BenQ MW860USTi Projector does not turn on, No picture, Blurred image, Password is incorrect

Page 97

Troubleshooting

The projector does not turn on.

Cause

Remedy

 

 

 

Plug the power cord into the AC inlet on the

There is no power from the power cable.

projector, and plug the power cord into the

 

power outlet. If the power outlet has a switch,

 

make sure that it is switched on.

 

 

Attempting to turn the projector on again

Wait until the cooling down process has

during the cooling process.

completed.

 

 

No picture

 

Cause

Remedy

 

 

The video source is not turned on or

Turn the video source on and check that the signal

connected correctly.

cable is connected correctly.

 

 

The projector is not correctly connected

Check the connection.

to the input signal device.

 

 

 

The input signal has not been correctly

Select the correct input signal with the SOURCE

selected.

key on the projector or remote control.

 

 

The lens cover is still closed.

Open the lens cover.

 

 

Blurred image

 

Cause

 

Remedy

 

 

 

The projection lens is not correctly

 

Adjust the focus of the lens using the focus ring.

focused.

 

 

 

 

 

 

The projector and the screen are not

 

Adjust the projection angle and direction as well

aligned properly.

 

as the height of the unit if necessary.

 

 

 

The lens cover is still closed.

 

Open the lens cover.

 

 

 

Remote control does not work

 

Cause

Remedy

 

 

The battery is out of power.

Replace the battery with new one.

 

 

There is an obstacle between the remote

Remove the obstacle.

control and the projector.

 

You are too far away from the projector.

Stand within 8 meters (26 feet) of the projector.

 

 

The password is incorrect

 

Cause

Remedy

 

 

You do not remember the password.

Please see "Entering the password recall

procedure" on page 36 for details.

 

 

 

Troubleshooting 97

Image 97
Contents User Man ual Table of contents Projector lens during operation Do not look straight atSafety Instructions Do not block the ventilation holes Safety Instructions Introduction Projector featuresShipping contents Optional accessories Front/upper side Projector exterior viewRear/lower side Controls and functions Lamp indicator lightKeystone/Arrow keys / Up Down LeftMounting the projector Network Setting Remote controlTest OFFAuto Operating the Laser pointerMute Replacing the remote control battery Front Table Choosing a locationFront Ceiling Obtaining a preferred projected image size Page 6462 4039 2561 505 Projection dimensionsPositioning your projector Connection Operation System Requirements Minimum Hardware Requirements Connecting a computer Connecting a computer or monitorConnection To connect the projector to a monitor Connecting a monitorConnecting Video source devices To connect the projector to an Hdmi source device Connecting an Hdmi source deviceTo connect the projector to a Component Video source device Connecting a Component Video source deviceTo connect the projector to an S-Video/Video source device Connecting an S-Video/composite source deviceStarting up the projector OperationOperation Adjusting the projection angle Adjusting the projected imageAuto-adjusting the image Correcting keystone Fine-tuning the image size and clarityUsing the menus Utilizing the password function Using a security cable lockSetting a password If you forget the passwordChanging the password Entering the password recall procedureDisabling the password function Switching input signalChanging Color Space Magnifying and searching for details About the aspect ratio Selecting the aspect ratioOptimizing the image Selecting a picture modeFine-tuning the image quality in user modes Using Wall ColorAdjusting Brilliant Color Adjusting SharpnessSelecting a Color Temperature About color temperaturesPress MODE/ENTER and the 3D Color Management page displays Capture or MODE/ENTER again Creating your own startup screenTo cancel the timer, perform the following steps Setting the presentation timerCount Down Hiding the image Remote paging operationsFreezing the image Locking control keys Utilizing FAQ functionInformation menu Press MODE/ENTERAdjusting the sound level Adjusting the soundTurning off the Power on/off ring tone Operating in a high altitude environmentPersonalizing the projector menu display Adjusting the microphone’s sound levelIf you are in a Dhcp environment Controlling the projector through a LAN environmentIf you are in a non-DHCP environment Controlling the projector remotely through a web browser Click Download to save Q Presenter software on your computer Page Page Iii Page Page Page Page Displaying image through Q Presenter Iii Iii Vii Using the Projection Login Code Using the Web Control LockImage File Types Presenting From a USB ReaderPreparation Controlling USB ReaderPress Start/stop slideshow Enter Settings Remote Desktop Control through Q Presenter Enter PointDraw Pen Avoid shadows How to hold the PointDraw penDual Pen operation PointDraw pen 2.0 featuresTroubleshooting PointDraw pen 2.0 specifications Shutting down the projector Menu system Menu operationMain menu Sub-menu Options Timer period ~240 minutes Timer display System Setup BasicLanguage System Setup Advanced Current System Status FAQ-Image and Installation FAQ-Features and ServiceDescription of each menu Invert 3D SyncPicture menu Picture ModeReference ModeMenu 3D Color Management Save Settings Quick Auto TemperatureBrilliant SearchPosition Menu Settings Operation Presentation Timer LanguageProjector Remote Basic menuReceiver Panel KeyCooling QuickHigh Altitude AudioTest Pattern System Setup Advanced menuClosed CaptionStandby Reset AllNetwork Features Service FAQ-Image InstallationInformation menu CurrentCleaning the projector case Cleaning the lensCare of the projector Storing the projectorSetting Auto Power Off Setting Lamp Mode as EconomicLamp information Getting to know the lamp hourStatus Message Timing of replacing the lampReplacing the lamp Page Tighten the screws that secure Lamp Resetting the lamp timerOff Red IndicatorsRed Off Password is incorrect Remote control does not workProjector does not turn on No pictureElectrical OpticalMechanical Output terminalsDimensions Ceiling mount screws M4 x 8 Max. L = 8 mm Unit mm Ceiling mount installationSupported timing for PC input Timing chartSupported timing for Hdmi input Supported timing for Component-YPbPrinput Warranty and Copyright information

