Acer PD323, PD311 manual Appendices, Troubleshooting, Problem No image appears on screen

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Appendices

Troubleshooting

If you experience trouble with the projector, refer to the following information. If the problem persists, please contact your local reseller or service center.

Problem: No image appears on screen.

Ensure all the cables and power connections are correctly and se- curely connected as described in the “Installation” section.

Ensure the pins of connectors are not crooked or broken.

Check if the projection lamp has been securely installed. Please refer to the “Replacing the lamp” section.

Make sure you have removed the lens cap and the projector is switched on.

Ensure that the “Hide” feature is not enabled.

Problem: Partial, scrolling or incorrectly displayed image.

Press the “Resync” button on the Remote Control.

If you use a PC:

If the resolution of your computer is higher than 1024 x 768 (PD323)/800 x 600 (PD311). Follow the steps outlined below to reset the resolution.

For Windows 3.x:

1.In the Windows Program Manager, click the “Windows Setup” icon in the Main group.

2.Verify that your display resolution setting is less than or equal to 1024 x 768 (PD323)/800 x 600 (PD311).

For Windows 95, 98, 2000, XP:

1.Open “My Computer” icon, the “Control Panel” folder, and then double click on the “Display” icon.

2.Select the “Setting” tab.

3.In the “Desktop Area” you will find the resolution setting. Verify that the resolution setting is less than or equal to 1024 x 768 (PD323)/800 x 600 (PD311) resolution.

If the projector is still not projecting the whole image, you will also need to change the monitor display you are using. Refer to the following steps.

4.Follow the above steps 1-2. Click on the “Advanced Properties” button.

5.Select the “Change” button under the “Monitor” tab .

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Contents Manual for Disposal instructions Table of Contents Precautions Usage NoticeDon’t Product Features IntroductionPackage Overview Product Overview Main UnitControl Panel Connection Ports Remote Control with Laser Pointer Installation Connecting the ProjectorPowering On/Off the Projector Powering On the ProjectorPowering Off the Projector Adjusting the Projected Image Adjusting the Projector Image HeightAdjusting the Projector Zoom / Focus Adjusting Projection Image SizeControl Panel & Remote Control User ControlsLaser Button FreezeHide Aspect RatioVolume Up Computer mode onlyDown Computer mode only Mouse / Mouse Right Click / Mouse Left ClickComponent Video Composite VideoVideo How to operate On Screen Display MenusColor Computer / Video Mode Display ModeColor Temperature BrightnessWhite Segment DegammaColor R Color GImage Computer / Video Mode KeystoneAspect Ratio ProjectionPosition Horizontal Position Position Vertical PositionFrequency TrackingManagement Computer / Video Mode Lamp Hour Elapse Lamp RemindingLamp Hour Reset SecurityTimeoutMin Administrator Password User Controls Reset Audio Computer / Video Mode VolumePower On/Off Volume Alarm VolumeTimer Computer / Video Mode Language Computer / Video Mode LanguageTroubleshooting Problem No image appears on screenProblem Partial, scrolling or incorrectly displayed image AppendicesProblem Image is unstable or flickering Problem Image has vertical flickering barProblem Image is out of focus Problem The image is outstretched when displaying 169 DVD Problem Image is reversedProblem Lamp burns out or makes a popping sound Problem LED lighting messageLamp Changing Procedure Replacing the lampProblem Message Reminders Specifications Compatibility Modes AnalogRegulation & safety notices FCC noticeRemarque à l’intention des utilisateurs canadiens Important safety instructions

PD311, PD323 specifications

Acer has been a prominent name in the world of technology, and its projectors are no exception. Among their range of advanced projection solutions, the Acer PD323 and PD311 models stand out, offering a blend of superior performance and innovative features tailored for both business and entertainment purposes.

The Acer PD323 is designed with a focus on delivering vibrant and clear visuals. It boasts a native resolution of 1280 x 800 pixels, ensuring that presentations, videos, and images maintain exceptional clarity. With a brightness of up to 3200 ANSI lumens, the PD323 excels in both dark and well-lit environments, making it suitable for various settings—from conference rooms to home theaters. The contrast ratio of 10,000:1 enhances color differentiation, resulting in deeper blacks and brighter whites.

Another key feature of the PD323 is its advanced ColorBoost technology, which enhances color reproduction by optimizing the color wheel and calibrating the light engine. This results in vivid color accuracy, ensuring that your visual content is more lifelike and engaging. Additionally, the projector supports multiple input options, including HDMI, VGA, and USB, allowing users to connect a variety of devices seamlessly.

On the other hand, the Acer PD311 also offers impressive specifications, although it is slightly more compact and budget-friendly. It provides native XGA resolution (1024 x 768) and a brightness level of 3000 ANSI lumens. While it might not match the PD323 in terms of resolution and brightness, the PD311 still delivers reliable performance for everyday presentation needs. Its contrast ratio of 5000:1 ensures decent image quality, making it suitable for small to medium-sized rooms.

Both models feature eco-friendly technologies that extend lamp life, with the PD323 offering up to 15,000 hours and the PD311 around 10,000 hours in eco mode. This not only reduces maintenance costs but also aligns with sustainability goals.

In summary, the Acer PD323 and PD311 are designed to meet diverse needs. With their brilliant display capabilities, user-friendly design, and a variety of connectivity options, they are excellent choices for professionals and casual users alike. Whether it's for engaging presentations or enjoying movies at home, these projectors promise to deliver high-quality visual experiences that stand the test of time.
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