Onkyo TX-NR900E instruction manual Troubleshooting guide, Power, Speakers, Fm/Am Tuner

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Troubleshooting guide

Troubleshooting guide

If a problem occurs while you are using the remote controller, first try to operate the controls on the front panel of the TX-NR900/900E to make sure that it is not due to a malfunction (or worn out batteries) in the remote controller.

POWER

No power.

•Power cord is disconnected.

➞Connect power cord (see page 30).

•External noise is affecting the internal microcomputer.

➞Turn off the power, wait five seconds, and then turn back on the power (see page 30).

Power turns on but no sound.

•“Muting” is displayed.

➞Press the MUTING button on the remote controller to turn off muting (see page 32).

•Bad connections or wiring.

➞Check connections, speaker cables, and other wiring (see pages 16 to 29).

Sound of playback source is not heard.

•Input selector is not set properly.

➞Set to correct input source.

•Headphones are connected.

➞Lower volume and then disconnect headphones.

Power shuts off immediately after power on.

•Amplifier protection circuitry is activated.

➞Remove the power cord from outlet immediately. Contact your Onkyo service center.

SPEAKERS

No sound from the center speaker, or at very low volume.

•Speaker cable is not connected.

➞Check the connection between amplifier and speaker (see page 23).

•Listening mode is set to Stereo or Direct.

➞Set the Listening mode to any mode other than Stereo or Direct. The output to the center speaker may differ depending on the listening mode.

•Center speaker volume is set to minimum.

➞Set the center speaker level to the appropriate volume (see pages 34, 50).

•The Center setting is set to “None.”

➞Set the Center setting to “Large” or “Small” at Setup Menu → Speaker Setup Menu → Speaker Config Sub-menu (see page 48).

No sound or very low volume from subwoofer.

•Subwoofer setting is set to “No.”

➞Set the Subwoofer setting to “Yes” at Setup Menu → Speaker Setup Menu → Speaker Config Sub-menu (see page 48).

•Subwoofer volume is set to minimum.

➞Set the subwoofer level to the appropriate volume (see pages 34, 50).

Low frequency humming is heard.

•Not properly grounded.

➞Check outer conductor of input plugs.

•Turntable motor is not properly grounded.

➞Check for proper ground connection.

•Audio connection cables on the rear panel are connected incorrectly.

➞ Adjust the placement of the cable to reduce hum.

Howling is heard when the volume is turned up.

•Turntable and speakers are located too close together. ➞ Move them farther apart.

Rough or scratchy sound is heard. High range is not clear.

•Turntable needle is dirty or worn, or a problem exists with a connected component.

➞Refer to the instruction of the connected components and check for problem.

•Treble control is too high.

➞Turn treble setting down at Setup Menu → Audio Adjust Menu → Tone Control Sub-menu (see page 58).

FM/AM TUNER

AM stations cannot be received.

•AM loop antenna is not connected.

➞Connect the included AM loop antenna to the AM antenna terminals (see page 24).

Buzzing noise on AM stations (particularly noticeable at night or with weak stations).

•Noise from electrical apparatus such as fluorescent lamp.

➞Move the AM loop antenna to different position.

➞Set up an outdoor AM antenna (see page 25).

Noise is heard at high-pitched sounds on AM stations.

•Noise caused by TV set.

➞Place the AM loop antenna as far as possible from the TV.

➞Move TX-NR900/900E away from TV set.

Crackling noise on both AM and FM stations.

•Noise caused by fluorescent lamp being turned on and off.

➞Move antenna as far as possible from the fluorescent lamp.

•Noise from automobile ignition.

➞Install an FM outdoor antenna as far as possible from the road (see page 25).

➞Change the position or direction of the outdoor antenna.

Stereo indicator lights, but sound is distorted and stereo separation is bad.

•Station is too strong.

➞Change to FM indoor antenna (see page 24).

•Multiple reflection of the radio waves because of tall buildings or mountains.

➞Use antenna that has better directivity and orient it so distortion is least.

Indicators for stereo reception flicker and hiss is heard on FM stations.

•Station is too weak.

➞Install an outdoor FM antenna (see page 25).

•Stereo FM broadcasts cover only about half the distance of an ordinary broadcast.

➞Change the position or direction of the outdoor antenna.

No preset station is recalled.

•Memory is lost because power has been turned off for a long time.