MW860USTi, MP780 ST+ specifications

The BenQ MP780 ST+ and MW860USTi are cutting-edge projectors that cater to diverse audience needs, boasting a unique blend of features, technologies, and characteristics that enhance the viewing experience in both educational and corporate environments.

The BenQ MP780 ST+ is a short-throw projector designed to be positioned close to the screen, making it perfect for smaller spaces. It delivers a bright projection of up to 3,000 lumens, ensuring vivid and clear imagery even in well-lit rooms. The MP780 ST+ features a 1280 x 800 WXGA resolution, allowing it to display intricate details accurately. This model supports a 100-inch image from just a few feet away, eliminating the shadows that often accompany standard projectors.

One standout feature of the MP780 ST+ is its Smart Eco Technology, which adjusts the projector's brightness based on the ambient light, optimizing lamp life while maintaining image quality. Additionally, the projector is equipped with an interactive pen, transforming traditional presentations into engaging, hands-on learning experiences. This interactivity is further enhanced by the projector's support for multi-screen collaboration, enabling multiple users to contribute and share their materials seamlessly.

On the other hand, the BenQ MW860USTi takes short-throw projection to the next level, offering a higher resolution of 1280 x 800 WXGA. With 3,500 lumens brightness, this projector is ideal for larger classrooms or meeting rooms with various lighting conditions. It can create a 100-inch image from as little as 0.65 meters away, making it incredibly flexible for tight spaces.

The MW860USTi also incorporates advanced features like the Auto Vertical Keystone Correction, which helps in achieving a perfectly rectangular image even when the projector is slightly misaligned. This projector supports a range of connectivity options including HDMI, USB, and VGA, ensuring compatibility with various devices. Plus, its built-in speakers offer robust audio output, reducing the need for additional sound equipment during presentations.

Both models come equipped with BenQ's DLP technology, known for its reliability and sharpness. They also feature long-lasting lamp life, ensuring reduced maintenance costs. These projectors are energy-efficient, which aligns with modern sustainability goals, making them a responsible choice for institutions and companies alike.

In summary, the BenQ MP780 ST+ and MW860USTi projectors provide superb performance with their strong brightness, short-throw capabilities, and interactive features. They are designed to enhance engagement in collaborative settings, making them invaluable tools in both educational and corporate landscapes.