Installation | Planar makes no warranty with respect to any installation of Planar |
| product(s) by Planar, any authorized dealer, or any other person. |
Technical | In North America, call 1 (866) PLANAR1 between 8 A.M. and 5 P.M. Pacific |
assistance | time, Monday through Friday, or send a description of your technical |
| issues and |
| In Europe, call +358 9 420 01 between 8 A.M. and 4 P.M. Finnish |
| time (Eastern European time), Monday through Friday, or send |
| a description of your technical issues and |
| medicalsupport@planar.com. |
Repair service | In North America, call Planar at (503) |
| 4 P.M. Pacific time, Monday through Friday, or fax your request to |
| (503) |
| description of the problem to receive an RMA number. |
| In Europe, call Planar Customer Service at +358 9 420 01 between 8 A.M. |
| and 4 P.M. Eastern European time, Monday through Friday, or fax your |
| request to +358 9 420 0200. You need the unit’s serial number and |
| a brief description of the problem to receive an RMA number. |
| To protect Planar employees from potential health hazards, Planar |
| requires that the RMA product be disinfected before returning to Planar |
| for service. Any product not cleaned prior to shipment will be returned |
| to the customer. |
| Returns are not accepted without an assigned RMA number. |
| |
| Planar only pays for the return shipment by surface transportation. |
| It is responsibility of the sender to prepay transportation charges. |