➞ Store all stations again (see page 37).

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Contents Setup and operation ContentsBefore using Remote controllerImportant Safeguards AVISFor U.S. models Note to CATV system installer Precautions4. Power 1. Recording CopyrightConnecting to Audio/Video equipment ContentsBefore using remote controller signals IR IN/OUTDeclaration of Conformity ContentsRemote controller AppendixAmplifier Features FeaturesSupplied accessories Audio/Video FeaturesConnecting the power cord Before using this unitInstalling the remote controller batteries Using the remote controllerIndex parts and facilities Front panelsIndex parts and facilities Index parts and facilities SETUP buttonTUNING /, PRESET /buttons 36, 37, 39, MEMORY buttonRDS indicator European models only Front panel displayAUTO indicator TUNED indicatorRemote controller Index parts and facilitiesSEND/LEARN indicator Index parts and facilitiesUSA and Canadian models Rear panelsIndex parts and facilities Other than USA and Canadian modelsIndex parts and facilities DIGITAL INPUT/OUTPUTConnecting to Audio/Video equipment Connecting to Audio/Video equipment Connecting your audio componentsThe flow of the video signals is as follows Connecting to Audio/Video equipmentConnecting your video components 4. Connecting a DVD player DVDConnecting to Audio/Video equipment 6. Connecting a video cassette recorder VIDEOConnecting to Audio/Video equipment Signal flowConnecting to Audio/Video equipment 10. Connecting video camera, etc. VIDEO 5 INPUTConnecting speakers Ideal speaker configurationSpeaker placement Using the speaker labels Connecting speakersConnecting speakers cableConnecting the included antennas Connecting antennasConnecting the AM antenna cable Assembling the AM loop antennaConnecting an AM outdoor antenna Connecting antennasConnecting an FM outdoor antenna Directional linkageConnecting the remote zone Zone 2 speakers When using the ZONE 2 OUT terminalsWhen using the SURR BACK/ZONE 2 PRE OUT terminals Connecting Connecting the power cords from other devices Miscellaneous ConnectionsConnections for remote control RS 232 portMiscellaneous Connections Connecting auxiliary power amplifier1 2 3 4 Connecting the power Turning on the power from the remote controllerTurning on the power Enjoying music or videos with theTX-NR900/900E Basic operationListening with headphones Enjoying music or videos with the TX-NR900/900EAdjusting the bass and treble Using the sleep time remote controller onlyIf the SURROUND button is pressed Enjoying music or videos with the TX-NR900/900EChanging the listening mode •While playing back DTS sourcesEnjoying music or videos with the TX-NR900/900E Switching the displayAdjusting the brightness of the front display Temporarily changing the speaker output levelsEnjoying music or videos with the TX-NR900/900E Changing the audio modeEnjoying the multichannel output Listening to Radio Broadcasts Tuning into a radio stationListening to a stereo radio station FM mode Selecting a preset radio station Listening to Radio BroadcastsPresetting a radio station Erasing a preset radio stationListening to RDS broadcasts European models only Listening to RDS broadcastsPTY program types in Europe Performing a PTY scan Listening to RDS broadcastsDisplaying Radio Text RT Performing a TP scanRecording a source Recording a source Enjoying music or videos in the remote zone Using the buttons on the TX-NR900/900EEnjoying music or videos in the remote zone Using the remote controllerAdjusting the volume for the remote zone Setup Menu Basic MenuAdvanced Menu Setup Menu Navigating through the Setup MenuHardware Setup 0. Hardware Setup Menu0-1.Speaker Impedance Sub-menu Hardware Setup 0-3.IR IN Setup Sub-menu0-2.Surr Back/Zone 2 Sub-menu Speaker Setup 1. Speaker Setup Menu1-1.Speaker Config Sub-menu Speaker Setup 1-2.Speaker Distance Sub-menuNotes Speaker Setup1-3.Level Calibration Sub-menu a. LeftInput Setup 2. Input Setup MenuNotes Input Setupb. Digital Format Notes on DTS2-4.Character Input Sub-menu Input Setup2-3.Video Setup Sub-menu a. Video2-6.Listening Mode Preset Sub-menu Input Setup2-5.IntelliVolume Sub-menu a. IntelliVolumeInput Setup Type of softwareListening Mode Input Setup a. Analog/PCMInput Setup Dolby D Dolby Digital3-1.Tone Control Sub-menu Audio Adjust3. Audio Adjust Menu 3-2.Surround Speakers Sub-menuAudio Adjust 3-3.Sound Effect Sub-menu3-4.Delay Sub-menu 3-5.LFE Level Sub-menu Audio Adjust3-7. Theater-Dimensional Sub-menu 3-6.Mono Sub-menuAudio Adjust 3-8.Surround Sub-menuAudio Adjust 3-9.THX Sub-menu3-10. 3-11. 3-12. 3-13 3-1.Tone Control Audio AdjustSetting 3-3.Sound EffectPreference 4. Preference Menu4-1.Volume Setup Sub-menu 4-3.OSD Setup Sub-menu Preference4-2.Headphones Level Sub-menu 4-4.OSD Position Sub-menuUsing remote controller OverviewControlling an Onkyo cassette tape deck Using remote controller Controlling an Onkyo DVD playerON STANDBY CD MODE DISC VOL MUTING Using remote controllerControlling an Onkyo CD player 1.Press the CD MODE buttonREC Record Using remote controllerControlling an Onkyo MD recorder 1 to 9, 0, --/---: Numeric keysEntering a pre-programmingcode Learning a pre-programmingcodeSETTING No Entering a pre-programmingcodeSETTING No SETTING NoSAT MODE Satellite Tuner Mode Operating your programmed remote controllerDVD MODE DVD Player Mode CABLE MODE Cable ModeOperating your programmed remote controller VCR MODE VCR ModeTV MODE TV Mode Programming procedure Erasing the programmed command from one button Programming the macro Using the macro functionWhat is the macro function? Executing the macroUsing the macro function Erasing a macro from the MACRO 1 or 2 buttonSPEAKERS Troubleshooting guidePOWER FM/AM TUNERVIDEO and AUDIO Troubleshooting guideREMOTE CONTROLLER OTHERTroubleshooting guide If one of the messages shown below appearsAll channels SpecificationsAMPLIFIER SECTION total harmonic distortionMemo Memo ONKYO U.S.A. CORPORATION ONKYO EUROPE ELECTRONICS GmbHONKYO CHINA LIMITED
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TX-NR900E, TX-NR900 specifications

