OTC Wireless ACR-201 manual No Network Connection While the Radio Link is Good, Poor Link Quality

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Make sure that the MAC address of the Station in question is properly entered into the “Allowed Station List” of the AP if enhanced security level 3, [Hide SSID, Match SSID, Use Allowed List], is chosen.

Make sure that the Station in question has exactly the same SSID as the AP if enhanced security level 2 or 3 is chosen.

Make sure that the Station in question has exactly the same WEP keys as the AP. Special attention should be paid to this item if “pass-phrase” is used to generate the WEP keys and the Station radios in question are NOT an AirEZY-2411-BT.

No Network Connection While the Radio Link is Good

If the “Link Quality” indicator shows good link quality on the “Link Info” tab, but the host computer/device cannot be connected to the network

Make sure that the Yellow LED on the radio is NOT constantly ON. If it is, Ethernet connection is questionable.

Make sure the Ethernet Adapter of the host computer/device is properly installed.

Make sure that the UTP cable connecting the radio and the host device meets at least the CAT-3 standard and has a Straight-through connection, not a Cross-over.

Make sure that the AirEZY-2411-BT, when set up as a Station, is not connected to a hub with multiple computers/devices plugged in.

Make sure that the IP address of the host computer/device is properly set up for the network.

Make sure that the host computer/device has initiated some packet traffic since the radio was turned on. (That is the failure of the network connection is not just determined by trying to access the host from a remote point in the network.) Reset or re-power the host with the AirEZY- 2411-BT turned on may be necessary in order for the AirEZY-2411-BT to “learn” the MAC address of the host computer.

Poor Link Quality

If the “Signal Strength” is reasonably high (>20%) and the “Link Quality” is not zero, but the “Link Quality” stays in the Poor range, it could be due to one of the following reasons:

Make sure that radio interference is not present in the radio network.

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Contents User Guide Page Glossary Chapter IntroductionAirEZY-2411-BT ASR-102/ACR-201 WiFi Radio Installing the Hardware Power InstallationStatus LEDs RED Optional Hardware Installing the Utility Software System Requirements Use the Utility Program Configure AirEZY-2411-BTUtility Software Overview of the TabsConfigure AirEZY-2411-BT as an Access Point ASR-102 Page Page Page Configure AirEZY-2411-BT as a Station ACR-201 Set up the Encryption Use Dynamic WEP Key The encryption scheme adopted by Obtain Link Information View Packet Statistics Uninstall the Utility Software Click the AirEZY-2411-BTNo Radio Link When Set Up As a Station ACR-201 TroubleshootingBlank Pages Appear When Open the Utility Program No Radio Link When Set Up As an AP ASR-102No Network Connection While the Radio Link is Good Poor Link QualityRadio Interference Technical SupportWireless LAN Software Limited WarrantyWireless LAN Hardware Appendix aRegulatory Compliance FCC ID MKZAZY2411BTEuropean Community EC Directives Conformity and Restrictions Glossary