BOXLIGHT XD-15c manual Troubleshooting, Common Problems & Solutions

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BOXLIGHT XD-15c User’s Guide

TROUBLESHOOTING

Common Problems & Solutions

PROBLEMS

TRY THESE SOLUTIONS

 

 

 

• Plug the power cord into the AC inlet.

NO POWER

• Plug the power cord into the power inlet.

• Wait two minutes after the projector is turned off before turning

 

 

the projector back on.

 

 

 

• Check for the proper input source.

NO PICTURE

• Ensure all cables are connected properly.

• Adjust the brightness and contrast.

 

 

• Remove the lens cap.

 

 

TRAPEZOID

• Reposition the unit to improve its angle on the screen.

IMAGE ON

• Use the Keystone correction key on the control panel of the

THE SCREEN

projector or the remote control unit.

 

 

POOR COLOR

• Select the correct video system.

• Adjust brightness, contrast, or saturation.

 

 

 

 

• Press Auto on the control panel of the projector or the remote

 

control unit to get better picture quality.

BLURRED

• Adjust the focus.

IMAGE

• Reposition the unit to improve its projection angle.

 

• Ensure the distance between the unit and screen is within the

 

adjustment range of the lens.

 

 

REMOTE

• Replace the batteries with new ones.

• Make sure there is no obstacle between the remote control and

CONTROL

the projector.

DOES NOT

• Stand within 6 meters (20 feet) of the unit.

WORK

• Make sure nothing is blocking the front and rear receivers.

 

 

 

24 Troubleshooting

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Contents Boxlight XD-15c User’s Guide Projector Information Fill thisDealer Information Installation Projector Specifications Timing Chart Status MessagesSafety Instructions IntroductionWarranty Limited WarrantyFCC Statement Limitation of LiabilityShipping Contents Projector Description ProjectorExternal Control Panel Adjuster Projector FeaturesRemote Control Description Remote Control FeaturesFreeze Installing or Replacing Batteries Connecting to Various Equipment InstallationScreen Size Operation Start UpAuto Adjustment Digital Keystone CorrectionSource Selection Menu SystemDisplay Menu ContrastSize ColorImage Menu Volume Source MenuMirror TrebleControl Menu PIP MenuShutdown Maintenance Lamp ReplacementUse and Replacement of Lamp LED Status IndicatorsBoxlight XD-15c User’s Guide Resetting Lamp Hours OSD FunctionService Information Accessories Included in the Standard PackageOptional Accessories Not Included in the Standard Package Ordering Parts or Getting InformationTroubleshooting Common Problems & SolutionsStatus Messages Specifications Projector SpecificationsTechnical Specifications ElectricalTiming Chart Resolution Sync kHz Sync Hz RemarkDimensions