Width Height Screen mImage Size, Width and Height for CD-450m-minimum image size Image Size, Width and Height for CD-550m-maximum image size Image Size, Width and Height for CD-550m-minimum image size Index D e Page D e Limited Warranty Part Number

CD-450m, CD-550m specifications

The BOXLIGHT CD-450m and CD-550m are advanced interactive flat panel displays that significantly enhance the educational and presentation experience. Designed specifically for classrooms and conference rooms, these displays boast a host of features that make them ideal for collaboration, engagement, and effective teaching.

One of the standout features of the CD-450m and CD-550m is their high-resolution display. With 4K UHD resolution, these panels deliver crystal-clear images and vibrant colors that make any content pop. Whether presenting detailed charts, videos, or interactive software, the visuals are sharp and vivid, ensuring that all viewers can engage with the material effectively.

Touch technology is another key characteristic of the BOXLIGHT CD series. Both models utilize advanced in-cell touch technology, allowing for smooth, responsive interaction. With up to 20 points of touch, multiple users can interact simultaneously, making these displays perfect for group activities and collaborative learning environments. This level of interactivity encourages participation and enhances the learning experience, empowering students and presenters to share their ideas effortlessly.

In terms of connectivity, the CD-450m and CD-550m come equipped with various input options, including HDMI, USB, VGA, and more. This assortment of ports ensures compatibility with multiple devices, including laptops, tablets, and smartphones. Additionally, the panels support wireless screen mirroring, making it easy to display content from mobile devices without the hassle of tangled cables.

The built-in Android operating system allows users to access a range of pre-installed educational applications, providing immediate tools for teaching and learning. This feature streamlines the setup process, as users can start using the panel right out of the box without needing additional devices.

Durability is another aspect where these models shine. Constructed with a sturdy design, the displays are built to withstand the rigors of daily use in busy environments. The anti-glare screen provides excellent visibility under various lighting conditions, while the protective glass layer ensures resistance to scratches and impact.

In summary, the BOXLIGHT CD-450m and CD-550m interactive flat panel displays combine high-resolution visuals, responsive touch technology, robust connectivity options, and a user-friendly interface, making them a valuable addition to any educational or professional setting. These features work together to foster collaborative and interactive learning experiences, positioning the CD series as a leader in interactive display solutions.
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