The Onkyo TX-NR900 and TX-NR900E are advanced A/V receivers that epitomize high-quality audio and video performance for home theater enthusiasts. Released as part of Onkyo's flagship range, these models are designed to deliver a comprehensive and immersive entertainment experience.

One of the standout features of the TX-NR900 is its support for multi-channel audio formats, including Dolby Atmos and DTS:X. This allows for a three-dimensional sound experience that places you right at the center of your favorite movie or music. With the capability to decode various formats, users can enjoy rich, multidimensional soundscapes that enhance their viewing experience.

The TX-NR900 also boasts an impressive power output, with a robust amplification stage capable of driving multiple speaker configurations efficiently. Featuring high-current capability and low-impedance drive, this receiver ensures that audio remains clear and dynamic even at higher volumes. The inclusion of WRAT (Wide Range Amplifier Technology) further enhances audio fidelity, providing a clean sound across the frequency spectrum.

In terms of video capabilities, the TX-NR900 is equipped with advanced HDMI features, including support for 4K video input/output and HDR (High Dynamic Range) compatibility. This means users can enjoy ultra-high-definition resolution with vibrant colors and contrast, making it ideal for modern gaming consoles and streaming devices.

Networking capabilities of the TX-NR900 include built-in Wi-Fi and Bluetooth, allowing users to stream music directly from their smartphones or other compatible devices. Additionally, support for various streaming services, including Spotify, Tidal, and others, broadens the options for music enjoyment.

For users seeking customization, the TX-NR900 includes advanced room calibration technology, which automatically adjusts the receiver's settings to adapt to the acoustic characteristics of the room. This ensures optimal sound delivery based on speaker placement and listening positions.

The TX-NR900E, a European variant, offers similar features, with potential modifications to meet regional standards and requirements. Both models come equipped with a user-friendly interface and intuitive remote control, making it easy to navigate through different inputs and settings.

Overall, the Onkyo TX-NR900 and TX-NR900E represent the pinnacle of home theater technology, combining powerful audio performance, advanced video capabilities, and modern streaming features. They are perfect for audiophiles and cinephiles alike, looking to elevate their home entertainment systems.
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